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Hampton Inn Jackson

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Hampton Inn Jackson
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308 Reviews from our TripAdvisor Community

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Showing 306: English reviews
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Saginaw, Michigan
Reviewed 1 week ago

At midnight we were moved. It was a huge inconvenience and for the price paid it was much more than a hassle. The people on the business trip had struggled with addiction in the past. The apology given by the night staff and then the next day by the assistant manager hardly seemed appropriate considering the hassle we went through...

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Helpful?
Thank ryantO1698OS
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Dear RyanO1698OS. Thank you for sharing your experience. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the marijuana smell and the inconvenience of relocation. We have shared your feedback with the appropriate hotel teams to ensure that...

Blue Ash, Ohio, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

We stay at this Hampton every time we visit my Aunt.. The staff is always very friendly and helpful.. This trip I was celebrated my 66th birthday and Sharon and other staff members sang happy birthday to me.. They just go that extra mile..Thanks.

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Helpful?
Thank John H
About Hotel's Favourite Review
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Dear John H, I hope you had a wonderful birthday. We appreciate you taking the time to post such a wonderful review of our hotel and staff! As General Manager, I feel very lucky to have such wonderful people on my team. I will share your compliments of Sharon and the team with them. We look forward to seeing you...

Grand Rapids, Michigan
Reviewed 1 week ago

The gentleman who was checking out refuses to give us extra time for checkout even though the parking lot was empty and not a soul in sight. He was rude and unwilling to please a customer. Other than that, decent place. Nice staff.

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Helpful?
Thank Christine B
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Dear Christine B, We appreciate you staying with us and sharing your experience. On behalf of my entire team, I apologize for falling short of your expectations. I assure you this was never our goal and we look forward to using your feedback as a training tool for future guest interactions. Thank you again and safe travels! Best Regards, Kirsten...

Lake Orion, United States
Reviewed 1 week ago

Tucked away along US 127 is the Hampton and is just a short drive from some of the best BBQ around. It is very quiet and you do not even know there is an expressway so close. Great location and access to I94.

Review collected in partnership with Hampton
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Helpful?
Thank Hugh R
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Dear Hugh R, Thank you for taking the time to post a review of your recent stay at the Hampton Inn. We are happy to hear that you found our location to be both quiet and convenient. We would love for you to stay with us the next time you work in Jackson. Best Regards, Kirsten Logan General Manager

Louisville, KY, United States
Reviewed 3 weeks ago

I always have a good experience at a Hampton Inn. I stay at them whenever I have to travel for work and always get a good value for my money. Great breakfast, free internet, good service and many locations close to my work sites. Thank you!

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Helpful?
Thank B6592LQmelissah
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Dear B6592LQmelissah, Thank you for your wonderful review! We are excited to hear that you had a great stay during your most recent visit. We look forward to seeing you again the next time you travel to Jackson for work. Best regards, Kirsten Logan General Manager

Seattle, Washington
Reviewed 4 weeks ago

Hotel is tired, needs updating throughout, stink bug infestation. I would not go back. There is a Marriott close by I will stay at upon my return. Needs attention by Hilton management for updates. Abandoned building in distant parking lot close to the premises has been there for several years and very unappealing.

Review collected in partnership with Hampton
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Helpful?
Thank jilla294
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Dear Jilla294, As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for stink bugs. It is an issue that all of the hotels in our area are currently experiencing and trying to control. We are working with local contractors...

Chicago, Illinois
Reviewed 4 weeks ago

Visiting family in the area and didn't want to stay at the Holiday Inn again as it was priced well above $120 (and it's NOT worth that). Since Jackson has only one 3 star hotel (that Holiday Inn) and several 2.5 stars, all with decent ratings here on TA, I decided to bid on Priceline and ended up doing an...

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Helpful?
Thank Greeneyedgirl373
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Dear Greeneyedgirl373, I appreciate you taking the time to write such a detailed review of your recent visit to our Hampton Inn Jackson. It has given us a very good picture of your experience. I will share your compliments of our staff with the team. As General Manager, I feel very lucky to have such genuine and wonderful people on...

Cuyahoga Falls, Ohio
Reviewed 5 weeks ago

This hotel was very clean and the staff were very friendly the breakfast as always was very good and also recieved a call on room phone from the general mgr. thanking me for staying with them and for being a silver member which was very nice.

Review collected in partnership with Hampton
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Helpful?
Thank geneboca
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Dear Geneboca, Thank you for your wonderful review! We appreciate your loyalty as one of our elite silver members. We hope you will continue to stay with us whenever your business brings you back to Jackson. Best Regards, Kirsten Logan General Manager

Westland, Michigan
Reviewed 9 January 2017

Some of the best sleep I've ever had. Beds was nice & soft. Pillows was great. Cleaness of the room was awesome. Other then the bugs I didn't have no problems. I Would come back & stay. Also, hopefully I woke up in a enough time to eat breakfast.

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Helpful?
Thank LaMicaRichardson
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Dear LaMicaRichardson, Thank you for taking the time to post a review of your recent stay at the Hampton Inn Jackson. We are delighted to hear that you got a great sleep! We apologize for the stink bugs. Stink bug "season" in our area lasted longer than expected due to the unseasonably warm temperatures, but we have been working hard...

Jackson m
Reviewed 8 January 2017

Room smelled like dog and when I laid on top bed I was covered in dog hair which told me they do not change comforters between guests which is gross. The staff were very nice and quickly got me another room but if hotels are going to be "pet friendly" they should isolate only a few rooms that can have...

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Helpful?
Thank brandys337
JacksonHamptonInn, General Manager at Hampton Inn Jackson, responded to this review

Dear Brandys337, Thank you for your sharing your recent experience at the Hampton Inn Jackson. Cleanliness of our rooms is very important to us. I have shared your feedback with the hotel team to see how we can improve our service. It is our policy for pets to remain on the first floor and are not to be assigned to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Laundry Service
Official Description (provided by the hotel)
Perhaps you've come to the area around our hotel in Jackson for our Hot Air Jubilee or Civil War Muster. Maybe you've come to catch a world-class production at the Michigan Shakespeare Festival or come to play a spot of golf. Whatever has brought you to our city, we invite you to stay with us at our warm and welcoming Hampton Inn Jackson hotel. Feel at home in a warm and inviting guest room with a thoughtful range of amenities such as free high-speed internet. When you're ready for some rest, settle in for the night in our comfiest amenity yet, our clean and fresh Hampton bed (R). Wake up refreshed and start your day right with Hampton's free hot breakfast. ... more   less 

Additional Information about Hampton Inn Jackson

Address: 2225 Shirley Drive, Jackson, MI 49201
Region: United States > Michigan > Jackson
Price Range: RM437 - RM923 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Jackson 2.5*
Number of rooms: 63
Reservation Options:
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Also Known As:
Hampton Inn Jackson Hotel Jackson
Jackson Hampton Inn
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Questions & Answers

Questions? Get answers from Hampton Inn Jackson staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“TOP floor is necessity!”
 of 5 bubbles Greeneyedgirl373, 22 Jan 2017 | Read review
“Family spot during ftball season; halls overrun w/kids.Never again a pool wing rm; nonstop screaming&slamming doors.”
 of 5 bubbles MartieS347, 12 Oct 2016 | Read review
“We had a pet-friendly room so those are on the first floor, but we didn't hear a lot of noise.”
 of 5 bubbles JenniferJuly, 3 Feb 2016 | Read review
“3rd floor overlooking the wooded area is nice”
 of 5 bubbles LovelyKarma, 15 Dec 2015 | Read review
“Our room was only the first floor, very quiet, I don't think you could go wrong with any room.”
 of 5 bubbles kathleenp107, 18 Jul 2015 | Read review
5 of 5