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Holiday Inn Grand Rapids Downtown

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Holiday Inn Grand Rapids Downtown
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437 Reviews from our TripAdvisor Community

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Showing 431: English reviews
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Bay Harbor, Michigan
Reviewed 1 week ago

This Holiday Inn is right at the freeway on the edge of downtown. The price is reasonable for an urban center, even Grand Rapids. The rooms have welcome drop-in amenities such as good pillows, lamps with electrical outlets, and Keurig machines. It has a bar and restaurant. That said, it is not a great hotel experience. The rooms need refurbishment,...

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Helpful?
Thank Tom D
disdc, Front Office Manager at Holiday Inn Grand Rapids Downtown, responded to this review

Dear Tom, Thank you for posting, and please accept my sincerest apologies for the noise disturbance you experienced during your stay. Your comments are very important to us, and rest assured these issues will be looked into. We would welcome the opportunity to serve you again. Safe travels!

Waukesha, Wisconsin
Reviewed 2 weeks ago via mobile

Hotel was moderately priced than others downtown. This was a little further than some other downtown hotels but still an easy walk to bars / restaurants. Staff was friendly, fitness room was average but equipment worked as it should. Pool and hot tub were well maintained.

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Helpful?
Thank Ryan468
Heather E, General Manager at Holiday Inn Grand Rapids Downtown, responded to this review

Ryan468, Thank you for your review! I am happy to hear you enjoyed your recent visit to Downtown Grand Rapids. We hope to see you again soon.

Cherry hill
Reviewed 2 weeks ago via mobile

Stayed here last night and had a very good experience. Nice clean hotel, with a good lobby bar - with excellent ipa's (including a favorite of mine, Founders All Day IPA on draft). Room was a little cramped by still clean and comfortable bed. Very central location within walking distance to the downtown restaurants and bars. Would definitely recommend this...

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Helpful?
Thank Matt C
disdc, Front Office Manager at Holiday Inn Grand Rapids Downtown, responded to this review

Dear Matt, Thank you so much for taking the time to post about your experience at the Holiday Inn Grand Rapids Downtown! I am so glad to hear that you loved our local beers on tap and found your room so comfortable! We hope you'll visit us again the next time you're in Grand Rapids. Safe travels!

Detroit, Michigan
Reviewed 3 weeks ago

Took my son to the MSBOA all-state orchestra performance, hotel is within walking distance to the DeVos Hall. It is not a luxurious hotel but offers a nice place to stay and rest. Hotel staff are courteous and helpful, room size is reasonable, would be better is there is a refrigerator in the room. Overall a good impression, will definitely...

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Helpful?
Thank Analyst1953
Heather E, General Manager at Holiday Inn Grand Rapids Downtown, responded to this review

Analyst1953, Thank you for your 4 star review! MSBOA is a fantastic event, isn't it? We love hosting the students and teachers each year. I am happy to hear that you enjoyed your stay with us. We do have some rooms with refrigerators and microwaves available, be sure to ask for a room with those amenities for your next stay....

Michigan
Reviewed 8 December 2016 via mobile

Spent our birthday weekend in Grand Rapids and stayed at Holiday Inn Downtown. We love it because it is pet friendly. Our pet Lucy was comfortable and so were we. We requested for a room away from the highway. Great breakfast at the Pearl Street Grill. Walking distance from other great restaurants across the river as well as performing arts...

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Helpful?
1Thank ch3ch2
Caitlin P, Front Office Manager at Holiday Inn Grand Rapids Downtown, responded to this review

Thank you so much for posting about your stay with us! I am so glad to hear that you enjoyed your trip to Grand Rapids. We hope to welcome you (and Lucy!) back again soon!

Winston Salem, North Carolina
Reviewed 7 December 2016

Booked at the Holiday Inn for a wedding in November. The hotel has a great location. It's just across the Grand River from downtown. Close enough that you can walk just about anywhere, but on the other side of the river, so you're not paying downtown prices. That said, the room was very dated. The lobby and everything was modern...

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Helpful?
Thank blamertroy
Caitlin P, Front Office Manager at Holiday Inn Grand Rapids Downtown, responded to this review

Thank you for posting about your stay with us! I am glad to hear that you enjoyed your stay and our convenient location - we hope you'll visit us again soon!

Mount Pleasant, Michigan
Reviewed 6 December 2016 via mobile

We had a king suite and it was very relaxing. In room keurig style coffee maker was great. The bed is very comfortable and we (my wife) both had a goods nice sleep. Our remote batteries died for the tv and they came right away and change remotes. The downstairs bar is nice to grab a quick drink before you...

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Helpful?
Thank Cline0351
Caitlin P, Front Office Manager at Holiday Inn Grand Rapids Downtown, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Mount Pleasant, Michigan
Reviewed 3 December 2016 via mobile

Really nice hotel close to downtown G.R. Room we're pretty clean but kinda small, we asked for an update on our rooms and got one room that was a suite and the other a king room which was nice. Staff was friendly and bar area is pretty laid back. Pretty reasonable price for the location.

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Helpful?
Thank Jeff J
Caitlin P, Front Office Manager at Holiday Inn Grand Rapids Downtown, responded to this review

Dear Jeff, Thank you so much for posting! I'm so glad to hear that we were the perfect location for your company Christmas party! We certainly hope to have the opportunity to welcome you back again soon; safe travels!

Amsterdam, The Netherlands
Reviewed 2 December 2016

This hotel was simple, but clean and comfortable. A nice breakfast is included and the location is convenient, close to the highway but also close to downtown Grand Rapids. I'd say a good price-quality deal :)

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Helpful?
Thank Lizzelll
Caitlin P, Front Office Manager at Holiday Inn Grand Rapids Downtown, responded to this review

Thank you so much for posting! I'm so glad to hear that you took advantage of one of the breakfast package options that we offer with our room rates and that you loved our convenient downtown location! We hope to have the opportunity to serve you again very soon!

Reviewed 23 November 2016 via mobile

We loved that this hotel was within walking distance from our planned events. Lots of restaurants to choose from. Very clean and nice downtown area. For the hotel being next to a busy highway noise was not a problem. I have insomnia so I crocheted in the lobby while my boyfriend slept . Front desk person was very nice. We...

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Helpful?
Thank Loribhennigan
Caitlin P, Front Office Manager at Holiday Inn Grand Rapids Downtown, responded to this review

Dear Loribhennigan, Thank you so much for posting about your stay with us! I am so glad to hear that you not only enjoyed our accommodations, but the front desk was able to make you feel welcomed and at home! We hope to have the opportunity to host you again soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
This 175 room full-service Holiday Inn, officially relaunched in December 2009. All guest rooms have 32" HDTVs, easy chair, large work desk. Rates include complimentary on site parking and wireless internet access. ... more   less 

Additional Information about Holiday Inn Grand Rapids Downtown

Address: 310 Pearl St NW, US 131 and Pearl Street, Grand Rapids, MI 49504-5314
Region: United States > Michigan > Kent County > Grand Rapids
Price Range: RM706 - RM1,137 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Grand Rapids Downtown 3*
Number of rooms: 175
Reservation Options:
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Also Known As:
Holiday Inn Grand Rapids Downtown Hotel Grand Rapids
Days Inn Grand Rapids
Grand Rapids Days Inn
Hotel Style:
#3 Green Hotel in Grand Rapids
#16 Family Hotel in Grand Rapids
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Grand Rapids Downtown staff and other travellers.
5 questions
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soo, mi
10 months ago
Clinton, Arkansas
29 days ago
Poole, United Kingdom
3 months ago

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Questions? Get answers from Holiday Inn Grand Rapids Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid freeway noise.”
 of 5 bubbles TomD145, 16 Feb 2017 | Read review
“Room 501 is near the end, close to the stairs, and quite. No view though”
 of 5 bubbles Analyst1953, 31 Jan 2017 | Read review
“The higher floor you get, the better view of the city.”
 of 5 bubbles blamertroy, 7 Dec 2016 | Read review
“Avoid rooms that overlook the highway. Very busy during Art Prize so make reservations early.”
 of 5 bubbles Heretic42, 20 Nov 2016 | Read review
“Lowered number rooms are further from the interstate but not enough to make a huge noise difference.”
 of 5 bubbles charliethepirate, 23 Oct 2016 | Read review
5 of 5