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Comfort Suites

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84 Reviews from our TripAdvisor Community

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Showing 84: English reviews
Reviewed 3 weeks ago via mobile

This is by far the best place to stay in grand rapids. The rooms are nice & clean, the bed is comfortable and the whole area is quiet. Thank u to Katrina F. for making my stay perfect. I will always stay at this hotel when coming to town.

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Helpful?
Thank Angel S
Portage, Indiana
Reviewed 4 weeks ago

Very clean and well kept rooms, also amazing service from everyone including Katrina who was very helpful and extremely courteous. Any time i stay in Grandville again i will be choosing this hotel. outstanding location as well with a Walmart right next door.

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Thank James G
Rochester Hills, Michigan
Reviewed 27 October 2016

Six friends stayed for three nights in three rooms at this hotel. Carol, the manager, was very friendly and helpful to our group. She arranged for a van to pick us up to go to ArtPrize in downtown Grand Rapids and gave us suggestions for places to eat. The refrigerator in my room was noisy during the night so it...

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Thank Carol M
Brooklyn
Reviewed 2 October 2016

Good location for restaurants and Rivertown mall but pretty average hotel. The breakfast was good but they should have more than one waffle maker. The T.V. reception is poor on many stations and I don't understand why this is a problem as it has been mentioned in previous comments and still not corrected.

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Helpful?
Thank Bill H
Carole K, General Manager at Comfort Suites, responded to this review

Dear Bill Thank you for your comments regarding your recent stay. You mentioned the poor reception on the TV and state that it has been mentioned in previous comments. The only way we could correct the problem would be to replace all of the LG televisions which seem to have a problem of sorts. The lower channels seem to be...

Wilkesboro, North Carolina
Reviewed 19 September 2016 via mobile

This place is very nice it had all the things you expect in a motel including a kitchenette it was a little bit pricey for the weekend but I think that's because it was parents week or something I definitely recommend this place

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Helpful?
Thank Mitch D
Carole K, General Manager at Comfort Suites, responded to this review

Dear Mitch Thank you for commenting on your recent stay at the Comfort Suites. We're glad you enjoyed yourself and you're right. It was Grand Valley Family Weekend and due to supply and demand things do get a little pricey. Sorry about that but I'm glad you would recommend us to your friends and acquaintances and we hope to see...

Bridgman, Michigan
Reviewed 14 September 2016

Enjoyed the hotel and room. The room was clean and comfortable. The bed was slightly stiff but very nice and relaxing. Nicely located in a quiet area although there is a Walmart within easy walking distance. The front desk reception was excellent. Would stay here again.

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Helpful?
Thank MLB1221
Carole K, General Manager at Comfort Suites, responded to this review

MLB Thanks for your comments. We do hope you will stay with us in the future. The nicest thing is that we have never had any problems with having Walmart as our neighbor. In fact, most people find it quite handy especially when they run out of something and they don't want to drive miles to find it at a...

Lakemoor, Il
Reviewed 6 September 2016

Good morning, The front desk (Katrina & GM Carol) could not have been nicer - especially when we were the cause of another guests noise concerns. Katrina was very kind to both sides after our room was invaded by a few toddlers @ 7pm lasting twenty minutes. She let us know of the disturbance in the nicest way and after...

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Helpful?
Thank Jason E
Carole K, General Manager at Comfort Suites, responded to this review

Good evening Jason Thank you so much for your kind words and believe me, I know what it is like to be invaded by the "little people". Normally at 7 pm we don't put to much concern to noise as it is still within the "noise" guidelines but I'm glad to hear that it was handled in a way that...

Reviewed 3 September 2016 via mobile

I never stayed comfort suites before like this. This is really beautiful property well kept and well maintained. Location is excellent. Close to River Town Shopping Mall and all kind of restaurant. Walmart in the parking lot is being more convenient.

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Helpful?
Thank Suresh P
Carole K, General Manager at Comfort Suites, responded to this review

Suresh Thank you for your wonderful review of our property. We really appreciate what you said so that everyone can read it and then maybe next time they are in the area, they too will stay with us. Thanks again. Sincerely Carole Krzeminski General Manager

Harbor Springs, Michigan
Reviewed 1 September 2016

Stayed here last year and returned as we remembered it to be of good quality! Clean and comfortable as well as roomy! Brittney at the front desk is delightful, knowledgeable about all aspects of the property and surrounding area. Struggling thru her shift with a sinus condition, she kept her kindness, cheerfulness and attention to detail, going above and beyond!

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Thank Walleen B
Carole K, General Manager at Comfort Suites, responded to this review

I would agree with you.....Brittney is a real trooper. She used to work here full time and then found another job that put her off during the summer. She was willing to help me out during that time and we are going to miss her smiling face and every other aspect about her once she returns to her school job....

Reviewed 31 August 2016

the lady at the front desk Brittany was very nice made you feel like you were at home. The breakfast was out earlier for the works that stay there. Awesome pool and hot tub but the front desk workers make the visit worth every penny

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Thank Dan D
Carole K, General Manager at Comfort Suites, responded to this review

Thank you also for your comments regarding Brittney and yes we are going to miss her at the hotel. She really is an asset and we will hope that when school is not in session she can be her with her pleasant smile and personality. Thanks again, Sincerely Carole Krzeminski General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
  • Meeting Rooms

Additional Information about Comfort Suites

Address: 4520 Kenowa Ave SW, Grandville, MI 49418-9523
Region: United States > Michigan > Ottawa County > Grandville
Price Range: RM514 - RM665 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Suites 2*
Number of rooms: 66
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Also Known As:
Comfort Hotel Grandville
Comfort Suites Grandville
Grandville Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites staff and other travellers.
2 questions
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Davenport, Iowa
over a year ago
New York City, New York
8 months ago

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Questions? Get answers from Comfort Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“i like the first floor which is closer to all the services they offer”
 of 5 bubbles V6068MMjamesg, 8 Nov 2016 | Read review
“excellent Italian restaurants nearby...”
 of 5 bubbles JasonE378, 6 Sep 2016 | Read review
“This hotel only has 3 floors, so all is good.”
 of 5 bubbles CindyH870, 19 Aug 2015 | Read review
“All are good and very large in size”
 of 5 bubbles Shoo4boys, 13 Jul 2015 | Read review
“Maybe try to get a room near the lobby so that the free wifi will actually work”
 of 5 bubbles FitzFamilyTravels, 3 Mar 2015 | Read review
5 of 5
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