We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Holiday Inn Express Gaylord

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Holiday Inn Express Gaylord
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

215 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
There are newer reviews for Holiday Inn Express Gaylord
See the most recent reviews
Showing 215: English reviews
Metamora, Michigan
Reviewed 7 September 2016

Nice Stay, our room appeared to be updated, pool and hot tub were fantastic. Pool was refreshing but not cold. Breakfast was good, lots of choices. We only stopped for one nite on our way to Saute Saint Marie. We would stay here again.

 Report
Helpful?
Thank Margie D
Clarence, Missouri
Reviewed 23 August 2016 via mobile

What a fantastic place to stay!! Very nice breakfast served. The pool was fantastic also! Close to restaurants and shopping. We would definitely recommend this hotel to anyone traveling thru the area. We will most certainly stay here again!

 Report
Helpful?
Thank Haley B
bna
Reviewed 22 August 2016

The positive: very nice room and amenities above the typical HI Express. The bad: internet that could not turn a page. The coffee pot was so filthy it was unusable. The public mens restroom was vile. Buckets collecting leaky roof lobby. Three calls to the front desk and one visit in person and three different staff members could not seem...

 Report
Helpful?
1Thank dfeew
IHGService, Guest Relations Manager at Holiday Inn Express Gaylord, responded to this review

Dear dfeew, Thank you very much for taking the time to share your comments online. We always strive to provide world class accommodations and outstanding guest experiences and it is nice to read that the room received is at par. However, we apologize your stay was not as enjoyable as it could have been due to the internet connection and...

Reviewed 19 August 2016

Our family stayed here one night on our road trip. Rooms were clean and updated. Breakfast had lots to choose from and was great and all the staff were very friendly. Rooms were a little pricey but we were overall satisfied.

 Report
Helpful?
Thank Stephen E
Warsaw, Indiana
Reviewed 1 August 2016

I see we aren't the only ones who have experienced problems with this hotel. We arrived at 3:40 p.m. and "no rooms were ready yet". No accommodation was made for this. The girl at the desk tried, but what could she do. It wasn't her job to clean the rooms and the manager is on site very little the entire...

 Report
Helpful?
1Thank Cinbear86
IHGService, Guest Relations Manager at Holiday Inn Express Gaylord, responded to this review

Dear Cinbear86, Thank you for staying with us and for leaving a review. We sincerely apologize if the level of service you have received at check in fell below your expectations and for any inconvenience this may have caused. Your comments have been taken into serious account and will be used towards our improvement. I hope you give us a...

Seymour, Indiana
Reviewed 29 July 2016 via mobile

We needed a place to stay for one night on the way home from vacation. The outside needs some work/cleaning up. The pool is nice. Lobby was clean and staff was friendly. The room itself was very clean and updates. Bug free. Nice overall experience.

 Report
Helpful?
Thank Katrina P
Cleveland, Oh
Reviewed 21 July 2016 via mobile

I booked a night at this hotel by calling the Holiday Inn corporate booking number and was treated very courteously. I was told I could use my hotel points and I would get the better of the two available rooms. I got to the Hotel and was told there were no rooms left. The nice young lady at the front...

 Report
Helpful?
1Thank craig3970
IHGService, Guest Relations Manager at Holiday Inn Express Gaylord, responded to this review

Dear craig3970, Thank you for leaving us a feedback. Everything we do is aimed at providing our guests with excellent service and comfortable accommodations, however, we regret to read that in this case you feel we have fallen short of your expectations. Kindly be assured that we treat this matter seriously so we sent you a private message. We value...

Detroit, Michigan
Reviewed 11 July 2016 via mobile

The staff was very accommodating. Our room was a little late being ready but we went to lunch and came back. The room was very clean and comfortable. The complimentary breakfast was good. There were eggs, cheese omelettes, fruit, meat, breads and make your own pancakes. I would recommend this hotel as it is clean, comfortable and close to everything.

 Report
Helpful?
Thank DTachar
Philadelphia
Reviewed 7 July 2016

Our experiences at HIE hotels have always been very pleasant, but this was somewhat under par by comparison to others. The room was perfectly clean and serviceable and the housecleaning staff showed that it was clearly the highest priority....which we appreciate.Facilities were all nice. It was easy to find nearby restaurants that were enjoyable too! Unfortunately, during the 4 nights...

 Report
Helpful?
Thank Francis R
IHGService, Guest Relations Manager at Holiday Inn Express Gaylord, responded to this review

Dear Francis R, Thank you for taking the time to leave a review of our hotel. I am particularly appreciative that you found our hotel location, housekeeping service, facilities and room accommodation to be commendable enough during your stay. I would like to apologize for the issues you encountered with our kitchen area and if the coffee served during your...

Zurich, Switzerland
Reviewed 6 July 2016

Stayed one night. Hotel room was clean. Unfortunately, I left a Bose Noise Cancelling headset in the room which mysteriously never showed up in the hotel's lost and found. I sleep with the headset on every night and discovered that I had left it behind when I arrived at my next stop. I immediately called the hotel only to be...

 Report
Helpful?
Thank worldlywomantraveler
IHGService, Guest Relations Manager at Holiday Inn Express Gaylord, responded to this review

Dear worldlywomantraveler, Thank you for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel. We take comments such as these very seriously and would like to follow up with you. I have sent you a private message in an effort to obtain more information. I...

47 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (22)
Viewed
Room/Suite (6)
Viewed
View from Room (1)
Viewed
Bathroom (1)
Viewed
Hotel & Grounds (3)
Viewed
Other (11)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (25)
Viewed
Hotel & Grounds (4)
Viewed
Room/Suite (14)
Viewed
Pool/Beach Area (3)
Viewed
Dining (3)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Gaylord hotels
0.4 km away
Hampton Inn Gaylord
Hampton Inn Gaylord
#1 of 13 in Gaylord
439 reviews
0.9 km away
Baymont Inn & Suites Gaylord
0.6 km away
Alpine Lodge
Alpine Lodge
#8 of 13 in Gaylord
239 reviews
Show Prices
Show Prices
Show Prices
0.6 km away
Quality Inn
Quality Inn
#11 of 13 in Gaylord
165 reviews
8.2 km away
Treetops Resort
Treetops Resort
#4 of 13 in Gaylord
467 reviews
1.2 km away
Downtown Motel
Downtown Motel
#2 of 5 in Gaylord
24 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel Gaylord, in Northern Michigan, 45 minutes from beautiful Mackinac Island and located on the 45th parallel Gaylord, Michigan. Guest rooms are equipped with refrigerators, free wired/wireless high-speed Internet access and a 27 cable television with HBO & voice mail. King rooms offer 32' HD LCD TVs with DVD players. Free DVD rentals are available at the front desk! We also offer Jacuzzi rooms. Enjoy the spectacular hot Smart Start breakfast and our indoor heated pool, hot tub, dry sauna and fitness center. Our 2 meeting rooms accommodate 6-50 people. For outdoor enthusiasts we are minutes to Treetops Golf Resorts, Boyne Mountain and Shanty Creek. Join us in Gaylords golf Mecca with 24 of Michigan finest golf courses.Upcoming events: Boyne Morel mushroom Festival, regional hockey playoffs, soccer tournament, and baseball camp, trout season is open! Guides available. Plenty of shopping and restaurants are located nearby as are Halliburton, Wal-Mart, Lowe s, Home Depot, Norandex, Georgia Pacific, Wolverine Power, Holland Dist. Gordon Foods , M-DOT, MIDNR, Nabisco, Reinhart, and the Ostego County Sportsplex. We are FEMA approved for all federal and state meetings. Stay Smart at the Holiday Inn Express Hotel Gaylord! ... more   less 

Additional Information about Holiday Inn Express Gaylord

Address: 1201 W Main St, Gaylord, MI 49735-7407
Region: United States > Michigan > Otsego County > Gaylord
Price Range: RM514 - RM899 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Gaylord 2.5*
Number of rooms: 92
Reservation Options:
TripAdvisor is proud to partner with IHG and Booking.com so you can book your Holiday Inn Express Gaylord reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Gaylord Hotel Gaylord
Holiday Inn Gaylord
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Holiday Inn Express Gaylord staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from the ice machine! (Not terrible, but loud.)”
 of 5 bubbles steved560, 24 Feb 2017 | Read review
“loved having a small frig and microwave in our room.”
 of 5 bubbles 346denisek, 15 Feb 2017 | Read review
“Book room at the front of the hotel. There is more road noise in the rear of the building.”
 of 5 bubbles alsue1997, 22 Nov 2016 | Read review
“Call early, we wanted a king bed and had to take 2 queens.”
 of 5 bubbles lavella98, 9 Jun 2016 | Read review
“All rooms are good.”
 of 5 bubbles Milenasmom3305, 29 Dec 2015 | Read review
5 of 5