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We enjoyed our stay. Staff was friendly and helpful. Room and hotel was clean and well maintained . The beds and pillows were very comfortable. Nice pool and hot tub area. We would definitely stay again. Complimentary breakfast and supper were like other hotels, not...More
Thank Cheryl M
Response from Kristan Z, Front Office Manager at Country Inn & Suites By Carlson, Grand Rapids AirportResponded 1 April 2017
Thank you Cheryl M. for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay here at Country Inn & Suites. We look forward to your next stay.
Complaint made about bed bugs in the room. Did not continue to stay the night. Stayed up until ride arrived. Slept in car until plane left. Stay was only for one night. Can't say anything else about this hotel.More
Thank Leonard G
Response from CarlsonRezidor, Customer Care at Country Inn & Suites By Carlson, Grand Rapids AirportResponded 4 days ago
Thank you for taking the time to share your valuable review. We are striving hard for our guests impeccable satisfaction however, we apologize that were unable to satisfy your expectations due to the cleanliness of your room at that time. Your experience certainly does not...More
A new hotel is being built across the street from Country Inn & Suites. Some noise from the Meijer delivery trucks during the daytime. Hotel is average and could really use a renovation. We stayed two nights. Our last night a group of high school...More
Response from Emily D, General Manager at Country Inn & Suites By Carlson, Grand Rapids AirportResponded 1 week ago
Thank you for taking the time to fill out a review. I have addressed your issues with my staff and I assure you we are working diligently to ensure a similar situation does not occur again in the future.
US$109 - US$171 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#13 Business Hotel in Grand Rapids
#17 Family Hotel in Grand Rapids
Non-Smoking Rooms ,
Number of rooms
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United States >
Kent County >
Also Known As
Country Inn & Suites Grand Rapids Hotel Grand Rapids ,
Country Inn & Suites By Carlson, Grand Rapids East
7.53 km away
Hampton Inn & Suites Grand Rapids Airport / 28th St
.90 km away
Drury Inn & Suites Grand Rapids
.49 km away
Comfort Inn Airport
2.37 km away
.42 km away
Smokey Bones BBQ & Grill
1.03 km away
Brann's Steakhouse & Sports Grille
.48 km away
.56 km away
Sky Zone Indoor Trampoline Park
3.52 km away
Ada Township Covered Bridge
5.68 km away
Gravel Bottom Craft Brewery & Supply
6.08 km away
Quail Ridge Golf Club
6.30 km away
Questions & AnswersAsk a question
How comfortable are the sofa beds in the king suites? Are they the newer type with foam mattresses, or just the fold up, spring mattress, usually sagging style? Thanks!
25 June 2015|
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Response from angelaa93 | Reviewed this property |
They are the foam saggy kind. I requested more pillows and a an extra comforter. I took the comforter and used it for padding to make is some what comfortable. It worked, but for a person with a bad back, I would recommend... More
They are the foam saggy kind. I requested more pillows and a an extra comforter. I took the comforter and used it for padding to make is some what comfortable. It worked, but for a person with a bad back, I would recommend sleeping on the sofa bed, you would probably me more comfortable sleeping on the sofa. I hope this helped.