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    The Grand River Hotel, an Ascend Hotel Collection Member

    270 Ann St NW, Grand Rapids, MI 49504-2016
    (616) 214-3330
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    24/12/2017 25/12/2017
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    Savings alert: 13% below average rate

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    Traveller (22)
    Dining (22)
    Room & Suite (20)
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    Overview
    • Excellent16%
    • Very good21%
    • Average30%
    • Poor21%
    • Terrible12%
    Travellers talk about
    “free shuttle” (5 reviews)
    “grand river” (8 reviews)
    “chess game” (2 reviews)
    Free Wifi
    Free Parking
    Breakfast Available
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Spa
    Wheelchair Access
    Business Centre
    Laundry Service
    3.0 Star Hotel
    All hotel details
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    Hyatt Place Grand Rapids-South
    559 reviews
    #1 of 4 hotels in Wyoming
     
    Comfort Suites Grand Rapids North
    165 reviews
    #1 of 2 hotels in Comstock Park
     
    Baymont Inn & Suites Grand Rapids N/Walker
    834 reviews
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    Staybridge Suites Grand Rapids/Kentwood
    114 reviews
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    Rooms
    24 Dec25 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (65)
    There are newer reviews for The Grand River Hotel, an Ascend Hotel Collection Member
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    21 - 25 of 64 reviews

    Reviewed 11 August 2017

    Went there with my daughter in June. Employees were nice, the room was about what I expected for the price, but think twice about planning to dine there. We were not familiar with the area, we were running late, and we were very hungry. We...More

    Thank ctucker620
    Response from ddej0ng, General Manager at The Grand River Hotel, an Ascend Hotel Collection MemberResponded 16 August 2017

    Thank you for taking the time to give us your traveler feedback. We will certainly look into the areas we can improve upon and appreciate you giving us the insight! - Thank you! - Grand River Hotel Team

    Reviewed 7 August 2017 via mobile

    After reading the reviews we decided to stay here due to the reasonable price and proximity to downtown. The hotel exceeded our expectations. The hotel was clean, the rooms have been recently updated, staff was friendly and accommodating, and the price was reasonable for the...More

    Thank Cheree C
    Response from ddej0ng, General Manager at The Grand River Hotel, an Ascend Hotel Collection MemberResponded 16 August 2017

    Thank you so much for sharing your traveler experience with us as well as other travelers! We appreciate the compliments and will definitely let our team know how great they did! We are so pleased to hear that our renovations and service have exceeded your...More

    Reviewed 7 August 2017

    I'll start with the (semi) positive. The lobby is nicely decorated with modern furnishings and the out door patio area is very nice (albiet the dock is a death trap). That's where this ends. The negative. *We received 2 towels for four ppl. When we...More

    Thank Lark1985
    Response from ddej0ng, General Manager at The Grand River Hotel, an Ascend Hotel Collection MemberResponded 16 August 2017

    Thank you for allowing us some insight on the issues that you had during your stay. I am shocked to hear about the list of items you did not find satisfactory during your stay. We will definitely address the points that you made and make...More

    Reviewed 5 August 2017

    It was our first stop on our road trip, luckily it only got better after this. So after a full day at work and 4 hours driving I knew we would be late and had called the day prior to confirm and let them know....More

    Thank diner574
    Response from ddej0ng, General Manager at The Grand River Hotel, an Ascend Hotel Collection MemberResponded 16 August 2017

    Thank you for your feedback and we apologize this is an experience you had during your stay. While these issues seem out of the ordinary, we will certainly look into them and make sure that our guests are taken care of during their stay in...More

    Reviewed 4 August 2017

    A mountain of issues. Mainly the quality of the so-called renovation is what is most concerning. Check in takes at least ten minutes, even if the lobby is empty. We were given ONE towel. One. When we asked for more we were told they were...More

    Thank AllenJoseph3443
    Response from ddej0ng, General Manager at The Grand River Hotel, an Ascend Hotel Collection MemberResponded 16 August 2017

    Thank you for taking the time to give us valuable feedback. We apologize that we did not meet your expectations. We are still working on the final finishing details of a massive renovation that we have had, and we apologize these minor items you have...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Meeting Rooms
    • Banquet Room
    • Conference Facilities
    • Business Centre with Internet Access
    • Laundry Service
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    • Hot Tub
    Details
    • Price range
    • US$95 - US$150 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 162
    • Reservation Options
    • TripAdvisor is proud to partner with Choice Hotels, Priceline, Travelocity, Expedia, Booking.com, Hotwire, Orbitz, Hotels.com and getaroom.com so you can book your The Grand River Hotel, an Ascend Hotel Collection Member reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Michigan >
    • Kent County >
    • Grand Rapids
    • Also Known As
    • Radisson Grand Rapids ,
    • Grand Rapids Radisson
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    Traveller (22)
    Dining (22)
    Room & Suite (20)
    Pool & Beach (3)
    Hotel & Grounds (41)
    Business Centre & Event Rooms (19)
    Bathroom (8)
    Nearby
    Nearby HotelsSee all 49 hotels in Grand Rapids
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    Ask a question
    Questions & Answers
    Keaton M
    3 October 2017|
    AnswerShow all 4 answers
    Response from Raphael L | Reviewed this property |
    They do offer a shuttle but I would call the hotel and ask. I am sure they would get you there but you just might have to Uber back. Thank Utah.
    0
    Votes
    Carolyn L
    28 June 2017|
    AnswerShow all 3 answers
    Response from ddej0ng | Property representative |
    No, I am sorry, we are not pet friendly.
    0
    Votes
    Stacie D
    18 April 2017|
    Answer
    Response from ddej0ng | Property representative |
    Our renovations are very minimal now, just fine detail touches that guests do not even experience. All rooms have been renovated and are ready for you!
    0
    Votes
    Room Tips
    "We stayed on the 7th floor and were pleased. Ask for a room with a view of the river!"
    Read review
    "Ask that rooms not be adjoining. For quiet, ask to be on the side opposite the stage (I think this is only..."
    Read review
    "Rooms next to elevator are super noisy"
    Read review
    "Check the check-in times for the hotels you book."
    Read review
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