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BEST WESTERN Beacon Inn

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382 Reviews from our TripAdvisor Community

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Showing 381: English reviews
Columbia, South Carolina
Reviewed 12 September 2016

We booked the Best Western based on the Trip Advisor reviews. It was pretty much as advertised - clean - comfortable - and a good location. I would suggest asking for a room away from the street - it was quieter. The lady that checked us in was very nice, and helpful as well. Comfortable room and a nice breakfast...

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Helpful?
Thank BFMT
BeaconInn, Manager at BEST WESTERN Beacon Inn, responded to this review

Thank you so much for your review! We pride ourselves on being the #1 voted TripAdvisor hotel in our area and we're so pleased that you reserved because of it! I will look into who checked you in and be sure to let her know your comments. Thank you again and we hope to see you again soon!

Michigan, United States
Reviewed 2 September 2016

We took a three-day trip to visit Grand Haven and Muskegon. Glad we stayed at the Best Western Beacon hotel. Our room was very clean. The shower was great--good pressure with choice of adjustments. The beds and pillows were very comfortable. Nice, hot breakfast. Courteous, helpful staff. They gave us suggestions for sites to see, events, restaurants, etc. Would definitely...

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Helpful?
Thank Ellen R
BeaconInn, Manager at BEST WESTERN Beacon Inn, responded to this review

Thank you for your review! We're so pleased that you enjoyed your stay with us. I also love the showers at this hotel. They are definitely relaxing and have great pressure. We're also pleased that you enjoyed Grand Haven! We are in a great area with so much beauty and so many things to do. We hope you come back...

Detroit, Michigan
Reviewed 2 September 2016 via mobile

Excellent place for several reasons! The room and bathroom were immaculate. Room 307. Sheets crisp and clean. 4 pillows on Queen beds. Comfortable beds. Larger size room. Very quiet. Carpets clean. Pool was very clean. Warm. And plenty of room to swim. Hot tub also clean seats 9. Pool floor clean as a whistle. Non slippery tile. Easy to get...

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Helpful?
1Thank Marilyn M
BeaconInn, Manager at BEST WESTERN Beacon Inn, responded to this review

Thank you so much for your review! We strive to ensure each guest has a wonderful stay and we're so glad you did. I will definitely be passing your comments on to the whole staff. I'm sure they'll all appreciate it! We have a great staff who always makes sure to not only do their jobs to the best of...

USA
Reviewed 1 September 2016

the hotel is located right on the busy us31 that sometimes creates a problem to get out or in. the hotel seemed clean but the service is so-so. a couple of times the housekeeping did not care to make up the beds... the breakfast is also marginal. $175 for a double felt like overpaying.

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Helpful?
Thank xxapmc
BeaconInn, Manager at BEST WESTERN Beacon Inn, responded to this review

Thank you so much for your review! We appreciate all feedback and I'll be sure to address the housekeeping issues you experienced. I'm so sorry for that and I truly hope to see you again so we can provide superior customer service!

Lansing, United States
Reviewed 29 August 2016

Our room was very clean and nice. We stayed in the building away from the main building and could park our car right outside our door which made things very convenient. The room looked like it had been recently updated and was very clean. Breakfast is very average in what can be a very tight room. The biggest disappointment of...

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Helpful?
Thank Stephen H
BeaconInn, Manager at BEST WESTERN Beacon Inn, responded to this review

Thank you for your review! I'm so pleased that you enjoyed your stay and sorry that the pool seemed green. We will definitely have maintenance address it immediately. Thank you for letting us know! We hope to see you again soon!

Reviewed 26 August 2016

My family and I were in town for a family reunion. The hotel was great. It was comfortable and conveniently located to the beach. The breakfast was great especially since we had kids with us. The courtyard was also a nice touch for the kids and they could go outside and play a little. I would definitely come again if...

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Helpful?
Thank 681amberlyr
BeaconInn, Manager at BEST WESTERN Beacon Inn, responded to this review

Thank you for your review! We're so pleased that you enjoyed your stay with us! I agree, the courtyard area is great for kids to play in. It's safe since no cars drive around it and there is a lot of space for running around. Also, the patio furniture is a definite plus for adults (and kids) to sit outside...

Wauconda, Illinois
Reviewed 22 August 2016

I stayed in one of the back buildings, with a door facing the outside in a building that was separate from the pool/front desk/breakfast area. While it was obvious that this was a remodeled room it was perfect for what my friend and I were looking for. Nothing fancy AT ALL, but clean everywhere from the beds to the floors...

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Helpful?
Thank Katie L
BeaconInn, Manager at BEST WESTERN Beacon Inn, responded to this review

Thank you for your review! We're so pleased that you enjoyed your stay with us. We're also pleased that you enjoyed our remodeled rooms. I will definitely let the housekeeping staff know that you noticed their hard work. We hope to see you again soon!

Aurora, United States
Reviewed 21 August 2016

My daughter and I stayed here to experience a day in Grand Haven. Our room was in the adjacent 2 story building, not the main building. I do not recommend this annex building for the elderly or handicapped unless they stay on the ground floor because there is is no elevator (only external stairs) to get to the 2nd floor....

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Helpful?
Thank Catherine F
BeaconInn, Manager at BEST WESTERN Beacon Inn, responded to this review

Thank you for your review! We're so pleased that you enjoyed both your room and the local area! Those sidewalk sales are so much fun! I will definitely let the housekeeping staff know that you noticed their hard work and dedication to their job. We try to show each guest that we take cleanliness very seriously which is why we...

perrysburg
Reviewed 20 August 2016

Our stay was fine; no real issues. I thought the room was clean and so was our Jacuzzi tub. We stayed in one of the single-story buildings facing the courtyard, and they have a couple of chairs outside the patio to sit in if you like. Breakfast was pretty good; like many other hotels, This was a little unique as...

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Helpful?
Thank irishPerrysburg
BeaconInn, Manager at BEST WESTERN Beacon Inn, responded to this review

Thank you so much for your review! We're so pleased that you enjoyed your room. I'm sorry that you had an issue with the pool. Thank you for letting me know! I'll have maintenance look at it immediately. Also, thank you for letting me know your thoughts on our breakfast. We've been working hard to improve our selection and I'm...

Marion, Ohio
Reviewed 19 August 2016 via mobile

Something about all the rooms having exterior doors does not feel right to me. Kind of cheap feelings. I had no major troubles, but just did not feel like it was that nice of a place. I had several spiders show up on the bedding, that kind of made me check through out the night. I think the air conditioner...

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Helpful?
1Thank Jonathan V
BeaconInn, Manager at BEST WESTERN Beacon Inn, responded to this review

Thank you so much for your review! I'm so sorry that you did not enjoy your stay with us. We have both interior and exterior hallway rooms and each guest has their own preference. I'm so sorry that you had a problem with spiders in your room. I will definitely make sure that the proper department is told of it...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Best Western Beacon Inn is located in picturesque Grand Haven, MI. We're only a mile and a half from award winning beaches. We offer rooms with both interior and exterior entrances, and either two queen or one king bed per room. All of our spacious rooms have iron, hairdryer, coffee and a 40 inch flat screen HDTV. ... more   less 

Additional Information about BEST WESTERN Beacon Inn

Address: 1525 S Beacon Blvd, Grand Haven, MI 49417-2612
Region: United States > Michigan > Ottawa County > Grand Haven
Price Range: RM382 - RM440 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Beacon Inn 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Best Western Beacon Hotel Grand Haven
Best Western Grand Haven
Grand Haven Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Beacon Inn staff and other travellers.
1 question
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Beulah, Michigan
8 months ago

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Questions? Get answers from BEST WESTERN Beacon Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have a specific need,tell them.”
 of 5 bubbles I1973PQlarrys, 17 Oct 2016 | Read review
“Room with courtyard view, single story part of hotel.”
 of 5 bubbles 524brandyj, 4 Oct 2016 | Read review
“Breakfast is served in the main building, so you may prefer staying in that building to save going outside to get breakfast.”
 of 5 bubbles usually_happy64, 1 Oct 2016 | Read review
“Ask for a room away from the street.”
 of 5 bubbles BFMT, 11 Sep 2016 | Read review
“If you book far enough in advance, get a king room with a whirlpool! We stayed 4 nights over July 4th weekend for less than $800!”
 of 5 bubbles 757raleighm, 8 Aug 2016 | Read review
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