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Comfort Inn Airport

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409 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn Airport
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Showing 407: English reviews
Reviewed 31 October 2016

Our stay was comfortable, the rooms decent and what you would expect. We were only there one night, so not much to report, the main reason for the review is the staff, one in particular. Desk staff was helpful and very nice. The woman handling the breakfast, phenomenal! Her name is Marie. While we were there a school soccer team...

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Helpful?
Thank Caprice C
Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Dear Caprice C, Thank you for the 5 Star review! We are thrilled to hear that you enjoyed your stay with us! Marie is a fantastic employee and a huge asset to our hotel. She works very hard and your compliments are greatly appreciated. I will be sure to share them with her and the rest of the staff. Thanks...

Grand Rapids, Michigan
Reviewed 27 October 2016

Great location, & got a 2.2 mile walk block! I stayed here a couple times before this time and it is an easy off and on 96 with no issues! The breakfast has been very good, and the staff are always very pleasant.

Review collected in partnership with this hotel
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1Thank joehB5463LE
Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Thank you for the 5 Star review! We are thrilled to hear that you enjoyed your stay with us. We love our location in Grand Rapids and we strive to deliver excellent service to all of our guests. Your compliments serve as encouragement for all of us here at Comfort Inn. We hope to see you again soon! Kevin C....

Reviewed 22 October 2016 via mobile

Hotel is great but Maria makes you feel like it home ! Very accommodating, very pleasant, her smile makes your day a whole lot brighter, although food is ok she does well with what she has to work with! You should add biscuits and gravy and drop boiled eggs (gross)

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Helpful?
Thank Tim S
Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Dear Tim S, Thank you for taking the time to share your experience with us. We appreciate your business. Feedback from our guests is incredibly valuable to us as we use comments like yours to further improve on the offerings of our hotel. We are happy to hear that you enjoyed your stay! We hope to see you again soon!...

Normal, Illinois
Reviewed 19 October 2016

We enjoyed our two night stay. Comfortable, clean rooms. Great beds, cozy bedding. Quiet, even though the hotel was booked. Loved the daily jokes posted in the elevator, as did many others as we heard the jokes being repeated and retold. Wonderful front desk staff. Good breakfast both mornings. We ready enjoyed the seasonal pumpkin spice waffle batter in addition...

Review collected in partnership with this hotel
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Thank Tammy H
Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Dear Tammy H, Thank you for sharing your 5 Star review! We are thrilled that you enjoyed your time here! We love hearing back from our guests and your compliments mean a great deal to our entire staff here at Comfort Inn. Thank you for staying! We hope to see you again in the future! Kevin C. General Manager

Shepherdsville, Kentucky, United States
Reviewed 16 October 2016

We came to Grand Rapids to visit the Gerald R Ford Presidential Museum. This was a wonderful place to stay. The staff were very welcoming when checking in. The room was very clean and quiet. In the morning, a breakfast is included and provided. It was very good. All the staff that we encountered were friendly and smiling. They went...

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Helpful?
Thank John L
Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Dear John L, Thank you so much for the 5 Star review! We are thrilled to hear that you enjoyed your time here during your visit to Grand Rapids. We strive to make all of our guests feel welcome during their stay. Your compliments mean a great deal to us and encourage us to strive for excellence in customer service....

Chicago, Illinois
Reviewed 13 October 2016 via mobile

It seems like most of the clean hotels in Grand Rapids are expensive. I am glad I didn't have to pay around $144/night thanks to Hotwire. I believe the hotel gives the rooms with issues to Hotwire reservations because of something the front desk clerk said. I got a second floor room right by the stairs where the toilet ran...

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Helpful?
Thank angeln222
Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Dear angeln222, Thank you for taking the time to share your experience with us. I apologize for any inconveniences you experienced in your room regarding your toilet. Your feedback is greatly appreciated so that we can utilize it to improve upon our services offered to our guests in the future. We hope to see you again soon! Kevin C. General...

Reviewed 6 October 2016 via mobile

My freshman daughter at Calvin College needed to spend some quality time with her mom. I called up the Comfort Inn Airport and was able to get in last minute. Although my bathroom wasn't the best, my room was comfortable. My daughter came and stayed with me and we enjoyed the kindness of staff members like Harrison at the front...

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Helpful?
Thank Nikki L
Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Thank you for taking the time to share your experience with us. We truly appreciate your compliments and kind words regarding your stay. We strive to deliver an experience that all of our guests will enjoy. On behalf of Harrison, Marie, and the rest of the staff, thank you for staying with us and we hope to see you again...

Elmhurst, IL, United States
Reviewed 29 September 2016

We were in Grand Rapids for ArtPrize. This facility is clean and well-maintained with a couple of minor exceptions. The toilet seat in our bathroom was very loose, and the elevator was the world's slowest. Since our room was on the third floor, each trip to the lobby was an exercise in patience. On the positive side, the desk staff...

Review collected in partnership with this hotel
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Thank Robert R
Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Dear Robert R, Thank you for taking the time to share your review with us. We are thrilled that you enjoyed your stay. I apologize for any inconvenience our elevator may have caused. We are currently in the planning stages of doing some upgrades with our elevator and are very excited for these changes to happen. Thanks for your patience,...

michigan
Reviewed 20 September 2016 via mobile

Hubby and I stayed here on our way to South Haven, arriving around 9pm. Guy at front desk, African American was very friendly and helpful. Room was very clean, large, separate area to put make up on, etc. Coffee in room and fridge. Simple amenities but for the price, can't expect high end. We have had much luck at Comfort...

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1Thank dolittledigger
Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Dear dolittledigger, Thank you for taking the time to share your experience with us. We are thrilled that you enjoyed your time here and appreciate your business. I apologize for the inconveniences you experienced while in the room. Your comments have been shared with our team so we can address any issues right away. Thanks again for staying, and we...

Reviewed 3 September 2016

The front desk staff was very friendly and helpful, breakfast was good and the rooms were clean. Marie did a great job with breakfast- they all work very hard. Good basic hotel for a night or two. Thank you.

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Helpful?
Thank Jeannine J
Hotelmanagergr, General Manager at Comfort Inn Airport, responded to this review

Dear Jeannine J, Thank you for taking the time to share your experience with us! We are thrilled that you chose our hotel for your stay and that you enjoyed your time here. Marie is a fantastic asset to our hotel and I will be sure to pass along your compliments. On behalf of Marie, and all of us, thanks...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
Official Description (provided by the hotel)
Friendly smiling faces, impeccably clean rooms, and a full hot breakfast await you at Grand Rapids Comfort Inn Airport Hotel. ... more   less 

Additional Information about Comfort Inn Airport

Address: 4155 28th St SE, Grand Rapids, MI 49512-1903
Region: United States > Michigan > Kent County > Grand Rapids
Price Range: RM411 - RM623 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Airport 2.5*
Number of rooms: 107
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Also Known As:
Comfort Inn Airport Hotel Grand Rapids
Comfort Inn Grand Rapids
Grand Rapids Comfort Inn
Hotel Style:
#4 Family Hotel in Grand Rapids
#4 Best Value Hotel in Grand Rapids
#11 Business Hotel in Grand Rapids
#11 Romantic Hotel in Grand Rapids
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Airport staff and other travellers.
7 questions
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Clinton Township, Michigan
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Questions? Get answers from Comfort Inn Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if you have alot of bags ask for a ground floor”
 of 5 bubbles brybs03, 26 Mar 2017 | Read review
“Away from 28th St and the elevator”
 of 5 bubbles lynnsQ7770HG, 18 Mar 2017 | Read review
“We stayed on the first floor. Quiet and convenient.”
 of 5 bubbles 791kayl, 13 Mar 2017 | Read review
“Great staff”
 of 5 bubbles jasonmorgan71, 7 Mar 2017 | Read review
“Our rooms were clean, comfortable and attractively furnished.”
 of 5 bubbles stephensX3158UZ, 17 Dec 2016 | Read review
5 of 5