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DoubleTree By Hilton Grand Rapids Airport

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311 Reviews from our TripAdvisor Community

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Showing 307: English reviews
Atlanta, United States
Reviewed 22 August 2016

The sweet smell of chocolate cookies permeate the air. Warm smiles greet you upon arrival. Comfy sheets and pillows are a welcome site upon entering the room. What a great home away from home in the DoubleTree Hotels brand

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Hiawatha J
Empire
Reviewed 20 August 2016

This is a great place for business or travel stay. It is close to the airport. The rooms are large and clean. The staff was especially warm and welcoming. The restaurant served a wide variety of local Michigan foods and beverages. The chili was amazing!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Meredith G
Fleetwood, United States
Reviewed 11 August 2016

Our convention was held at the DoubleTree and we found all the staff very friendly and accommodating during our week stay there. The Restaurants in the hotel for breakfast and dinner were very good. The dinner provided by the hotel for our Awards dinner was excellent. The steak and chicken were delicious and again serving over 150 people the staff...

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Helpful?
Thank Alice K
HiltonGrandRapids, General Manager at DoubleTree By Hilton Grand Rapids Airport, responded to this review

Dear Alice K, Thank you very much for your recent review of the DoubleTree by Hilton Grand Rapids. Your convention was a pleasure to host and we are very happy the weather cooperated and the convention was a success. It was great seeing all these classic cars in our lot for the week. Thanks again for your review, The DoubleTree...

Macomb, Michigan
Reviewed 10 August 2016

We stayed here for my mom's work. When we came into room 332, it smelt good, beds were quite wet, but good. TV was working, but can't believe they don't have NFL Network for me to watch. View, should of gotten a view to get a listen to 28th street. It makes me fall asleep. :). Bathroom was good, but...

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Thank Devin352
Kansas City, Missouri
Reviewed 9 August 2016 via mobile

Let's start with.the shower. Must have been a water retainer missing on bottom of shower. Yes easy access, but we literally had to put towels on the floor, to keep water from all over bathroom. Lamp was not working until middle of the night, when it came on. Outside that, had room by elevator, which was noisy. Room was clean,...

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Helpful?
Thank terrry61
HiltonGrandRapids, General Manager at DoubleTree By Hilton Grand Rapids Airport, responded to this review

Terry61, My apologies for the shower situation you experienced during your stay with us. I will have my team address that ASAP so that it can be corrected moving forward. We appreciate your feedback so that we can make these corrections as we learn about them. Thank you very much for your time, The DoubleTree by Hilton Grand Rapids Airport

St. Johns, MI
Reviewed 7 August 2016 via mobile

I stay twirl nights here with my friends. Room is clean and quiet , staff friendly. But no ridge in the room which is hard in summer season. There are lots of siting area for guest to relax! The room is simply and small. But lobby and public area is new and big! The front office staff is very professional...

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Helpful?
Thank flypiggy
HiltonGrandRapids, General Manager at DoubleTree By Hilton Grand Rapids Airport, responded to this review

Thank you for your recent review of our hotel, we have made great strides in adding more public area amenities for our guests to visit with family and friends. We have just outfitted our new courtyard area with all new patio furniture so that you can enjoy visiting outdoors with a fireplace. Thank you again for your review and we...

up of mi
Reviewed 6 August 2016 via mobile

Blanket for pullout was horrible. Seriously awful. Front desk was nice though and room was fine except for the blanket was ready for trash. And requested extra towels which we never received. Was clean room though and king bed was very comfortable.

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Thank tearfilled
HiltonGrandRapids, General Manager at DoubleTree By Hilton Grand Rapids Airport, responded to this review

Thank you for your recent review of the DoubleTree by Hilton Grand Rapids. We appreciate your feed back and will be addressing the condition of these blankets right a way. My apologies for this experience. Sincerely, The DoubleTree by Hilton Grand Rapids.

Louisville, Kentucky, United States
Reviewed 6 August 2016

Convenient clean and welcoming! Great hotel and great location. Would recommend to business or personal travelers. Hotel is clean friendly and provides great amenities as well as convenient to airport and city. Hope this helps!

Review collected in partnership with DoubleTree by Hilton
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Thank Joe W
Chicago, IL
Reviewed 4 August 2016 via mobile

From the moment I walked through the doors, I have felt welcomed, appreciated, and given wonderful accommodations. The room was comfortable, the television truly hd and clear, the shower was powerful, the beds were as comfortable as home, and the rest of the amenities were great as well. Everything was awesome. It's an easy 5 star review! I will definitely...

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Thank WGN5150
York, Pennsylvania
Reviewed 4 August 2016

Overall a decent place but certainly not the nicest Doubletree I've stayed at. I was initially given a room that was already occupied. It wasn't a big deal for me but the guy already in the room was very justifiably pretty upset when I walked in on him. Good thing he was dressed and unarmed! Pillows were very uncomfortable, so...

Review collected in partnership with DoubleTree by Hilton
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Thank jntdickson

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
The DoubleTree by Hilton Grand Rapids Airport hotel in Michigan is just two miles from Gerald R. Ford International Airport and offers a relaxing environment and retreat within the Grand Rapids, MI area. Arrive in style via the complimentary shuttle from the baggage claim area of the airport, straight to the welcoming hotel lobby. Enjoy easy access to many popular attractions during your stay such as the Frederick Meijer Gardens and the Grand Rapids Art Museum. ... more   less 

Additional Information about DoubleTree By Hilton Grand Rapids Airport

Address: 4747 28th St SE, Grand Rapids, MI 49512-1915 (Formerly Hilton Grand Rapids Airport)
Region: United States > Michigan > Kent County > Grand Rapids
Price Range: RM514 - RM877 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree By Hilton Grand Rapids Airport 3.5*
Number of rooms: 226
Reservation Options:
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Also Known As:
Hilton Grand Rapids Airport Hotel Grand Rapids
Hilton Hotel Grand Rapids
Grand Rapids Hilton
Hotel Style:
#17 Business Hotel in Grand Rapids
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree By Hilton Grand Rapids Airport staff and other travellers.
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Questions? Get answers from DoubleTree By Hilton Grand Rapids Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room with a quiet heating system”
 of 5 bubbles Markey2, 22 Jan 2017 | Read review
“Closest full service property to the Airport”
 of 5 bubbles robertfj, 13 Jan 2017 | Read review
“run down hotel”
 of 5 bubbles davidmI7127ZZ, 7 Dec 2016 | Read review
“Do NOT get a room near the pool or any common area.”
 of 5 bubbles Loup407, 7 Nov 2016 | Read review
“ask for a mini-fridge when you make a res. No extra charge.”
 of 5 bubbles 882LauraS, 1 Nov 2016 | Read review
5 of 5