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26/11/2017 27/11/2017
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    Best Western Hospitality Hotel & Suites

    5500 28th St SE, Grand Rapids, MI 49512-2052
    +1 855-784-0280
    Hotel website
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    26/11/2017 27/11/2017
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    US$90
    US$90
    US$90
    Traveller (108)
    Room & Suite (31)
    Dining (14)
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    Overview
    • Excellent42%
    • Very good25%
    • Average16%
    • Poor9%
    • Terrible8%
    Travellers talk about
    “jacuzzi room” (6 reviews)
    “hot tub” (31 reviews)
    “waffles” (19 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Free Airport Transportation
    Room Service
    Suites
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Laundry Service
    Housekeeping
    Self-Serve Laundry
    Shuttle Bus Service
    2.5 Star Hotel
    All hotel details
    Offers from Best Western Hospitality Hotel & Suites
    Hotel deals
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    Rooms
    26 Nov27 Nov
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (571)
    Traveller rating
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    Time of year
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    1 - 5 of 569 reviews

    Reviewed 2 days ago

    Super helpful, friendly staff. Clean comfortable room. Had to catch a flight before breakfast was available, so they gave me a breakfast bag to go! Also provide shuttle service to the airport, the driver was professional and courteous.

    Review collected in partnership with Best Western
    Thank melissabJ28SZ
    Hotel's Favourite
    Reviewed 4 weeks ago

    I was working out of town and needed a clean comfortable room and a place to eat nearby. The booking was through Booking.com and a room with a walk in shower was the same rate as a normal room. Since this was a room built...More

    Review collected in partnership with Best Western
    1  Thank ronbadgerow
    Response from KaliEGM, General Manager at Best Western Hospitality Hotel & SuitesResponded 3 weeks ago

    ronbadgerow, We are so happy to have read your review of our hotel and hear that you had such a good time and that our rooms worked out so well for your needs. It is truly a delight to hear form our guests, we are...More

    Reviewed 1 week ago via mobile

    Stay was very relaxing. Issue with getting in the pool the second day. There could be better lighting over the area that housed the microwave and fridge but overall no complaints. Check in and out went very smooth.More

    Thank W6295SXkellyt
    Response from KaliEGM, General Manager at Best Western Hospitality Hotel & SuitesResponded 4 days ago

    Thank you so much for the great review, it was lovely to read. It is always nice to hear from our guests and get your feedback. I will make sure to let the staff know you enjoyed your stay and we hope that if you...More

    Reviewed 1 week ago

    This was the worst experience I have had with a hotel. After issues with checking in and doing the "park and fly" my husband and I leave for our vacation. The day of our return, my husband calls to set up the time for the...More

    Review collected in partnership with Best Western
    Thank Jacqueline T
    Response from KaliEGM, General Manager at Best Western Hospitality Hotel & SuitesResponded 4 days ago

    Jacqueline T, I sincerely apologize for the inconvenience you experienced and would love to be able to speak with you in detail about this. Our shuttle does run daily from 4am to 12 am, on a as needed basis. Generally with our guests calling to...More

    Reviewed 1 week ago

    The check in was very easy and the clerk was very friendly. The room looked great, was clean, and everything worked well in it. The lobby and breakfast area were very nice and updated. There are a lot of restaurants and stores around, and it's...More

    Review collected in partnership with Best Western
    Thank 444kaia
    Response from KaliEGM, General Manager at Best Western Hospitality Hotel & SuitesResponded 4 days ago

    Thank you for taking the time to write a review about your recent stay with us, we love to hear from our guests. We are glad that you enjoyed your stay and were able to get out and explore the area while here. We do...More

    Comfort Inn Airport
    458 reviews
    #7 of 49 hotels in Grand Rapids
    2.6 km
     
    Country Inn & Suites By Carlson, Grand Rapids Airport
    492 reviews
    #15 of 49 hotels in Grand Rapids
    0.4 km
     
    Baymont Inn & Suites Grand Rapids Airport
    908 reviews
    #28 of 49 hotels in Grand Rapids
    0.2 km
     
    Holiday Inn Express Hotel & Suites Grand Rapids Airport
    258 reviews
    #26 of 49 hotels in Grand Rapids
    0.5 km
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Pool
    • Breakfast included
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Airport Transportation
    • Laundry Service
    • Banquet Room
    • Self-Serve Laundry
    • Breakfast included
    • Multilingual Staff
    • Conference Facilities
    • Shuttle Bus Service
    • Room Service
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Pool
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$82 - US$137 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #16 Business Hotel in Grand Rapids
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 120
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, Booking.com, Best Western, Hotels.com, Travelocity, Expedia, Hotwire, Orbitz, Cancelon, getaroom.com, TripOnline SA and HotelQuickly so you can book your Best Western Hospitality Hotel & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Michigan >
    • Kent County >
    • Grand Rapids
    • Also Known As
    • Best Western Hospitality Hotel Grand Rapids ,
    • Best Western Hospitality Hotel And Suites ,
    • Best Western Grand Rapids ,
    • Grand Rapids Best Western
    Add Photo Photos
    Traveller (108)
    Room & Suite (31)
    Dining (14)
    Pool & Beach (7)
    Hotel & Grounds (76)
    Bathroom (12)
    Business Centre & Event Rooms (2)
    Family and Play Areas (1)
    Nearby
    Comfort Inn Airport
    458 reviews
    2.59 km away
     
    Country Inn & Suites By Carlson, Grand Rapids Airport
    492 reviews
    .40 km away
     
    Holiday Inn Express Hotel & Suites Grand Rapids Airport
    258 reviews
    .47 km away
     
    Baymont Inn & Suites Grand Rapids Airport
    908 reviews
    .17 km away
     
    Nearby Restaurants
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    11 reviews
    .17 km away
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    .75 km away
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    Indian Masala
    11 reviews
    .48 km away
    Nearby Attractions
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    3.68 km away
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    5.76 km away
    Quail Ridge Golf Club
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    5.81 km away
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    Ask a question
    Questions & Answers
    duber2016
    27 October 2016|
    Answer
    Response from KaliEGM | Property representative |
    Yes, we do offer a medical discount for anyone needing it. Feel free to give us a call anytime for more information.
    0
    Votes
    bellealice
    8 June 2016|
    AnswerShow all 3 answers
    Response from William S | Reviewed this property |
    Yes the pool is warm not freezing cold like some hotels. They also have a hot tub which is very nice
    1
    Vote
    debj122015
    25 October 2015|
    AnswerShow all 4 answers
    Response from Mar R R | Reviewed this property |
    Sorry, I am not familiar with that information. As someone else stated calling the front desk is best.
    0
    Votes
    Room Tips
    "I liked being on the second floor. There is an elevator that takes you right up."
    Read review
    "They provided a discounted rate due to our circumstances!"
    Read review
    "Accessible, Quiet stay, Extremely Comfortable"
    Read review
    "Great room at a great price!"
    Read review
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