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Holiday Inn Express Gaylord

236 reviews
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Traveller (22)
Room & Suite (22)
Pool & Beach (4)
Overview
  • Excellent30%
  • Very good45%
  • Average15%
  • Poor6%
  • Terrible4%
Travellers talk about
“cinnamon rolls”(7 reviews)
“front desk”(36 reviews)
“pool and hot tub”(16 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
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Reviews (236)Write a Review
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101
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11
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LanguageEnglish
73
101
36
15
11
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All reviewscinnamon rollsfront deskpool and hot tubroom was cleannice hotelnice staystayed one nightwould stay againup to datevending machinesmini fridgeshower curtainice machinecoffee pottraverse citybreakfast barhix
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1 - 5 of 236 reviews
Reviewed 3 days ago via mobile

Very clean. Very friendly front desk. Had to cancel 1 night very last minute due to a death in the family and the were very happy to help. Good breakfast. Nice modern rooms. Recommend By the way. I prefer shut concise reviews.

Thank RM S
Hotel's Favourite
Reviewed 10 December 2017 via mobile

I stayed here for 8 weeks on a business trip; a total of 10 check-ins. And they didn’t mess up anything! My room was always clean and the customer service was wonderful. I am a frequent traveler and use HIX and I loved that my...More

Thank Nikki A
Reviewed 3 weeks ago

For the past few years we have stayed here 4or 5 times a year, and watched it steadily get shabbier. Mattresses are saggy, awkward building is tired. Smokers congregate by the doors, so if you are above them you get smoke smell in your room....More

Thank wannago
Response from IHGService, Guest Relations Manager at Holiday Inn Express GaylordResponded 1 week ago

Dear wannago, Thank you for your recent stay with us and reviewing our property. Please allow me to apologize for the unexpected experience you had with the room you received and the condition of our facility. We work very hard to ensure our facilities and...More

Reviewed 2 January 2018

We made the reservation on Expedia at 10 am on December 30th. We asked for early check- in at 10:30. The lady barely looked up and said no. I asked if she had an idea when we could check in. She said check out was...More

Thank Probsty4
Response from IHGService, Guest Relations Manager at Holiday Inn Express GaylordResponded 4 weeks ago

Hi Probsty4, Thank you for staying at our hotel and for taking the time to write your honest review. I am sorry to learn that we were not able to provide you with the quality of service and accommodations you deserved during your recent visit...More

Reviewed 24 November 2017

I have stayed at this hotel in the past, as have my family members, and thought it was a good choice for family over the holiday weekend. Keep in mind, this is going to sound like a joke, but it actually happened: I called the...More

Thank DetailsDetails
Response from IHGService, Guest Relations Manager at Holiday Inn Express GaylordResponded 8 December 2017

Hi DetailsDetails, Thanks for taking the time to leave feedback. I'm sorry to hear that you were let down by how your concerns were handled by one of our Front Desk personnel. It's also sad to learn that we missed to leave a more positive...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$107 - US$183 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$107 - US$183 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (22)
Room & Suite (22)
Pool & Beach (4)
Dining (3)
Questions & Answers
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Room Tips
"Snow mobiles run late at night. If you have kids it would be better to get off the main floor I think."
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"Stayed here several times and have not found a bad room"
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"Stay away from the ice machine! (Not terrible, but loud.)"
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"loved having a small frig and microwave in our room."
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