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Hampton Inn Jackson

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Hampton Inn Jackson
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313 Reviews from our TripAdvisor Community

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Showing 311: English reviews
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Columbus, Ohio
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

We had to stay here with little notice due to a family funeral. We had a great experience during what was personally a difficult time. We arrived very late, and the person on staff at night was Ryan. He was so very helpful - he helped us get the roll-away bed situated in the room and made sure we comfortable....

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Helpful?
Thank mlrmfw99
About Hotel's Favourite Review
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Dear mlrmfw99, Thank you for the wonderful review! I will be sure to share your great compliments with our staff. They will love to hear all of your positive feedback. As General Manager, I feel extremely lucky to have such genuinely friendly and kind people on our team. We look forward to having you as our guest in the future....

Reviewed 2 weeks ago

The only issue I really had with the hotel was the overall value for what you received. The price was a bit more than I wanted to pay. The breakfast was ok but they didn't have a ton of room. Maybe the extra money was for the pool, which I didn't use.

Review collected in partnership with Hampton
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Thank SMBDPT
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Dear SMBDPT, Thank you for your review. We are glad that you had a solid hotel stay with us. We hope you visit again and have a chance to enjoy our pool this time. Best Regards, Kirsten Logan General Manager

Jackson, Michigan
Reviewed 3 weeks ago

I would stay away from this Hotel until they deal with the bug problem, by the third night stay I have killed 15 so far... !! After talking to the manager on duty they tell me that they are arguing with senior management to get the funding to deal with the issue.... maybe a lack of new bookings will wake...

Review collected in partnership with Hampton
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Helpful?
Thank dimitrosk2017
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Dear dmitrosk2017, Thank you so much for your feedback. We appreciate your business. I apologize if we miscommunicated our current actions to resolve the issue that you mentioned. Funding for the problem is not the issue, but working with professional companies to provide us with a permanent solution. We feel very confident that we have a solution to the issue....

Hillsdale, Michigan
Reviewed 3 weeks ago

Love this hotel. Only one that allows dogs without a size or weight restriction. Been going to this hotel for 3 years! The one maid on the floor we have been on each year loves dogs and will stop in to clean if you are ok with it even with your dog in the room. We have a large black...

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Helpful?
Thank Dawn C
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Dear Dawn C, Thank you for taking the time to post such a wonderful review about our hotel and staff! It is our pleasure to have your family as our guests, even your furry family member. We look forward to your the next time you visit us. Best Regards, Kirsten Logan General Manager

Clarkston, United States
Reviewed 4 weeks ago

I had reservations for three rooms. We checked in quite late (after 10) and everything moved along without a hitch. Check in friendly and helpful, room nice, bed comfortable, breakfast better than expected. I would recommend.

Review collected in partnership with Hampton
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Helpful?
Thank B4368YUmichaelm
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Dear B4368YUmichaelm, We appreciate your review and are delighted to hear that you had a pleasant stay! With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service so we thank you for sharing. We hope you visit us again soon!...

Saginaw, Michigan
Reviewed 15 February 2017

At midnight we were moved. It was a huge inconvenience and for the price paid it was much more than a hassle. The people on the business trip had struggled with addiction in the past. The apology given by the night staff and then the next day by the assistant manager hardly seemed appropriate considering the hassle we went through...

Review collected in partnership with Hampton
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Helpful?
Thank ryantO1698OS
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Dear RyanO1698OS. Thank you for sharing your experience. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the marijuana smell and the inconvenience of relocation. We have shared your feedback with the appropriate hotel teams to ensure that...

Grand Rapids, Michigan
Reviewed 15 February 2017

The gentleman who was checking out refuses to give us extra time for checkout even though the parking lot was empty and not a soul in sight. He was rude and unwilling to please a customer. Other than that, decent place. Nice staff.

Review collected in partnership with Hampton
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Helpful?
Thank Christine B
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Dear Christine B, We appreciate you staying with us and sharing your experience. On behalf of my entire team, I apologize for falling short of your expectations. I assure you this was never our goal and we look forward to using your feedback as a training tool for future guest interactions. Thank you again and safe travels! Best Regards, Kirsten...

Blue Ash, Ohio, United States
Reviewed 14 February 2017

We stay at this Hampton every time we visit my Aunt.. The staff is always very friendly and helpful.. This trip I was celebrated my 66th birthday and Sharon and other staff members sang happy birthday to me.. They just go that extra mile..Thanks.

Review collected in partnership with Hampton
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Helpful?
Thank John H
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Dear John H, I hope you had a wonderful birthday. We appreciate you taking the time to post such a wonderful review of our hotel and staff! As General Manager, I feel very lucky to have such wonderful people on my team. I will share your compliments of Sharon and the team with them. We look forward to seeing you...

Lake Orion, United States
Reviewed 13 February 2017

Tucked away along US 127 is the Hampton and is just a short drive from some of the best BBQ around. It is very quiet and you do not even know there is an expressway so close. Great location and access to I94.

Review collected in partnership with Hampton
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Helpful?
Thank Hugh R
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Dear Hugh R, Thank you for taking the time to post a review of your recent stay at the Hampton Inn. We are happy to hear that you found our location to be both quiet and convenient. We would love for you to stay with us the next time you work in Jackson. Best Regards, Kirsten Logan General Manager

Louisville, KY, United States
Reviewed 30 January 2017

I always have a good experience at a Hampton Inn. I stay at them whenever I have to travel for work and always get a good value for my money. Great breakfast, free internet, good service and many locations close to my work sites. Thank you!

Review collected in partnership with Hampton
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Helpful?
Thank B6592LQmelissah
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Dear B6592LQmelissah, Thank you for your wonderful review! We are excited to hear that you had a great stay during your most recent visit. We look forward to seeing you again the next time you travel to Jackson for work. Best regards, Kirsten Logan General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Laundry Service
Official Description (provided by the hotel)
Perhaps you've come to the area around our hotel in Jackson for our Hot Air Jubilee or Civil War Muster. Maybe you've come to catch a world-class production at the Michigan Shakespeare Festival or come to play a spot of golf. Whatever has brought you to our city, we invite you to stay with us at our warm and welcoming Hampton Inn Jackson hotel. Feel at home in a warm and inviting guest room with a thoughtful range of amenities such as free high-speed internet. When you're ready for some rest, settle in for the night in our comfiest amenity yet, our clean and fresh Hampton bed (R). Wake up refreshed and start your day right with Hampton's free hot breakfast. ... more   less 

Additional Information about Hampton Inn Jackson

Address: 2225 Shirley Drive, Jackson, MI 49201
Region: United States > Michigan > Jackson
Price Range: RM492 - RM974 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Jackson 2.5*
Number of rooms: 63
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Also Known As:
Hampton Inn Jackson Hotel Jackson
Jackson Hampton Inn
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Questions & Answers

Questions? Get answers from Hampton Inn Jackson staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“TOP floor is necessity!”
 of 5 bubbles Greeneyedgirl373, 22 Jan 2017 | Read review
“Family spot during ftball season; halls overrun w/kids.Never again a pool wing rm; nonstop screaming&slamming doors.”
 of 5 bubbles MartieS347, 12 Oct 2016 | Read review
“We had a pet-friendly room so those are on the first floor, but we didn't hear a lot of noise.”
 of 5 bubbles JenniferJuly, 3 Feb 2016 | Read review
“3rd floor overlooking the wooded area is nice”
 of 5 bubbles LovelyKarma, 15 Dec 2015 | Read review
“Our room was only the first floor, very quiet, I don't think you could go wrong with any room.”
 of 5 bubbles kathleenp107, 18 Jul 2015 | Read review
5 of 5