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CityFlatsHotel

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Traveller (62)
Room & Suite (29)
Dining (7)
Ratings and reviews
GreenLeaders Gold level
  • Excellent50%
  • Very good31%
  • Average11%
  • Poor5%
  • Terrible3%
Travellers talk about
“city flats”(57 reviews)
“boutique hotel”(16 reviews)
“vessel sink”(3 reviews)
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What's included
Free Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Bar/Lounge
Wheelchair Access
Business Centre
Dry Cleaning
Free Parking
Breakfast included
Pool
Room Service
Suites
3 Star Hotel
CityFlatsHotel - Grand Rapids is located in the heart of downtown Grand Rapids, MI. Built in 1874 this renovated building was once the famous Fox's Jewelry and is now Grand Rapids only LEED Gold certified hotel. Built entirely from local materials and renewable resources, our hotel...
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Location and contact
83 Monroe Center St NW, Grand Rapids, MI 49503-2908
Hotel website
14.9 km to Gerald R. Ford International
122 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (261)
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Traveller rating
123
83
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10
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Time of year
LanguageEnglish
123
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29
15
10
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All reviewscity flatsboutique hotelvessel sinklike sleeping on a cloudbrick wallthree blockswithin walking distancefacing the streetparking garageart museumheart of downtowncomfortable sleepfriendly hotelrooms are modernstaying downtownvan andel arenabottled water
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1 - 5 of 260 reviews
Reviewed 2 weeks ago via mobile

The CityFlats hotel is a sleek boutique hotel in downtown Grand Rapids. The building itself is very nice and unique. It’s also LEED certified which is nice for the environmentally conscious traveler. The front desk staff is really nice and very inviting. Each and every...More

Thank Joshua M
Management response:Responded 2 weeks ago

Thank you for sharing your feedback regarding your stay! We take great pride in being LEED Gold certified and are glad to cater to environmentally conscious travelers. I am glad that you enjoyed your time with us. Also, thank you for the kind words regarding...More

Reviewed 5 June 2018 via mobile

If I could give a negative rating, I would. First, let me start with the bed. Blood smears on the duvet? NOPE. So I strip the bed & request a new comforter/duvet. I start stripping the bed on one side and find it weird that...More

Thank j18c394
Management response:Responded 7 June 2018

Molly, I sincerely apologize for the experience you had with our hotel last weekend. We take pride in the outstanding customer service provided to our guests, and I am saddened to hear that you did not receive that during your stay. We truly appreciate your...More

Reviewed 31 May 2018

Spent the night in GR over Memorial Weekend. First time staying at the CityFlats. No hotel parking or valet, which isn't wonderful, but you are staying downtown so you have to understand that. Parking structure a block away. Beds are VERY comfortable and they give...More

Thank Jessica T
Reviewed 10 May 2018

We were surprised and equally pleased with CityFlats Hotel. Our room was clean and attractive though small as expected. We were welcomed with great healthy snacks, apples and bottled water. The bed was very comfortable and the room quiet (possibly because we were there on...More

Thank Siebee
A TripAdvisor Member
72
Reviewed 4 April 2018 via mobile

Very modern and unique hotel in the heart of downtown. Easy walking distance to restaurants. The room was clean, the bed was very comfortable but I heard ( what a believed to be) the elevator going up/down all night long. I was here on a...More

Thank A TripAdvisor Member
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About
Awards & Recognition
GreenLeaders Gold level
Amenities
Top amenities
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Hotel Amenities
Wheelchair Access
Meeting Rooms
Banquet Room
Conference Facilities
Non-Smoking Hotel
Dry Cleaning
Business Centre with Internet Access
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$171 - US$240 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Grand Rapids
#9 Romantic Hotel in Grand Rapids
#12 Business Hotel in Grand Rapids
Room types
Non-Smoking Rooms
Details
Price range
US$171 - US$240 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Grand Rapids
#9 Romantic Hotel in Grand Rapids
#12 Business Hotel in Grand Rapids
Room types
Non-Smoking Rooms
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Traveller (62)
Room & Suite (29)
Dining (7)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
Gomez1000
17 August 2017|
AnswerShow all 4 answers
Response from Rosie7070 | Reviewed this property |
I'm pretty they are (although I advise you to check directly), however, overall I'd say the vibe is definitely more urban/hip than family-oriented. The hotel lobby itself is super small and features a bar and a few cafe-like... More
1
Vote
Maryjo D
28 November 2016|
AnswerShow all 9 answers
Response from Aldo0050 | Reviewed this property |
No but they will bring you a pot of coffee fresh to your door in the morning FREE!
0
Votes
Julie B
9 November 2016|
AnswerShow all 2 answers
Response from Trishvan | Reviewed this property |
we had the same thing our first night there. I attributed it to construction as they were still working on the new addition. I didn't ask management about it, but should have.
0
Votes
Room Tips
"Choose a room with a window. If you're considering a soaking tub, go for it."
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"some of the rooms over look the roof and down into the room a floor below. We were on the fourth floor."
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"If you want quiet, maybe ask for a room not over the main street."
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"dont book your room on a debit card"
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