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When I went into the room I thought it might be someone else’s room. Half empty soda bottles on the tables. Used soap on the bathroom sink and shower. The rest of the room was clean, bed made. Seemed like housekeeping did a rush job....More
Response from Jan T, General Manager at Holiday Inn Express & Suites KalamazooResponded 3 weeks ago
My sincere apologies that someone must have certainly run out of steam. We would love to have you join us again and see that this is really not typically how our rooms are when you walk in. Thank you for giving us your feedback and...More
Again, I’m very happy with this chain. Room was clean, lobby clean. Staff was friendly and very helpful about the surrounding area. Though we didn’t use the pool, the area was well kept.
This is very close to downtown, a short 10 minute drive.
Response from janplusthree, General Manager at Holiday Inn Express & Suites KalamazooResponded 16 May 2018
Thank you for staying at the Holiday Inn Express in Kalamazoo. We are delighted that you were our guest. We all look forward to saying Welcome Back on your next trip to the area.
This was a short stay and exactly the quality, clean and good service you would expect from a HIE. Good beds, helpful at check in and breakfast was ready at 6am. This one was just a few minutes from the airport if you have an...More
Thank S C
Response from janplusthree, General Manager at Holiday Inn Express & Suites KalamazooResponded 25 April 2018
We are delighted that you recently joined us at the Holiday Inn Express Kalamazoo. We enjoy our guests and would like to Welcome You Back soon! Thank you for joining us.
The hotel itself is nothing to write home about. It's in a convenient location for travelers, right off I-94. But the rooms are basic. No great amenities. There is a pool and workout room, and a vey nice free breakfast.
I want to say that...More
Thank Wendy G
Response from janplusthree, General Manager at Holiday Inn Express & Suites KalamazooResponded 19 April 2018
We love our guests at the Holiday Inn Express in Kalamazoo and look forward to seeing customers that have stayed with us before and our new to our hotel. We look forward to saying Welcome Back to you soon!
Decent but quite worn, considering the $140 price point. The facility was generally clean, but showed its age considerably. The TV was quite small and cheap.
The bathroom was most disappointing. In the morning, hot water service was between lukewarm and hot within a 20...More