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Holiday Inn Express Gaylord

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Holiday Inn Express Gaylord
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215 Reviews from our TripAdvisor Community

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Showing 215: English reviews
Michigan
Reviewed 2 July 2016

The room was fine. The breakfast area was large and had plenty of offerings. The elevator makes a loud clunk sound which is disconcerting to guests. The elliptical machine makes a squeaking noise that you can hear in the breakfast room. I brought that issue up to the staff, and they just acknowledged the issue with no resolution offered immediately....

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Helpful?
1Thank fosmert
IHGService, Guest Relations Manager at Holiday Inn Express Gaylord, responded to this review

Dear fosmert8, Thank you for staying with us and for sharing your insights. I am happy to hear that you found the room fine and that you enjoyed the food selection. However, it is disheartening to know that the level of service you received, the condition of the elevator negatively affected your overall satisfaction. Please accept our sincerest apologies for...

Fishers, Indiana
Reviewed 25 June 2016

The room was clean, furnished nicely, WIFI was free and the bed comfortable. The included breakfast exceeded all of my expectations. I would definitely recommend this hotel to anyone planning a short stay in Gaylord.

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Thank Johnnymoondog
1201KimF2016, General Manager at Holiday Inn Express Gaylord, responded to this review

Thank you JohnnyMoonDog for this nice review. We appreciate your feedback. We are looking forward to your next trip to Gaylord, MI. Contact us directly if you'd like to make that reservation. Thank you again! Kim Foley-GM

Stockbridge, Michigan
Reviewed 16 June 2016

Stayed the night during a golf trip to Gaylord. Great central location, very clean, large room, good breakfast. Check-in girl was a little too much trying to push a king room with a jacuzzi, instead of our reserved double queen room (two guys on a golf trip), but otherwise fine.

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Thank pwiz2016
Reviewed 16 June 2016

We were pleasantly surpised with our room for under $100. The linens, pillows and the bed provided exceptional comfort. The room was spacious. The decor was up to date. Heck, the staff were even friendly! Wouldn't hesitate to stay again at Holiday Inn Express in Gaylord.

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1Thank JoyfulandVictorious
Farmington, Missouri
Reviewed 10 June 2016

We stayed at this holiday inn express for 1 week. I was pleased with the cleanliness and comfort. They had a nice breakfast in the mornings,. Cookies in the evening. Nice pool and hot tub. They advertise they have a sauna, that is not true, I asked about it and the girl told me it had been broken for like...

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Thank lavella98
Libertyville, Illinois
Reviewed 31 May 2016

Our stay was over Memorial Weekend; 100% occupancy and the staff was plentiful. When we arrived, we checked into a first-floor room having booked online with Hotels.com. We arrived at the hotel late in the evening (bed time for my kids). After getting everyone in bed, I went to lock our (first floor) door only to discover the deadbolt lock...

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Thank kjbakerfamily
1201KimF2016, Manager at Holiday Inn Express Gaylord, responded to this review

Thank you kjbaker family, for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team and owners so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a...

Reviewed 31 May 2016 via mobile

Like the title says , clean room , very polite staff, great location in downtown Gaylord, nice updated room and very quite, excellent breakfast with many healthy choices . This was my second time staying here, thanks

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Thank Bob P
1201KimF2016, General Manager at Holiday Inn Express Gaylord, responded to this review

Thank you Bob P, so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again in the future! Sincerely, General Manager-Kim Foley

Rockford, Michigan
Reviewed 15 May 2016

Room was very clean, the bathroom shined including the floor! I think this is one of the cleanest hotels I have ever stayed in! The staff was friendly and very helpful. The kids enjoyed the pool,and again very clean bathrooms and shower area's are in there. Very good breakfast, I can not think of one thing to complain about, I...

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Thank Nancy L
1201KimF2016, General Manager at Holiday Inn Express Gaylord, responded to this review

Thank you Nancy L, so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, General Manager-Kim Foley

East Lansing, Michigan
Reviewed 25 April 2016 via mobile

This is my go-to hotel when I need a single night stay in Gaylord for business travel. Great staff, clean room, sheets and towels. Warm cookies at check-in and breakfast is real decent, too. Good value.

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Thank VacationCritic
1201KimF2016, General Manager at Holiday Inn Express Gaylord, responded to this review

Thank you VacationCritic, so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, General Manager-Kim Foley

Plainwell, Michigan, United States
Reviewed 25 April 2016

This is the second time we have been to this Holiday Inn and the room we chose this time around was amazing. There was nothing wrong with our first room- it was just a standard room. We booked the 2 bedroom king suite. The living room was enormous with two couches, TV, tables and lamps of course, and plenty of...

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Thank Brendanextdoor
1201KimF2016, General Manager at Holiday Inn Express Gaylord, responded to this review

Thank you BrendanextDoor, so much for your review of our hotel. We appreciate your loyalty as an IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, General Manager-Kim Foley

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel Gaylord, in Northern Michigan, 45 minutes from beautiful Mackinac Island and located on the 45th parallel Gaylord, Michigan. Guest rooms are equipped with refrigerators, free wired/wireless high-speed Internet access and a 27 cable television with HBO & voice mail. King rooms offer 32' HD LCD TVs with DVD players. Free DVD rentals are available at the front desk! We also offer Jacuzzi rooms. Enjoy the spectacular hot Smart Start breakfast and our indoor heated pool, hot tub, dry sauna and fitness center. Our 2 meeting rooms accommodate 6-50 people. For outdoor enthusiasts we are minutes to Treetops Golf Resorts, Boyne Mountain and Shanty Creek. Join us in Gaylords golf Mecca with 24 of Michigan finest golf courses.Upcoming events: Boyne Morel mushroom Festival, regional hockey playoffs, soccer tournament, and baseball camp, trout season is open! Guides available. Plenty of shopping and restaurants are located nearby as are Halliburton, Wal-Mart, Lowe s, Home Depot, Norandex, Georgia Pacific, Wolverine Power, Holland Dist. Gordon Foods , M-DOT, MIDNR, Nabisco, Reinhart, and the Ostego County Sportsplex. We are FEMA approved for all federal and state meetings. Stay Smart at the Holiday Inn Express Hotel Gaylord! ... more   less 

Additional Information about Holiday Inn Express Gaylord

Address: 1201 W Main St, Gaylord, MI 49735-7407
Region: United States > Michigan > Otsego County > Gaylord
Price Range: RM522 - RM896 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Gaylord 2.5*
Number of rooms: 92
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Also Known As:
Holiday Inn Express Gaylord Hotel Gaylord
Holiday Inn Gaylord
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Questions & Answers

Questions? Get answers from Holiday Inn Express Gaylord staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from the ice machine! (Not terrible, but loud.)”
 of 5 bubbles steved560, 24 Feb 2017 | Read review
“loved having a small frig and microwave in our room.”
 of 5 bubbles 346denisek, 15 Feb 2017 | Read review
“Book room at the front of the hotel. There is more road noise in the rear of the building.”
 of 5 bubbles alsue1997, 22 Nov 2016 | Read review
“Call early, we wanted a king bed and had to take 2 queens.”
 of 5 bubbles lavella98, 9 Jun 2016 | Read review
“All rooms are good.”
 of 5 bubbles Milenasmom3305, 29 Dec 2015 | Read review
5 of 5