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Amway Grand Plaza, Curio Collection by Hilton

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Traveller (449)
Room & Suite (441)
Dining (93)
Overview
Hotel website
187 Monroe Ave NW, Grand Rapids, MI 49503-2621 See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
Additional information
Visit Hotel Website
Offers from Amway Grand Plaza, Curio Collection by Hilton
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
28 Oct29 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,870)
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1,838 results
Traveller rating
1,083
448
155
93
59
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1,083
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All reviews new tower ruth's chris older part sports bar tower room classic hotel pantlind hotel wolfgang puck old section walk in closet overlooking the river valet parking room service convention center great room within walking distance art prize
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1 - 5 of 1,838 reviews
Reviewed 2 days ago via mobile

The good was the overall service. Front desk outstanding. Housekeeping was a bit off. Window shade broken. Lamp lite out. Couldn’t get help with luggage but lots of valet people running around. Think they didn’t have enough phone people. I co-hosted an event for 25...More

Thank jimvet1826
Hotel's Favourite
Reviewed 4 August 2018

room was nice-sized, with huge pillows for each bed that was super comfy, and had a great view of the river from the window on the 12th floor. It usually took several times to get key card to be recognized, and needed to use it...More

1  Thank Mary B
Reviewed 3 days ago via mobile

If you can get past the musty smell of the rooms, great. But I would not spend more than nickel here. Go to the JW Marrriot. It's way better and the nothing like this old, gross, digusting and outdated hotel. The staff ia okay, but...More

Thank Tina P
Response from HaleighW14, Rooms Division Manager of Housekeeping at Amway Grand Plaza, Curio Collection by HiltonResponded yesterday

Good Morning Ms. TinaP, I wanted to personally reach out to apologize for your previous stay with us. I am sorry you felt the rooms were musty smelling and the staff was not the friendliness. Guest service is the most important and I am deeply...More

Reviewed 3 days ago

We were here for a convention, this was one of our host hotels. This is a beautiful hotel. The staff were always friendly, rooms were nice and clean. You had several places to eat and a nice little store to buy anything you may have...More

Thank rreeves
Reviewed 3 days ago via mobile

What a terrific stay. Check in was seamless with a friendly staff. The lobby of the hotel is beautiful and spotless with attention to detail. We had a mini suite that was large clean and well appointed. There is an enclosed walkway all the way...More

Thank Rhurst2014
View more reviews
About
Description
When does the hotel become the destination? When the moment you walk through the door you feel as if you've been transported - by the elegance, the details, and the gracious service. When your every expectation of More what a hotel can be is exceeded. Welcome to the Amway Grand Plaza, Curio Collection by Hilton, where every stay is marked by a memorable moment. Whether it's a stroll through the Pantlind Lobby, the great view from one of our Glass Tower rooms, the classical architecture, or your first bite of one of our signature entrees. The Amway Grand Plaza is much more than a hotel. It's a true destination. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Sauna
Wheelchair Access
Beachfront
Free Parking
Breakfast included
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Hotel Style
Onsen
,
Romantic
,
Business
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Contact Information
Hotel Style
Onsen
,
Romantic
,
Business
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
682
Price range
US$250 - US$347 (Based on Average Rates for a Standard Room)
Also Known As
Amway Grand Plaza Rapids
,
Hotel Amway Grand Plaza
Location
United States > Michigan > Kent County > Grand Rapids
Hotel class
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Contact Information
Hotel Style
Onsen
,
Romantic
,
Business
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
682
Price range
US$250 - US$347 (Based on Average Rates for a Standard Room)
Also Known As
Amway Grand Plaza Rapids
,
Hotel Amway Grand Plaza
Location
United States > Michigan > Kent County > Grand Rapids
Photos
Traveller (449)
Room & Suite (441)
Dining (93)
Pool & Beach (21)
Amenities (32)
Business Centre & Event Rooms (16)
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Questions & Answers
Ask a question
Jenn C
25 July 2018|
AnswerShow all 13 answers
Response from Kylene G | Property representative |
Dear Valued Guest, We do not charge any extra to utilize our pool area. We hope you enjoy your stay!
0
Votes
Chocohallic
20 February 2018|
AnswerShow all 5 answers
Response from Jan C | Reviewed this property |
No, sorry
1
Vote
HOLLAIFYAHEARME
3 November 2017|
AnswerShow all 3 answers
Response from Tracy356 | Property representative |
That room is on the historic Pantlind side of the hotel.
0
Votes
Room Tips
"I like the old side."
Mikey88
1 week ago
Read review
"Views from Room 2387 are phenomenal!"
utting
2 weeks ago
Read review
"Tower rooms are newer"
ChristopherC140
3 weeks ago
Read review
"We stayed in the new section with a river view on 24th floor. It was very nice."
957phyllish
4 weeks ago
Read review
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