We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Grand Rapids Downtown

486 reviews
Save
Traveller (25)
Room & Suite (18)
Dining (2)
Overview
  • Excellent29%
  • Very good44%
  • Average17%
  • Poor6%
  • Terrible4%
Travellers talk about
“ford museum”(27 reviews)
“road noise”(20 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
3.0 Star Hotel
All hotel details
Offers from Holiday Inn Grand Rapids Downtown
Special Offer: Save on Hotel Packages!
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
12 Mar13 Mar
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$148.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Grand Rapids hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "4724856ea8cb4993a72ff44461255a95", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":90047,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[78846973],"additionalContentIds":[],"pollCount":0,"checkin":{"day":12,"month":3,"year":2018},"checkout":{"day":13,"month":3,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":148,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"4724856ea8cb4993a72ff44461255a95","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":148,"lowestMetaPrice":148,"additionalPartner":false,"highestMetaPriceDisplay":148,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":148,"lowestMetaPrice":148,"highestMetaPriceDisplay":148,"hotelName":"Holiday Inn Grand Rapids Downtown","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjQ3MjQ4NTZlYThjYjQ5OTNhNzJmZjQ0NDYxMjU1YTk1IiwiQUlLIjoiODVlYjhkYzM3NzcxNDc3YWJiNTMxODg5Y2IzYmQyN2UifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "12/03/2018", "checkOut": "13/03/2018", "lowestPrice": "US$148", "hasDates": true, "hacComplete": true, "contentIdMappings": {"78846973":"OrbitzEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (486)Write a Review
There are newer reviews for Holiday Inn Grand Rapids Downtown
See the most recent reviews
Filter reviews
480 results
Traveller rating
141
201
82
33
23
Traveller type
Time of year
LanguageEnglish
More languages
141
201
82
33
23
Show reviews that mention
All reviewsthe pearl street grillford museumroad noisewithin walking distancepublic museumacross the riversmall bathroombars and restaurantslobby barconvenient locationart prizeroom was clean and comfortablepool and hot tubwould definitely stay here againbathroom doorvan andel arenaparking lot
FilterEnglish
Updating list...
141 - 145 of 480 reviews
Reviewed 26 October 2015

This was just what we were looking for...great venue to recharge before hitting the town. Rooms were standard sized, beds comfy, lobby and grounds were immaculate. Staff were accommodating and pleasant. Would stay here again.

Thank FyreStorm
Response from Caitlin P, Front Office Manager at Holiday Inn Grand Rapids DowntownResponded 27 October 2015

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Safe travels!

Reviewed 26 October 2015

If you are going to the Grand Rapids Public Museum, or the Gerald Ford Museum, there is no better location, it is perfect for both. The staff is very friendly and want to make the customers happy. The rooms are comfortable, very clean and the...More

Thank AJLIllinois
Response from Caitlin P, Front Office Manager at Holiday Inn Grand Rapids DowntownResponded 27 October 2015

Thank you for your review of the Holiday Inn Grand Rapids Downtown! I am so glad to hear that you thoroughly enjoyed your stay with us. A quick note: the Gerald R. Ford Presidential Museum is currently closed for renovations until Spring 2016. We can't...More

Reviewed 17 October 2015

Returning six months after my first visit for a business trip this Holiday Inn is consistently hitting the mark. Nice staff,fairly priced, clean rooms, nice pool and bar along with a place to grab a bite to eat.More

Thank Dave S
Response from Caitlin P, Front Office Manager at Holiday Inn Grand Rapids DowntownResponded 24 October 2015

Thank you for posting about your stays at the Holiday Inn Grand Rapids Downtown! I am so glad to hear that you have been able to enjoy many of the amenities that we have to offer. We look forward to seeing you again the next...More

Reviewed 15 October 2015

Nice place that is walking distance to the Ford and Pulbic museums and downtown. We enjoyed the stay but one evening male desk clerk and the morning restaurant hostess could use some customer service training. Not a big deal, but when neither key works after...More

1  Thank Tim W
Response from Caitlin P, Front Office Manager at Holiday Inn Grand Rapids DowntownResponded 24 October 2015

Thank you for your candid review of your stay at the Holiday Inn Grand Rapids Downtown. I am sorry to hear about the service that you received during your stay with us. Rest assured these issues will be looked into. We hope to see you...More

Reviewed 14 October 2015 via mobile

This was our first time staying at the holiday inn downtown Grand Rapids. We have stayed downtown several times before but never at the Holiday Inn. We were surprised at the price for a Tuesday in October, ($265!!) and non refundable. There was an event,...More

Thank Champion2121
Response from Caitlin P, Front Office Manager at Holiday Inn Grand Rapids DowntownResponded 16 October 2015

Thank you for your candid review of the Holiday Inn Grand Rapids Downtown! I am so glad to hear that you enjoyed our convenient downtown location but am so sorry to hear the room itself did not exceed your expectations. Perhaps the next time you...More

View more reviews
PreviousNext
1272829303196
About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Conference Facilities
Banquet Room
Multilingual Staff
Self-Serve Laundry
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$155 - US$276 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Grand Rapids
#14 Family Hotel in Grand Rapids
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$155 - US$276 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Grand Rapids
#14 Family Hotel in Grand Rapids
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (25)
Room & Suite (18)
Dining (2)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
shire42
25 July 2017|
AnswerShow all 2 answers
Response from Tom D | Reviewed this property |
About half a mile from downtown, and across the street from the Gerald Ford museum.
0
Votes
Patricia F
3 July 2017|
AnswerShow all 2 answers
Response from Tom D | Reviewed this property |
Call hotel and ask.
0
Votes
PreviousNext
123
Room Tips
"Can't help, won't be staying at this property again"
Read review
"Corner King Rooms on higher floors."
Read review
"Location is the key, it is located in downtown area, so no major highway noise."
Read review
"I don't believe there's a difference in location - it's right off the expressway and across the..."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing