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My family stayed for 4 nights over the Thanksgiving weekend. We left early each morning and came back to the hotel late each night. Brandy always helped to meet our late night needs, whether it was water or extra towels or blankets. She did so...More
Response from Kristan D, General Manager at Holiday Inn Express Hotel & Suites Grand Rapids AirportResponded 3 December 2016
Thank you so much for taking the time to review your stay with us. Your recognition is wonderful to hear. We take pride in all of our employees and are delighted to know they haven't let us down. We appreciate your feedback and...More
Stayed here as I prepared for vacation trip via Grand Rapids airport. Staff was helpful and very pleasant; room was clean and well stocked; location was perfect. Took advantage of 'Stay and Park', with convenient shuttle very early in morning. All said -- it was...More
Response from Kristan D, Guest Relations Manager at Holiday Inn Express Hotel & Suites Grand Rapids AirportResponded 27 November 2016
Thank you for taking the time to review your experience with our property. We truly appreciate the feedback and are delighted to have met all of your needs. We look forward to being of service to you again on your next trip out!...More
Was in town for a hockey tournament. Rooms are big and clean. Pool was great for the kids. The breakfast was perfect and had everything a person could want. Would definitely stay again when in town. We were on the third floor but we were...More
Thank Michele M
Response from Kristan D, General Manager at Holiday Inn Express Hotel & Suites Grand Rapids AirportResponded 16 November 2016
Thank you for your wonderful review! I am glad that our rooms worked perfectly for your hockey tournament. We hope to have your teams back for your next tournament.
We had to go to Grand Rapids for a band competition and a baptism the next day. I searched the area close to both and decided to stay here. Free breakfast and indoor pool for the kids sealed it for us. The staff was friendly...More
Thank Shawn M
Response from Kristan D, Guest Relations Manager at Holiday Inn Express Hotel & Suites Grand Rapids AirportResponded 13 November 2016
Dear Shawn M,
Thank you so much for taking the time to review your stay at our property. It is wonderful to hear that our staff service and central location exceeded your expectations. We appreciate the feedback and look forward to serving you again on...More
We stayed for one night and it was a nice stay. When we arrived, they were having issues with their computers but were able to get us in our room quickly. The room was spacious and clean. The staff at the desk was very nice....More
Response from Kristan D, Guest Relations Manager at Holiday Inn Express Hotel & Suites Grand Rapids AirportResponded 7 November 2016
Thank you so much for taking the time to review your stay at our hotel. We are very sorry to hear of the service you encountered during your breakfast time. Proper personnel have been spoken to to ensure this does not happen again....More
US$116 - US$176 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#14 Family Hotel in Grand Rapids
#14 Business Hotel in Grand Rapids
Non-Smoking Rooms ,
Number of rooms
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