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Fairfield Inn & Suites Jackson

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Fairfield Inn & Suites Jackson
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97 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn & Suites Jackson
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Showing 97: English reviews
Garden City, Michigan
Reviewed 24 August 2015

I came to Jackson for a wedding. I called two days before to ask if I could have an early check in since my event was at the check in time and my guest was arriving around that time. The woman said no problem and that I could check in about 1. I arrived at the hotel at 1 and...

1Thank west_suburbia
TMIHospitality, Manager at Fairfield Inn & Suites Jackson, responded to this review

Dear West_suburbia, Thank you for reviewing your stay at the Fairfield Inn & Suites Jackson. Please accept my apologies for the issues you had with check in and the incidentals authorization. I have shared your comments with my team to ensure this was an isolated incident that will be corrected moving forward. I hope that if you find yourself back...

Tampa, Florida
Reviewed 22 August 2015

Recently stayed at this property for business and it was definitely conveniently located. Close to the expressway and several restaurant options. Staff was very friendly and provided very good customer service. Room was fine except for being on the 2nd floor. Heard doors slamming and people above me all night. Recommendation would be to stay on the 3rd floor to...

1Thank Andy D
Reviewed 11 August 2015

Very friendly staff. Rita and the manager assisted me with a problem that I had while booking a room for my son who is in the military. They were very helpful and went out of their way to assist me. The room was clean and the beds were comfortable. Will definately book again. You get what you pay for!!

1Thank insanebrunette
Barrie, Canada
Reviewed 27 July 2015

stayed one night - staff was friendly, pool was clean but room was stinky. carpet under air conditioner was soaking wet and room smelt musty. Breakfast was very good (lots of selection). I'll give them a pass on the carpet as air conditioner was working overtime due to heat outside but not sure how cleaning staff didn't notice it....

1Thank Christine P
TMIHospitality, Manager at Fairfield Inn & Suites Jackson, responded to this review

Dear Christine P, Thank you for reviewing the Fairfield Inn & Suites Jackson. I'm very pleased to hear you found our staff to be friendly, pool clean and our complimentary breakfast offered a wide selection. I do apologize about the wet carpet under your A/C. I will be sure to discuss this with my staff to ensure that it was...

Reviewed 21 July 2015 via mobile

We stayed one night only and it was one of the better hotel nights in a busy week here. Nice staff and clean, good rooms. We were happy and would go back anytime! Go for dinner at the Market place restaurant, a true gem in the area and nice outside deck dining!

1Thank EMBE762
Tenafly, New Jersey, USA
Reviewed 16 July 2015 via mobile

Nice hotel stay, friendly staff. Eat at Grand River Brewery for dinner or lunch. Locals seem to like it too. Had rainbow trout and great spinach salad. Yummy cobbler with local peaches and blueberries & homemade ice cream. Good selection of wines and beer. Can eat outside if weather is nice. Skip the hotel's recommendation of Steaks Eatery if you...

Thank lpaustian
Woodstock, Illinois
Reviewed 11 July 2015

Recently, I traveled to Jackson to attend a conference for educators. I had hoped to stay at the same hotel I stayed at last year for the same conference, but they were booked. I am so thankful for that!! I made my reservation at the Fairfield and am so happy I did! It was simply fabulous! The front desk staff...

1Thank MotherDaughterDuoFun
Washington, D.C.
Reviewed 9 July 2015

We recently stayed at the Fairfield Inn Jackson over the 4th of July weekend while in the area for a family reunion. We typically stay at Marriott properties, and this hotel continues the strong Marriott name. We had two rooms with 2 queen beds in each, and the layout was pretty standard for a hotel room, but the cleanliness and...

1Thank NateS-DC
Chesterfield, Michigan
Reviewed 7 July 2015

We only stayed one night in a King+ type room. The bed was comfortable, the décor was fresh and up-to-date, plenty of towels, 2 large televisions and it was spotlessly clean. Okay, the bathroom was a bit small and I wish the elevator wasn't directly across from the pool (my husband and I both slipped on the water on the...

Thank Michele S
Grand Rapids, Michigan
Reviewed 30 June 2015

Nice hotel with friendly staff. Very clean rooms. The only thing I would change would be the size of the bathroom. It was a bit small for more than one person to get ready in. Great breakfast! Enjoyed the pool, it was the perfect size. Hotel was close to everything we needed. Would stay here again.

1Thank TheBaumFam

24 photos of this hotel

Management photos: Courtesy of the property manager

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Pool/Beach Area (2)
Dining (2)
Business Centre/Function Rooms (2)
Room/Suite (10)
Hotel & Grounds (4)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Located only 7 minutes from Jackson County Airport, our hotel is a convenient stay for both business and leisure travelers in the Jackson, MI area. We are surrounded by a variety of restaurants, attractions, and things to do in Jackson, MI. Nascar fans will find out hotel is a 20 minute drive from Michigan International Speedway. Near local shopping at the Westwood Mall and outdoor adventures such as Cascade Falls, there is never a shortage of activities for visitors to Jackson, MI. Our Marriott hotel strives to provide guests with everything they need to make their stay as comfortable as possible. We provide free WiFi, access to our on-site fitness center, a business center, pool & hot tub. Each morning guests are greeted with a complimentary breakfast featuring hot and healthy options to start your day off right. Marriott Rewards members will earn points while staying at our Jackson, MI hotel. ... more   less 

Additional Information about Fairfield Inn & Suites Jackson

Address: 2395 Shirley Drive, Jackson, MI 49202
Region: United States > Michigan > Jackson
Price Range: RM496 - RM877 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Jackson 2.5*
Number of rooms: 57
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Also Known As:
Fairfield Inn Jackson Hotel Jackson
Fairfield Jackson
Jackson Fairfield Inn
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Jackson staff and other travellers.
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Questions? Get answers from Fairfield Inn & Suites Jackson staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor in a corner my have less noise?”
 of 5 bubbles CampyHapper, 29 May 2016 | Read review
“first floor rooms offer very easy access”
 of 5 bubbles scotd258, 21 Apr 2016 | Read review
“Just tell them what you need; they will supply.”
 of 5 bubbles 24margarete, 18 Nov 2015 | Read review
“Stay somewhere else”
 of 5 bubbles west_suburbia, 23 Aug 2015 | Read review
“Stay on the top floor away from the elevator”
 of 5 bubbles 582andyd, 22 Aug 2015 | Read review
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