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I was really apprehensive about staying at another bad hotel while visiting Gaylord, our last experience at America's Best left us doubtful of a good stay. We spend a night at the Quality Inn on December 5th. The hotel is under renovation, keeping that in...More
1 Thank lsines2015
Response from Draj T, Manager at Quality InnResponded 19 December 2015
Thank you for providing your feedback regarding your recent stay at our property. We appreciate the kind words and will use them as encouragement. We have completed several projects regarding our remodel including our new breakfast room! We are very pleased that you enjoyed our...More
Not a Taj Mahal or 5 Star, but gave us a great nights sleep, was dog friendly, comfortable beds, fastest free internet we've seen in awhile, and a free continental breakfast. They have an indoor pool that looks nice, we just did not use it...More
We arrived at the hotel in Gaylord around 21:30, from our self guided Fall color tour around the Traverse City area. Check in was quick, we were given the quickest route to our 2nd floor room, advised that the pool closed at 23:00 (which we...More
Check-in was quick, staff was competent, bed was comfortable, large cable TV worked great and breakfast was good but the room was filthy. We found some dog hair on the carpet (although we asked for a pet friendly room and paid extra for it), dingy...More
this place needs a serious overhaul. Some customer service training would help also. I had a problem with card key to enter the room. Receptionist acted like I should have know to leave it in for a second and remove it very very slowly
US$86 - US$215 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
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