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      DoubleTree By Hilton Grand Rapids Airport

      383 Reviews
      #9 of 48 Hotels in Grand Rapids
      4747 28th St SE, Grand Rapids, MI 49512-1915
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      08/10/2017 09/10/2017
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      US$117US$155
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      All photos (125)
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      Certificate of Excellence
      Traveller (40)
      Room & Suite (24)
      Dining (4)
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      Overview
      4.0
      383 reviews
      • Excellent46%
      • Very good30%
      • Average12%
      • Poor10%
      • Terrible2%
      Travellers talk about
      “double tree by hilton” (4 reviews)
      “restaurant staff” (4 reviews)
      “grand rapids airport” (12 reviews)
      Free Wifi
      Free Parking
      Breakfast Buffet
      Air Conditioning
      Pool
      Non-Smoking Hotel
      Restaurant
      Free Airport Transportation
      Room Service
      Suites
      Bar/Lounge
      Fitness centre
      Multilingual Staff
      Wheelchair Access
      Business Centre
      Dry Cleaning
      Self-Serve Laundry
      Shuttle Bus Service
      3.5 Star Hotel
      All hotel details
      Offers from DoubleTree By Hilton Grand Rapids Airport
      Special Offer: Double Points,Every Stay
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      JW Marriott Grand Rapids
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      Rooms
      8 Oct9 Oct
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      1 room, 2 adults, 0 children
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      Write a Review
      Reviews (383)
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      1 - 5 of 378 reviews

      Reviewed 3 days ago via mobile
      Awesome!

      I don't usually write reviews but I was so pleased with everything that I had to! Room was very clean and comfortable. Staff was very helpful and friendly especially ruby at the front desk! I was super excited about my free warm chocolate chip cookie...More

      Thank mslaceyj
      Response from HiltonGrandRapids, General Manager at DoubleTree By Hilton Grand Rapids AirportResponded 2 days ago

      Thank you for your recent review of the DoubleTree by Hilton Grand Rapids. We are very pleased that you enjoyed your stay and felt relaxed and at home. Ruby at our Front Desk is awesome with all of our guests and really gets what True...More

      Hotel's Favourite
      Reviewed 4 weeks ago
      Great customer service,

      The staff at this location is the most personable and consistent team of any Hilton property I've stayed at. Everyone I come in contact with greets and treats me as a guest - this includes not only the front desk, but restaurant staff, employees who...More

      Thank konorth
      Response from HiltonGrandRapids, General Manager at DoubleTree By Hilton Grand Rapids AirportResponded 4 weeks ago

      Konorth, Thank you very much for your review of our hotel. We greatly appreciate the positive feedback about our staff. Our staff has been focusing on putting our guests needs first and foremost. This mentality has been contagious throughout all departments of the hotel. We...More

      Reviewed 5 days ago
      Staff Makes Hotel Special

      We were part of a group and the hotel went out of their way to accommodate us. All our rooms were together, overlooking a reserved parking lot. (something our group needed) The rooms were nice, like all the better chain hotels, but the staff made...More

      Thank ei442
      Reviewed 5 days ago
      Reunion

      Front desk people very friendly and helpful. Housekeeping staff is probably the most unfriendliest I have ever seen. Restaurant and bar staff very pleasant and helpful. Banquet staff very cold and unfriendly except for bartender. Very pleasant. Equipment breakdowns not attended to. Ice machine out...More

      Review collected in partnership with DoubleTree by Hilton
      Thank Skopek82
      Response from HiltonGrandRapids, General Manager at DoubleTree By Hilton Grand Rapids AirportResponded 2 days ago

      Thank you for your recent review of our hotel. We appreciate your feedback of our staff and amenities. I do apologize for the inconvenience of the some of the items you mentioned in your review. I do know that we have been waiting on parts...More

      Reviewed 1 week ago via mobile
      Good hotel for our reunion

      Room clean and well kept. Staff friendly and helpful. Only had breakfast buffet and enjoyed it. Needs to have complimentary coffee to get 5 star rating. Overall enjoyed experience at hotel and would use again

      Thank NeworleansLouie
      Similar hotels
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      JW Marriott Grand Rapids
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      About
      Awards & Recognition
      GreenPartner
      Certificate of Excellence
      Amenities
      • Top amenities
      • Pool
      • Restaurant
      • Free Parking
      • Fitness Centre with Gym / Workout Room
      • Room Service
      • Free High Speed Internet ( WiFi )
      • Bar/Lounge
      • Hotel Amenities
      • Free Parking
      • Room Service
      • Business Centre with Internet Access
      • Shuttle Bus Service
      • Airport Transportation
      • Dry Cleaning
      • Meeting Rooms
      • Laundry Service
      • Banquet Room
      • Conference Facilities
      • Multilingual Staff
      • Self-Serve Laundry
      • Room amenities
      • Air Conditioning
      • Things to do
      • Pool
      • Restaurant
      • Fitness Centre with Gym / Workout Room
      • Bar/Lounge
      • Heated pool
      • Indoor pool
      • Hot Tub
      Details
      • Price range
      • US$125 - US$214 (Based on Average Rates for a Standard Room)
      • Hotel class
      • Hotel Style
      • #17 Business Hotel in Grand Rapids
      • Room types
      • Suites ,
      • Non-Smoking Rooms ,
      • Family Rooms
      • Number of rooms
      • 226
      • Reservation Options
      • TripAdvisor is proud to partner with Hilton Hotels Direct, Hotels.com, Expedia, Booking.com, Travelocity, Priceline, TripOnline SA, Orbitz, Hotwire, Cancelon, Cheap Tickets and HotelQuickly so you can book your DoubleTree By Hilton Grand Rapids Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
      • Location
      • United States >
      • Michigan >
      • Kent County >
      • Grand Rapids
      • Also Known As
      • Hilton Grand Rapids Airport Hotel Grand Rapids ,
      • Hilton Hotel Grand Rapids ,
      • Grand Rapids Hilton
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      All photos (125)
      Full view
      Traveller (40)
      Room & Suite (24)
      Dining (4)
      Pool & Beach (1)
      Hotel & Grounds (73)
      Business Centre & Event Rooms (17)
      Bathroom (6)
      Nearby
      Nearby HotelsSee all 48 hotels in Grand Rapids
      Drury Inn & Suites Grand Rapids
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      .77 km away
       
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      11.63 km away
       
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      Country Inn & Suites By Carlson, Grand Rapids East
      1,004 reviews
      7.05 km away
       
      Nearby Restaurants
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      Nearby Attractions
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      Ada Township Covered Bridge
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      6.67 km away
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      Ask a question
      Questions & Answers
      See all 8 questions
      pwr_boat
      5 March 2017|
      AnswerShow all 2 answers
      Response from HiltonGrandRapids | Property representative |
      Thank you for your question. The new, renovated Ganders opened up in April of 2015. It is all one area now - restaurant and bar. We look forward to seeing you.
      0
      Votes
      Spelevator D
      24 January 2017|
      Answer
      Response from Kenneth M | Property representative |
      Good Afternoon, Only guest 21 or older can utilize the pool facility after 10pm.
      1
      Vote
      Spelevator D
      13 January 2017|
      Answer
      Response from DoubleTreeGR | Property representative |
      We ask for no children in the pool area
      0
      Votes
      Room Tips
      "I was on the 3rd floor and had a great room"
      Read review
      "I liked the first floor near the south door with a courtyard view."
      Read review
      "Be a Honors member for better room selection"
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      "Ask for a quiet room away from the elevator and vending."
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