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Holiday Inn Grand Rapids Downtown

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Traveller (25)
Room & Suite (18)
Dining (2)
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Overview
  • Excellent29%
  • Very good43%
  • Average17%
  • Poor7%
  • Terrible4%
Travellers talk about
“ford museum”(27 reviews)
“road noise”(20 reviews)
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
3 Star Hotel
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Additional information
Offers from Holiday Inn Grand Rapids Downtown
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (493)
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Traveller rating
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All reviewsthe pearl street grillford museumroad noisewithin walking distancepublic museumacross the riversmall bathroombars and restaurantslobby barconvenient locationroom was clean and comfortablepool and hot tubchecking invan andel arenadefinitely stay here againparking lotsink
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131 - 135 of 487 reviews
Reviewed 9 February 2016

This hotel is a great business hotel. Good location. Plenty of parking. Easy to get to lots of cool places in Grand Rapids. The hotel was clean. Rooms are nice. Staff friendly. Breakfast in the morning was great. I would definitely stay here again.More

Thank Erin M
Response from Caitlin P, Front Office Manager at Holiday Inn Grand Rapids DowntownResponded 11 February 2016

Dear Erin, Thank you for posting about your stay at the Holiday Inn Grand Rapids Downtown! Delivering excellent service and accommodations to each of our guests is something our staff takes great pride in so I will be sure to pass your comments along. Safe...More

Reviewed 9 February 2016

We stay here frequently while we are in town to watch our son play hockey. It is a great location to walk downtown. Overall the hotel is pretty clean but the rooms could be updated. The bathrooms seem small and old in all of the...More

Thank Toddamy
Response from Caitlin P, Front Office Manager at Holiday Inn Grand Rapids DowntownResponded 11 February 2016

Thank you for posting about your stay at the Holiday Inn Grand Rapids Downtown! We are so happy to hear that you consistently enjoy our accommodations and location! We look forward to seeing you again soon. Safe travels!

Reviewed 17 January 2016

Very well friendly and took there time withnyou to make you feel younger the only guest thereaT at the restaurant was very impressed withnthe staff, and the food. Tasted very fresh and well presented. Would stay there again.More

Thank tweetycoombs1
Response from Caitlin P, Front Office Manager at Holiday Inn Grand Rapids DowntownResponded 21 January 2016

Dear tweetycoombs1, Thank you for posting about your stay with us and your experience at the Pearl Street Grill! We are so glad to hear that you enjoyed your stay (and your meal!). We hope to host you again the next time you visit Grand...More

Reviewed 14 January 2016

I spend about 4 to 6 nights in Hotels every month for the past 25 years, and I have never complained about a room or a mattress. The mattresses in this place, in both my and my associates rooms were old, worn and the interior...More

Thank brad z
Response from Caitlin P, Front Office Manager at Holiday Inn Grand Rapids DowntownResponded 16 January 2016

Dear brad z, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the condition of the mattress in your room. Rest assured that these issues...More

Reviewed 14 January 2016

We stayed at the Holiday Inn for our son's wedding at the Grand Rapids Museum, which was right across the street. We hosted a breakfast buffet the following morning and all I can say is - everything was great! Working with the staff ahead of...More

Thank Marme_13
Response from Caitlin P, Front Office Manager at Holiday Inn Grand Rapids DowntownResponded 16 January 2016

Dear Marme_13, I am so glad to hear that we exceeded your expectations during your stay! I certainly understand how special occasions can be very stressful, so I am so glad that our hotel and team could be one less thing to worry about! We...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Dry Cleaning
Multilingual Staff
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$164 - US$257 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Grand Rapids
#14 Family Hotel in Grand Rapids
Room types
Non-Smoking Rooms
Details
Price range
US$164 - US$257 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Grand Rapids
#14 Family Hotel in Grand Rapids
Room types
Non-Smoking Rooms
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Traveller (25)
Room & Suite (18)
Dining (2)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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shire42
25 July 2017|
AnswerShow all 2 answers
Response from Tom D | Reviewed this property |
About half a mile from downtown, and across the street from the Gerald Ford museum.
0
Votes
Patricia F
3 July 2017|
AnswerShow all 2 answers
Response from Tom D | Reviewed this property |
Call hotel and ask.
0
Votes
Room Tips
"Maybe to ask for a room away from the highway?"
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"We had room 405 and loved it."
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"Can't help, won't be staying at this property again"
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"Corner King Rooms on higher floors."
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