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BEST WESTERN PLUS Kalamazoo Suites

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280 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Kalamazoo Suites
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Showing 279: English reviews
Reviewed 27 July 2016

Property is nearly new or newly remodelled. Excellent location. Room for the price is great. In fact with a decent staff this could be an excellent hotel. While eating breakfast close to 9 the staff literally took food away as we were reaching for it. On checkout the staff was no where to be found and we had to wait...

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Helpful?
Thank tedb94
Sussex, WI, United States
Reviewed 25 July 2016

We stayed here during the summer of 2015, and the hotel needed some TLC. Since then, it has been nicely renovated. Very convenient to Western Michigan University in a quiet location. All staff members were pleasant and helpful. Convenient to highway without road noise.

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Helpful?
Thank John T
Hotelmanagergr, Manager at BEST WESTERN PLUS Kalamazoo Suites, responded to this review

Thank you for choosing to stay with us during the music seminar at Western Michigan. We are pleased to find that you found the room nicely removed and the team members pleasant and helpful. We look forward to seeing you next year and thank you again for your business. Duane Zuber Best Western PLUS Kalamazoo

Reviewed 24 July 2016 via mobile

We had a good stay here. The room was modern and clean. The bed comfortable. The staff were friendly. The breakfast was nice. The pool was clean. I didn't have any complaints. The location, just off the highway, is good if you're passing through kalamazoo.

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Helpful?
Thank Steve Y
Hotelmanagergr, Manager at BEST WESTERN PLUS Kalamazoo Suites, responded to this review

Thank you for your online review and choosing to stay with us at the Best Western Plus Kalamazoo. Thank you for letting us know that you enjoyed the breakfast and found the staff friendly. We hope to see you again the next time your travels bring you to Kalamazoo Duane Zuber Best Western PLUS Kalamazoo

Toronto, Canada
Reviewed 12 July 2016

This was one of the best hotels and also the room we stayed so far in other BW and other Brand Hotels. The location of this hotel is also very convenient close to the Highway & not far away from amenities.

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Helpful?
Thank 1sudhira
Hotelmanagergr, Manager at BEST WESTERN PLUS Kalamazoo Suites, responded to this review

Thank you for the online review and kind words about the hotel being one of the best Best Westerns that you have traveled to. We agree with you that the hotel has a wonderful location close to Western Michigan and numerous attractions. We hope to see you again the next time your travels bring you to Kalamazoo Duane Zuber Best...

Chicago, Illinois
Reviewed 10 July 2016 via mobile

Staff was very pleasant and the hotel was a little dated everything was clean and the breakfast was great. Rooms are huge and the pool was kept relatively clean. After a long drive I wanted to relax in the pool and it closed at 10. It was 9:45 when I checked in and asked if we had time to jump...

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Thank Brian S
Dayton, Ohio
Reviewed 8 July 2016

I have stayed at this property several times in the past and had the chance to stay there again recently for a night. The hotel hasn't changed much since my earlier visits with the same room decor. This was changing as renovations were going on inside the hotel, just not yet on the floor where I stayed. I wish I...

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Thank Kent S
Reviewed 6 July 2016 via mobile

We've stayed here three times over the past year and have had a great experience every time. The rooms are clean, the breakfast is great, and the staff is amazingly helpful! The last time we went through, we stopped there but there were no rooms available. The front desk called around and found a place for us. We love the...

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Thank Todd D
Hotelmanagergr, Manager at BEST WESTERN PLUS Kalamazoo Suites, responded to this review

Thank you for choosing to stay at the Best Western Kalamazoo when your travels bring you to Kalalmazoo. We are thrilled that you find the rooms clean, our team members helpful, and breakfast great. We look forward to seeing you the next time you return to Kalamazoo. Best Western Team

Fort Wayne, Indiana
Reviewed 1 July 2016

First time staying at this hotel. Would look for a different hotel if we visit Kalamazoo again. It was not awful, it just was not what I expected it to be. The bed was very comfy........breakfast buffet was not good. Front desk gal was very helpful!

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Helpful?
Thank spookiedoodle
Hotelmanagergr, Manager at BEST WESTERN PLUS Kalamazoo Suites, responded to this review

Thank you for your online review and giving us an opportunity to serve you. If you could help us by calling (269) 350-5522 and ask for Greg we would like to discuss your stay in greater detail. Our goal is to be the best value in Kalamazoo and we want to ensure everyone has an enjoyable time while staying at...

Reviewed 28 June 2016 via mobile

Our room had not been vacuumed or dusted. .crumbs, lint, etc., were on the floor as well as tags from new clothing that a previous guest had left. After complaining about lack of cleanliness we were moved to a "clean/ready" room down the hall. Altho the staff was apologetic and our bill reduced 40%.. we were not too impressed with...

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Thank Elaine G
Lake Orion, United States
Reviewed 20 June 2016

We arrived at the hotel and had to wait for 10 minutes for someone to be back at the desk for check in on a Saturday evening. We got our room, but it did not match our reservation. We reserved a double queen suite and only received a single king suite. The hotel is currently being renovated. The air conditioning...

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Thank Gregory M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the BEST WESTERN PLUS Kalamazoo Suites, a newly renovated all-suites property located in southwest Michigan. This Kalamazoo hotel features 64 well-appointed suites, each fully-equipped with cable satellite television, microwave, refrigerator, and free high-speed Internet access. Guests will enjoy a delicious complimentary deluxe breakfast each morning before taking a dip in the indoor heated swimming pool and hot tub. Additional amenities include a fitness center, guest laundry, full business services and meeting/banquet facilities. ... more   less 

Additional Information about BEST WESTERN PLUS Kalamazoo Suites

Address: 2575 S 11th St, Kalamazoo, MI 49009-2105
Region: United States > Michigan > Kalamazoo County > Kalamazoo
Price Range: RM413 - RM542 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Kalamazoo Suites 2.5*
Number of rooms: 64
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Also Known As:
Best Western Plus Kalamazoo Hotel Kalamazoo
Hotel Style:
#1 Green Hotel in Kalamazoo
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Kalamazoo Suites staff and other travellers.
3 questions
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Ann Arbor, Michigan
8 months ago

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Questions? Get answers from BEST WESTERN PLUS Kalamazoo Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4th floor is best on Friday and Saturday because it is quieter..”
 of 5 bubbles penguin2k, 10 Sep 2016 | Read review
“Desk clerk was kind and helpful !!”
 of 5 bubbles 358larryl, 11 Aug 2016 | Read review
“Fourth floor king rooms are huge”
 of 5 bubbles hasbeanshockey, 28 Jul 2016 | Read review
“Avoid all rooms ending in 08, this is the elevator hallway”
 of 5 bubbles Beachambassor, 15 May 2016 | Read review
“The elevators can be a bit noisy, so you may wish to avoid certain rooms (e.g. 308) that are in their immediate proximity.”
 of 5 bubbles 445benjamink, 8 May 2016 | Read review
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