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The hotel was ok.
The refrigerator was old, not cold and loud.
The room was not well equipped with noise insulation. You can hear people in the hallway talking, and people above you walking.
The staff were confused with the reservation changes and charged the...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express GaylordResponded 15 March 2017
Thank you for posting a candid feedback from your recent stay with us. I was concerned to see that you were not impressed with our property particularly with the refrigerator, room sound insulation, and staff service regarding your credit card charges. I would...More
We stayed there for three nights since my husband was in town for work. I stayed at the hotel during the day. The night we arrived we discovered an issue in our room When I told the staff within minutes the maintenance person arrived and...More
We arrived around 9 pm, escaping a snowstorm on our way north. The parking lot looked full but there were still rooms available. The pricing was average for this chain, paying $100 plus tax. The check in was smooth and we had a room close...More
Hotel is located close to downtown and near Walmart and other various restaurants. The hotel main areas lobby and pool are still in the alpine theme of the whole city of Gaylord. This place has obviously been remodeled and updated and they still kept the...More
Thank G L
Response from 1201KimF2016, General Manager at Holiday Inn Express GaylordResponded 11 January 2017
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
This place was real nice and clean. Furnishings were up to date. It was very busy both nights in the middle of the week in early November. Seems to be the place to stay. I didn't have time to use the pool so I can't...More
US$111 - US$168 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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