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Holiday Inn Express Gaylord

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Traveller (22)
Room & Suite (22)
Pool & Beach (4)
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Overview
  • Excellent31%
  • Very good44%
  • Average15%
  • Poor6%
  • Terrible4%
Travellers talk about
“cinnamon rolls”(7 reviews)
“front desk”(37 reviews)
“pool and hot tub”(17 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
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Reviews (237)
There are newer reviews for Holiday Inn Express Gaylord
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Traveller rating
74
101
36
15
11
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LanguageEnglish
74
101
36
15
11
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All reviewscinnamon rollsfront deskpool and hot tubroom was cleannice hotelstayed one nightwould stay againup to dateflat screen tvmini fridgeshower curtainice machinetraverse citybreakfast barhixpillowsdistraction
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11 - 15 of 237 reviews
Reviewed 17 August 2017

This hotel has everything you need for a relaxing and enjoyable stay. Centrally located in the city you can get to anywhere you want to go. It has a pool and offers a very diverse breakfast. It is a very short trip to a variety...More

Thank Q23OCdaniels
Reviewed 7 August 2017 via mobile

My hubby and I stayed one night. Brittany at the front desk is a customer service Superstar! She acknowledged us right away although the phone was ringing off the hook..she juggled it beautifully. She was very attentive. Room was clean. I liked that there was...More

1  Thank Melissa G
Reviewed 5 August 2017 via mobile

Immediately when we entered the hotel we noticed there was no air conditioning in the hallways or lobby. When we got to our room, it was very warm and stuffy. We tried turning the air up however it wasn't cooling anything down and my husband...More

Thank Mrspic25
Response from IHGService, Guest Relations Manager at Holiday Inn Express GaylordResponded 20 August 2017

Hi Mrspic25, Thank you for your patronage as an IHG Rewards Club member and for posting a candid feedback from your recent stay with us. I was concerned to see that you were not impressed with our property particularly with the lack of air conditioning...More

A TripAdvisor Member
12
Reviewed 15 July 2017 via mobile

We prepaid with Priceline, and yet when we arrived they said they were overbooked and wouldn't honor our prepaid reservation. The front desk person, Brittney, was surprisingly unhelpful and rude. She basically told us it was our problem, and told us we would need to...More

2  Thank A TripAdvisor Member
Response from IHGService, Guest Relations Manager at Holiday Inn Express GaylordResponded 9 August 2017

Hello Valued guest, Thank you so much for staying with us and taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for....More

Reviewed 11 July 2017

The Holiday Inn Express provided a very good, one-night stay for a business trip. The location was convenient, within a very short drive to everything that's needed in Gaylord. The staff was excellent throughout. The rustic/northern theme of the lobby was also appealing. Overall, nothing...More

Thank Matt S
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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Dry Cleaning
Breakfast Available
Room amenities
Microwave
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$122 - US$201 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$122 - US$201 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (22)
Room & Suite (22)
Pool & Beach (4)
Dining (3)
Questions & Answers
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Room Tips
"Snow mobiles run late at night. If you have kids it would be better to get off the main floor I think."
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"Stayed here several times and have not found a bad room"
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"Stay away from the ice machine! (Not terrible, but loud.)"
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"loved having a small frig and microwave in our room."
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