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Homewood Suites by Hilton Grand Rapids

PricelineUS$144*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$158*
US$144*
Great Deal
US$149*
US$149*
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Homewood Suites by Hilton Grand Rapids
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498 Reviews from our TripAdvisor Community

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Showing 494: English reviews
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Shawnee, United States
Reviewed 3 days ago NEW

I would not recommend this hotel. Observed front desk staff that was essentially trying to avoid contact with guests and stayed behind a closed door. Where do you obtain service when that occurs? Room was not clean. Pillows were very worn as was the bed linens.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank allens481
TMIHospitality1, Manager at Homewood Suites by Hilton Grand Rapids, responded to this review

Dear Allens481, Thank you for taking the time to review the Homewood Suites Grand Rapids. I'm very sorry to hear about the negative experience you had at our hotel. Your comments caught my attention as this is certainly not typical of my staff. I ask that you contact me so that I may get more details from you about what...

HOTEL’S FAVOURITE REVIEW
Reviewed 2 April 2017 via mobile

We visited GR for a birthday weekend with friends. Stayed here because it's a new hotel and was a lot cheaper than Amway (where we usually stay). The rooms are awesome. They have a city feel with exposed brick in some of the rooms. Beds were super comfy. And you get a full kitchen! They have a cute little store...

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Helpful?
Thank Christyn S
About Hotel's Favourite Review
Kansas City, United States
Reviewed 4 days ago NEW

Hotel chose to close the front entrance over a graduation weekend when the hotel was full and paying premium rates. A construction truck was in front of the hotel most of the morning with the "reverse" beeping sound on for several hours. Also, the fold out beds are very uncomfortable.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 513riche
TMIHospitality1, Manager at Homewood Suites by Hilton Grand Rapids, responded to this review

Dear 513riche, Thank you for your review. We are working very hard during our renovation process to keep the work from interfering with our guests. Please accept my sincerest apologies that we fell short. I understand how frustrating the timing of this was. We appreciate your feedback and will use it to improve our future services. I hope that you...

Saginaw, Michigan
Reviewed 1 week ago

close to everything downtown, we walked to the concert, inexpensive parking was just around the corner! dont pay full price for parking. the cafe has great food at reasonable prices if you want to dine casual.

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Helpful?
Thank khaenlein49
Avon Park, United States
Reviewed 1 week ago

Strong smell of food in my room the night of my arrival - I assume one of my neighbors had been cooking. The light above the vanity was water-stained and did not work. No padding on the ironing board. Mold(?) spots at the top corner of shower enclosure. Kids running the hallway unattended at 10pm (I blame parents for this)....

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank jeank768
TMIHospitality1, Manager at Homewood Suites by Hilton Grand Rapids, responded to this review

Dear Jeank768, Thank you for your review of the Homewood Suites Grand Rapids. I'm pleased to hear you found your bed to be nice. However, I apologize for the other issues that kept you from enjoying your stay. Your comments will be passed along to my staff for corrections. Also, please know that our hotel is currently undergoing updates that...

Reviewed 1 week ago

Reserved a handicapped accessible room with roll-in shower. Placed in a different room. No explanation. Called the desk. Did not get an explanation for the slip up. The hotel did give me extra points on my account. What I wanted was a room with a flat floor shower, not points.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank T4973ESjamesb
TMIHospitality1, Manager at Homewood Suites by Hilton Grand Rapids, responded to this review

Dear T4973ESjamesb, Thank you for taking the time to provide feedback for the Homewood Suites Grand Rapids. We are sorry to hear that you did not receive the room you were expecting. Our records indicate that you reserved a two bedroom accessible room, but did not indicate that a roll-in shower was needed. I apologize that the accessible room that...

Hartland, Wisconsin, United States
Reviewed 1 week ago

We stayed two nights. As expected with any Hilton property the room was clean, bed comfortable and the bathroom fully functional and clean. The staff very friendly and helpful. We were there on a weekend. The breakfast bar is well stocked with real scrambled eggs,sausage,and the all the regular breakfast faire. Nice presentation by the servers. The air handling unit...

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Helpful?
Thank Paul R
New Forest, United Kingdom
Reviewed 2 weeks ago

Traveling with two dogs. Location and rooms were excellent. Would recommend to any dog travelers. Room was easily accessible to exits and staff were very friendly. Nice place to walk the dogs and convenient to stores and pet supplies.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Brenda L H
Detroit, Michigan
Reviewed 2 weeks ago

My family and I stayed for a long weekend, as our daughter had a volleyball tournament. From check in to check out our experience was excellent. He room was clean and hotel staff we very helpful and attentive toward our group, to the point that they put many breakfast items out early to accommodate our schedule. The location was great...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Z5249TFanthonym
Holland, Michigan
Reviewed 14 April 2017

This was just a weekend trip with grandkids. Hotel staff was great, hotel was beautiful and clean. Had gluten free options for breakfast. Was a great stay! Close to restaurants, shopping and movie theaters.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank melissabK2929LN

33 photos of this hotel

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Homewood Suites-by Hilton, is an upscale, yet casual, all-suite residential-style hotel that caters to travelers seeking a homelike hotel experience for a few days or more. The extra space and privacy of the suites, the casual atmosphere, and the many homelike amenities and services ensure guests satisfy their individual need for comfort, flexibility and convenience. All at the price of a high-quality, traditional hotel. ... more   less 

Additional Information about Homewood Suites by Hilton Grand Rapids

Address: 3920 Stahl Dr SE, Grand Rapids, MI 49546-6154
Region: United States > Michigan > Kent County > Grand Rapids
Price Range: RM620 - RM1,142 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Grand Rapids 3*
Number of rooms: 78
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, Hilton Hotels Direct, Orbitz, Priceline, Cancelon, TripOnline SA, getaroom.com, HotelQuickly, HotelsClick and HRS so you can book your Homewood Suites by Hilton Grand Rapids reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites By Hilton Grand Rapids Hotel Grand Rapids
Homewood Suites Grand Rapids
Hilton Grand Rapids
Homewood Grand Rapids
Grand Rapids Hilton
Grand Rapids Homewood Suites
Hotel Style:
#3 Family Hotel in Grand Rapids
#6 Romantic Hotel in Grand Rapids
#7 Business Hotel in Grand Rapids
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Grand Rapids staff and other travellers.
4 questions
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Singapore
Hobart, United States
15 days ago
Delavan, WI
8 months ago

See all questions (4)

Questions? Get answers from Homewood Suites by Hilton Grand Rapids staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't accept a room on the 1st floor”
982jw, 13 Feb 2017 | Read review
“3rd floor is top floor and that is generally my preference for quiet.”
ontheroadforgci, 21 Nov 2016 | Read review
“Get an upper floor and make sure you're not next to an elevator.”
dkm57, 8 Sep 2016 | Read review
“Make sure your windows are closed!”
Flavorchick, 1 Sep 2016 | Read review
“I've always found that the higher you go, the less noise you have to contend with.”
pamf373, 26 Aug 2016 | Read review
5 of 5
Priceline
US$144* /night
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HomewoodUS$149
Expedia.comUS$149
TripAdvisorUS$149
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*Disclaimer
Prices are for 1 room, 2 adults
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