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Hampton Inn Gaylord

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442 Reviews from our TripAdvisor Community

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Showing 440: English reviews
Gaylord, United States
Reviewed 2 March 2017

If you want to hit a warm nice shower, you would not choose this hotel. I asked about this problem at the lobby and they changed my room but there still no warm water. Also, I asked if there is something going on the hotel and if there had same problem before, they simply said there is the FIRST time...

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Helpful?
Thank ye0nje0ngs
Sarah P, Guest Relations Manager at Hampton Inn Gaylord, responded to this review

Dear yenOnjeOngs, I am sorry to hear that your stay at our property did not meet your expectations. We strive our best to learn from these reviews on ways to improve our customer service. I will be talking to the appropriate departments to ensure this does not happen again. We are looking forward to you giving us another try in...

Port Huron, Michigan
Reviewed 28 February 2017

I like this place and it was nice people were great I wish it had a hot tub and a work out area Place is updated and I really like it Food was good and coffee was on and fresh all day Also the pool was open until 11:00 pm

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Helpful?
Thank John L
Sarah P, Guest Relations Manager at Hampton Inn Gaylord, responded to this review

Dear John L, I want to personally thank you for choosing the Gaylord Hampton Inn by Hilton and leaving us feedback about your visit. We are currently working on construction in our fitness room and are very excited for you to see it on your next visit with us in the near future. I am glad you were able to...

gaylord michigan
Reviewed 27 February 2017

never have had a bad experience on multiple visits. great staff, breakfast, easy in out from town and the expressway, always check this hotel first before trying other hotels. clean, and exercise room could be a little bigger and more machines but alright.

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Helpful?
Thank Gregory M
Sarah P, Guest Relations Manager at Hampton Inn Gaylord, responded to this review

Dear Gregory M, I am so glad you chose the Gaylord Hampton Inn by Hilton to stay at during your visit to Gaylord. We appreciate you taking the time to fill out a survey. I will let the staff know what a wonderful job they are doing. We are looking forward to your next stay with us when you visit...

Bloomfield Hills, Michigan
Reviewed 23 February 2017

Modern, clean, big room and super bathroom! Shocked when we walked into the room! Looked like a top quality full service hotel room! The details were impressive, outlets every where, USB ports at desk and bedsides, fridge, coffee maker, big desk, table and fantastic beds with good quality linens. Top bathroom, amenities and actual fluffy towels. Lots of breakfast options...

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1Thank Andrea Hofley Y
Sarah P, Guest Relations Manager at Hampton Inn Gaylord, responded to this review

Dear Andrea Hofley Y, Thank you for choosing Gaylord's Hampton Inn by Hilton for your recent stay with us. I am happy to here you enjoyed your stay and everything met your expectations. I will be letting the staff know they are doing a great job. We are looking forward to seeing you in the near future! Sarah P. Guest...

SE Michigan, U.S.
Reviewed 20 February 2017

Have stayed at this same location before, but there was always something that wasn't quite right. This time however, everything met expectations. The staff was friendly and helpful; an enjoyable experience. We will certainly return.

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Helpful?
Thank fredg1966
Sarah P, Guest Relations Manager at Hampton Inn Gaylord, responded to this review

Dear fredg1966, Thank you so much for taking time out of your schedule to fill out a survey. We are so glad that we met your expectations and you enjoyed your stay. I will make sure I let the staff know they are doing a great job. We look forward to your stay with us in the near future! Sarah...

Reviewed 20 February 2017

Clean hotel, nice front staff, only complaint is our room was adjoining the room next door (did not request this) and we could hear all conversations, even at normal speaking voices, with complete clarity. Thankful that they were quiet neighbors and we tried to be the same. Overall nice hotel.

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Helpful?
Thank Suzyp72
Sarah P, Guest Relations Manager at Hampton Inn Gaylord, responded to this review

Dear Suzyp72, Thank you so much for taking the time to fill out a survey. We hope you enjoyed your visit to our wonderful community. We look forward to seeing you again in the near future! Sarah P. Guest Relations Manager

Gaylord, United States
Reviewed 18 February 2017

The hotel was clean, the staff friendly, the parking and location is great. The heat worked well, the bed was great. The breakfast was serviceable. However, be advised there is a pool but no fitness room.

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Thank 610russellc
Sarah P, Guest Relations Manager at Hampton Inn Gaylord, responded to this review

Dear 610russellc, Thank you so much for taking the time to fill out a survey. Our fitness room is currently under construction and we are excited for you to see it on your return stay with us. We are glad you chose our property and they we made your stay enjoyable! Sarah P. Guest Relations Manager

Tipton, United States
Reviewed 17 February 2017

The Staff at this Facility was exceptional. They were there to make your stay the best. Rooms were very clean, pool area was very nice and clean. Breakfast offered a nice variety and was very tasty. I would highly recommend staying at this Hampton.

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Helpful?
Thank wendymP6368VI
Sarah P, Guest Relations Manager at Hampton Inn Gaylord, responded to this review

Dear wendymP6368VI, Thank you so much for taking the time to fill out a survey. We are so glad that you enjoyed your stay and you were able to visit our wonderful community. I will let the staff know they did an amazing job. We are looking forward to your stay in the future! Sarah P. Guest Relations Manager

Clarkston, Michigan
Reviewed 8 February 2017

no automatic wake up call, I am an ER physician, have to be at work at the hospital at 7 am, left wake up calls, two nights desk never called wake up call in morning, luckily woke up with enough time to drive to work, skipping the breakfast. No phone book or guest info book in the room, like to...

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Helpful?
Thank erdoc2017
Sarah P, Guest Relations Manager at Hampton Inn Gaylord, responded to this review

Dear erdoc2017, I would like to thank you for taking the time to fill out this survey. I am so sorry that your experience was not satisfactory. I have met with my staff to resolve these issues so they won't happen again. We do hope you consider staying with us again in the near future! Thank you, Sarah P. Guest...

Huntsville, Alabama
Reviewed 5 February 2017

I understand that Gaylord thrives in the summer months for golf enthusiasts, and my stay is sort of off-season, but this is a terrific hotel. Interior is relatively new, staff are all seasoned professional and very friendly. The breakfast is well prepared, on time, and plenty of it. The room is very comfortable and well heated. It snowed the entire...

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Helpful?
Thank 514jackc
Sarah P, Guest Relations Manager at Hampton Inn Gaylord, responded to this review

Dear 514jackc, Thank you so much for your response. We are so glad you were able to enjoy your stay with us at our property. I will be sure to let the staff know what a great job they are doing! We look forward to seeing you on your next trip thru Gaylord. Have a great day! Sarah P. Guest...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry
  • Meeting Rooms
  • Dry Cleaning
Official Description (provided by the hotel)
Get out of town and experience the great outdoors with the Hampton Inn Gaylord hotel. Surrounding this clean and comfortable hotel in Gaylord, you'll find the beautiful tree-lined streets of the Alpine Village, home to contemporary shopping and dining. Discover the breathtaking Pine Baron Pathway, a six-mile loop in the Mackinac State Forest or see herds of elk in Beaver Creek. When winter arrives, you can discover a wonderland of snow covered trails, and ride a snowmobile from directly outside the hotel through the Pigeon River State Forest. Summer brings with it a new choice of adventures with an impressive 21 golf courses in the surrounding area, fishing, hiking, or one of our many beaches. ... more   less 

Additional Information about Hampton Inn Gaylord

Address: 230 Dickerson Rd, Gaylord, MI 49735-9205
Region: United States > Michigan > Otsego County > Gaylord
Price Range: RM572 - RM872 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Gaylord 2.5*
Number of rooms: 83
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Also Known As:
Hampton Inn Gaylord Hotel Gaylord
Gaylord Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Gaylord staff and other travellers.
2 questions
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Questions? Get answers from Hampton Inn Gaylord staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for room not overlooking the walmart parking lot, noisy till after 9 pm”
erdoc2017, 8 Feb 2017 | Read review
“Do the e-checkin”
WussPoppinJimbo, 23 Jan 2017 | Read review
“Any room on the second or third floor facing Walmart (less highway noise)”
donb121, 30 Sep 2016 | Read review
“Stay on top floor and away from the elevator.”
Kaj4, 13 Sep 2016 | Read review
“Just all around excellent...Beds are super comfortable, noise is minimal...”
mmaag13, 12 Sep 2016 | Read review
5 of 5