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Country Inn & Suites By Carlson, Grand Rapids East

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802 Reviews from our TripAdvisor Community

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There are newer reviews for Country Inn & Suites By Carlson, Grand Rapids East
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Showing 796: English reviews
Cadillac, Michigan
Level Contributor
9 reviews
3 hotel reviews
Reviewed 3 weeks ago via mobile

This was a basic no-frills hotel. That is what we wanted-basically a place to sleep. Clean, well maintained and quiet. I just don't understand why those basic criteria need to cost so much! We stay at hotels A LOT and I get annoyed if I have to pay over $100 a night. This was $148. Just too much for no-frills.

Helpful?
Thank ronpaquet
CX_GAMI, Front Office Manager at Country Inn & Suites By Carlson, Grand Rapids East, responded to this review

Dear ronpaquet, We appreciate your review about our hotel! We were sorry to hear you thought we were overpriced. Grand Rapids hotels are more expensive than almost any other city in Michigan so that may be why you were surprised at the 148 rate. We hope you will consider us again next time you're in town. More 

Fountain, United States
1 review
Reviewed 3 weeks ago

Everything was perfect from the room to the staff to the location. I would highly recommend the Grand Rapids Country Inn & Suites East to anyone looking for a great place to stay. Our son got married in downtown Grand Rapids and it was under 10 minute drive to the 3 day events. It was PERFECT in every aspect.

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Kelly K C
CX_GAMI, Front Office Manager at Country Inn & Suites By Carlson, Grand Rapids East, responded to this review

Dear Kelly K C, We are so happy to hear you found your stay perfect! We thank you for your comments about our staff, location, and recommendation! More 

Ann Arbor, Michigan
Level Contributor
6 reviews
5 hotel reviews
Reviewed 3 weeks ago

We are never disappointed at a Country Inn & Suites. Always good service, comfortable rooms. Good beds, lovely decor. Pleasant staff. Like that they always have fresh fruit at breakfast. And fresh cookies and coffee in the lobby 27/7!

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Diane N
CX_GAMI, Front Office Manager at Country Inn & Suites By Carlson, Grand Rapids East, responded to this review

Dear Diane N, We are thrilled to hear you were satisfied with your stay! We appreciate your comments about our service, room comfort, beds, decor, and breakfast! More 

Ohio
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

Rooms are spacious and clean, breakfast is excellent, staff is helpful and friendly. Highly recommended. Just be aware that there are two locations for this franchise in Grand Rapids. Be sure that you arrive at the one where you've made reservations. There was a glitch in the reservation system between the time of reservation and the night of my stay,... More 

Helpful?
Thank Kevin S
CX_GAMI, Front Office Manager at Country Inn & Suites By Carlson, Grand Rapids East, responded to this review

Dear Kevin S, We appreciate your understanding with our system issue! We apologize for the confusion regarding your reservation. We are thrilled that you enjoyed your stay and we hope to see you again soon! More 

Livonia, Michigan
Level Contributor
72 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 4 weeks ago

Stayed at the Country Inn Suites in Late October to visit Grand Rapids. The hotel is right off of the I-96 freeway. Make sure when you check in that you get a room on the opposite side of the freeway. We were originally booked in a room right off of the elevators and on the freeway side of the hotel.... More 

Helpful?
Thank tnorton19
CX_GAMI, Front Office Manager at Country Inn & Suites By Carlson, Grand Rapids East, responded to this review

Dear tnorton19, We were sorry to hear about the room noise, and cold coffee you experienced during your stay. Thank you for letting us know about these issues so we may improve in the future. Jordan will be recognized per your survey and we hope you will consider us again! More 

Jenison, Michigan
Level Contributor
46 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 weeks ago via mobile

I booked our 2 night stay here because the ratings usually speak for themselves. Having really no negative reviews at all speaks volumes. We had a completely uneventful stay which is great. Beds and linens and all were white and clean. I did find a hair on a sheet which was gross but I figure it is bound to happen.... More 

Helpful?
Thank Jessica J
CX_GAMI, Front Office Manager at Country Inn & Suites By Carlson, Grand Rapids East, responded to this review

Dear Jessica J, Our apologies about the hair and the toe nail, we appreciate your understanding in this matter and we will be sure to double our efforts when it comes to room inspection and housekeeping. We hope you will consider us again in the future. More 

Steubenville Area
Level Contributor
68 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 4 weeks ago

I just spent three days at the CIS and every aspect of my stay was excellent. The hotel is located next to a major highway for easy access. The front desk staff, everyone of them, was focused on helping me have the best stay possible (I had to change my arrival/departure date a few times and they handled everything with... More 

Helpful?
Thank Jim_in_Wintersville
CX_GAMI, Front Office Manager at Country Inn & Suites By Carlson, Grand Rapids East, responded to this review

Dear Jim_in_Wintersville, Thank you so much for your review. We were thrilled to hear you enjoyed your stay with us. We appreciate your comments about our staff, location, rooms, breakfast, and maintenance! We hope to see you again soon! More 

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
What is it like to Be Our Guest at the Country Inn & Suites Grand Rapids East? It's a family getaway, with all the comforts of home. It's feeling free to borrow a book from our library, sit by the fireplace, or relax in the whirlpool. It's a hot breakfast that is always free and friendly staff that is always ready to help. But most of all, it's feeling like a guest in our home. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Grand Rapids East

Address: 3251 Deposit Dr NE, Grand Rapids, MI 49546-1465
Region: United States > Michigan > Kent County > Grand Rapids
Price Range: RM522 - RM808 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Grand Rapids East 3*
Number of rooms: 154
Reservation Options:
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Also Known As:
Country Inn And Suites Grand Rapids East
Country Inn & Suites Grand Rapids East Hotel Grand Rapids
Country Inn Grand Rapids
Grand Rapids Country Inn
Hotel Style:
#1 Family Hotel in Grand Rapids
#2 Romantic Hotel in Grand Rapids
#2 Business Hotel in Grand Rapids
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Grand Rapids East staff and other travellers.
3 questions
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Plainfield, Illinois
Rochester Hills, Michigan
9 months ago

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Questions? Get answers from Country Inn & Suites By Carlson, Grand Rapids East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very close to downtown with out having to be downtown.”
 of 5 bubbles Twelvesev, 21 Nov 2016 | Read review
“One side of the building faces the interstate--a bit noisy but bearable.”
 of 5 bubbles kevinsY596JE, 5 Nov 2016 | Read review
“If you are a light sleeper, get a room on the non-freeway side of the hotel or else you will hear freeway noise all night long.”
 of 5 bubbles tnorton19, 31 Oct 2016 | Read review
“All seemed well situated to me.”
 of 5 bubbles Jim_in_Wintersville, 31 Oct 2016 | Read review
“we had a large room and very quiet and the sheets and pillows smelled so fresh”
 of 5 bubbles johnpearson2016, 19 Oct 2016 | Read review
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