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Holiday Inn Express & Suites Kalamazoo

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Traveller (6)
Room & Suite (16)
Dining (2)
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Overview
  • Excellent43%
  • Very good30%
  • Average15%
  • Poor7%
  • Terrible5%
Travellers talk about
“room was clean”(26 reviews)
“front desk”(37 reviews)
“busy weekend”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express & Suites Kalamazoo
Special Offer: Book Direct and Save
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Offers from Holiday Inn Express & Suites Kalamazoo
Special Offer: Book Direct and Save
Hotel deals
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Reviews (212)
There are newer reviews for Holiday Inn Express & Suites Kalamazoo
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210 results
Traveller rating
89
64
31
15
11
Traveller type
Time of year
LanguageEnglish
89
64
31
15
11
Show reviews that mention
All reviewsroom was cleanfront deskbusy weekendparking lotgreat amenitieswingscomplimentary breakfaststayed one nightstaff was very friendly and helpfulgreat roomhiepillowscorkhighwaykeurigihgkara
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11 - 15 of 210 reviews
Reviewed 13 September 2017

From the moment we walked in we received wonderful customer service. With it being a busy weekend, they still found rooms for us at a great rate! Thank you to the front desk staff for being so kind!:)

Thank sjs417
Response from Jan T, General Manager at Holiday Inn Express & Suites KalamazooResponded 15 September 2017

We are all delighted that you enjoyed your staff. We all love our customers and hope to see them again in the near future. Thank you for joining us!

Reviewed 5 September 2017 via mobile

We came to town to attend a Furneral, we planned staying a few days? But after the first night our room was unkept the next day, we were told it was brcause this Holiday Inn Express only had one housekeeper, and apparently they chose what...More

Thank Mike F
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites KalamazooResponded 19 September 2017

Dear Mike F, Thank you for taking the time to write a review of our hotel. Allow me to apologize for any inconvenience you may have experienced due to issues with the cleanliness of the room. I have sent you a private message in an...More

Reviewed 30 August 2017 via mobile

There were 4 of us and we had 2 rooms. The front desk was very nice and helpful. The room was nice, clean, and in excellent shape. The first night I went to take a shower and there was no shower curtain. We called the...More

Thank R0gerT99
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites KalamazooResponded 14 September 2017

Hi R0gerT99, We value your comments and welcome you as our guest. I am glad to know you chose to stay with us and I appreciate your wonderful remarks regarding our very helpful staff. We do make sure all of our guests enjoy their stay...More

Reviewed 19 August 2017

I usually stay at this hotel when I am in the Kalamazoo area. Solid pick up to par with IHG standards. Rooms are well equipped, WIFI is free and of good quality and breakfast area is well maintained. Options are good enough for breakfast and...More

Thank AvdV80
Response from Jan T, General Manager at Holiday Inn Express & Suites KalamazooResponded 22 August 2017

We are delighted that you stayed with us! Please let me know next time you will be in town so I can personally thank you for staying with us and let you know of some of the exciting changes we will undergo over the next...More

Reviewed 6 August 2017 via mobile

Clean. Checking in was ok but frequently in coming and going the reception had a sign to ring bell for service. Don't know if staff was out and about with other guests or just understaffed. Typical breakfast selection for HIE. Area was clean and not...More

Thank Octobertraveler31
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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Breakfast Available
Dry Cleaning
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$112 - US$206 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Kalamazoo
#9 Business Hotel in Kalamazoo
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$112 - US$206 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Kalamazoo
#9 Business Hotel in Kalamazoo
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (6)
Room & Suite (16)
Dining (2)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
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Campgranny
11 October 2016|
AnswerShow all 4 answers
Response from janplusthree | Property representative |
We do not have any hot tub rooms. We have a pool area, but do not have a hot tub in the pool area.
0
Votes
Bdbehnke
23 July 2016|
AnswerShow all 3 answers
Response from Jan T | Property representative |
No we are about 5 miles from downtown. Short car ride.
0
Votes
Cynthia S
22 June 2016|
AnswerShow all 2 answers
Response from Jan T | Property representative |
We are around 5 miles from downtown to the breweries
0
Votes
Room Tips
"Book odd rooms to stay away from freeway-facing side."
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"Rooms closer to I94 might be noisier, but we had no problem."
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"Handicapped travelers should request rooms near the center of the hotel using front parking. End handicapped..."
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"Long as all you want to do is sit in your room any are OK."
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