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Holiday Inn Express & Suites Kalamazoo

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172 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express & Suites Kalamazoo
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Showing 171: English reviews
Grand Rapids, Michigan
Level Contributor
165 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 27 October 2015

Typical HIE with a very friendly and efficient staff. The I94 exit to the property is totally closed for repairs so we needed to drive to the next exit to get back to the hotel. 10 extra miles if you are travelling east on I94. Hotel should e-mail instructions to their guests to get off at the airport exit 2... More 

Helpful?
Thank cdrh
KBaker041484, General Manager at Holiday Inn Express & Suites Kalamazoo, responded to this review

cdrh - Thank you for spending a few moments to tell us how we are doing! We are glad you enjoyed your stay with us and agree about the highway exit construction. We do have a blurb on our brand web page alerting our guest of the construction. However, we always welcome any opportunity to improve and appreciate your suggestion.... More 

Golden, Colorado
1 review
Reviewed 16 October 2015

On this trip, we inadvertently booked this location on the east side of Kalamazoo instead of the west side. We called and spoke to Abby. She was very nice and extremely professional. She put us on hold, called the other location and transferred our reservation, no problems, no fees. Even though we didn't stay here, next trip, we will stay... More 

Helpful?
Thank Tim S
KBaker041484, General Manager at Holiday Inn Express & Suites Kalamazoo, responded to this review

Tim S - Thank you for taking the time to provide such valuable feedback. We are always engaged and motivated to go above and beyond for our guest. We look forward to being able to accommodate you the next time you are in Kalamazoo! More 

Ventura County, USA
Level Contributor
200 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed 4 October 2015

I reported a problem with the toilet seat upon checking in on Day 1. Maintenance arrived within an hour and told me it could not be repaired and I asked them to replace it which they did not do. Day 2: I stopped at the front desk in the morning on my way out for the day to ask that... More 

Helpful?
Thank City_Girls_CA
KBaker041484, General Manager at Holiday Inn Express & Suites Kalamazoo, responded to this review

City_Girls_CA - I sincerely apologize that a recent stay with us fell below expectations. We strive to provide a great guest experience and are sorry that your stay came up short of that. Thank you for bringing the issue with the toilet seat to our attention. Upon the first report, the maintenance staff on duty inspected and tightened the current... More 

Dallas, Texas
Level Contributor
51 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 25 September 2015

This hotel is a little difficult to get to due to construction, but I loved it. It was clean, updated, had a great staff, and good WiFi. My only complaint was the ac unit in the room (we seem to differ on what 72 degrees is). If you travel to Ft. worth it is nearly identical to the Lake Worth... More 

Helpful?
Thank ferret538
KBaker041484, General Manager at Holiday Inn Express & Suites Kalamazoo, responded to this review

ferret538 - Thank you for your feedback. We are very pleased that you enjoyed your stay and thankful for the report about the air conditioning unit. We will look into this immediately and look forward to welcoming you back in the future! More 

Oregon, Ohio
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 September 2015

It is a great place to stay while you are spending time at the Gilmore Museum. Staff is very professional and extremely pleasant. Breakfast was very tasty, dining room was neat and clean. Our room was clean and all necessary items were handy. The atmosphere was very pleasant. I definitely will stay there again.

Helpful?
Thank Marge B
KBaker041484, General Manager at Holiday Inn Express & Suites Kalamazoo, responded to this review

Marge B - We sincerely appreciate the wonderful feedback! The myself and the staff immensely love what we do and are privileged to provide our guest with the best experience possible. We look forward to making that happen again the next time you visit the Gilmore Museum! More 

Oakland, MI
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 September 2015

Have been staying at the Holiday Inn Express & Suites Kalamazoo every year for the past three years during a large car event which happens each September. The staff is so willing to help and so friendly that they are a pleasure to contact. We had a maintenance professional come to our room within minutes of our call to fix... More 

Helpful?
Thank BlueHeronOakland_MI
KBaker041484, General Manager at Holiday Inn Express & Suites Kalamazoo, responded to this review

BlueHeronOakland_MI - Thank you for the wonderful review! We absolutely love accommodating the NSRA guest each year and sincerely look forward to it. Every year is a blast and we are so eager and ready to welcome all the familiar faces back for NSRA 2016!! More 

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 September 2015 via mobile

We were in town for a family gathering & wanted a hotel close to my relatives home. Booked using our Verizon Smart Reward points. First time doing that - very easy. Hotel was very nice & clean. Check-in was fast & clerk was very friendly. Our room was very spacious. Stayed in a king size room on the 2nd floor.... More 

Helpful?
Thank Amy B
KBaker041484, General Manager at Holiday Inn Express & Suites Kalamazoo, responded to this review

Amy B - Thank you so much for the positive feedback. We greatly appreciate your review and are pleased that you enjoyed your stay! We strive to create a memorable experience and look forward to accommodating you with a great stay again the next time you return to the hotel! More 

Green Valley, Arizona
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 August 2015

We spent two nights here and found everything to be more than satisfying! Clean room, good breakfast, pleasant atmosphere, but most impressive of all was the staff!! Very professional, pleasant and going more than the extra mile to be helpful!! We were in Kalamazoo for a family reunion and had several old and treasured family photos with us........some inadvertently fell... More 

Helpful?
1 Thank Mary L
KBaker041484, General Manager at Holiday Inn Express & Suites Kalamazoo, responded to this review

Mary L - Thank you very much for sharing your feedback regarding a recent stay with us! Everyone here at Holiday Inn Express of Kalamazoo really enjoy our job and take every opportunity to go above and beyond for our guest. We are also very happy that you received your cherished photos safe and sound. The next time you visit... More 

Germantown, Maryland
Level Contributor
115 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 16 August 2015

It was a comfortable stay at this hotel. The room was clean. The breakfast was standard as other Holiday Inn Express hotels. The only shortcoming was that the wi-fi signal was a little slow and weak in my room. The staff was very friendly.

Helpful?
Thank dawalish
KBaker041484, General Manager at Holiday Inn Express & Suites Kalamazoo, responded to this review

dawalish - Thank you for taking time to provide us with feedback regarding a recent stay with us! We are pleased you enjoyed your stay and greatly appreciate the positive feedback, as we know finding a few extra minutes to write a review can be tough sometimes. We will look into the WiFi connection and look forward to welcoming you... More 

Winnipeg, Canada
2 reviews
Reviewed 7 August 2015

Overall, our stay was not bad, however, we were more than a little disappointed the exit off I-94 was closed in both directions due to major construction. I Would never have booked this room had I known in advance because it is a real hassle to detour, especially if you're not familiar with the area. Online booking sites made absolutely... More 

Helpful?
Thank Jake G
KBaker041484, General Manager at Holiday Inn Express & Suites Kalamazoo, responded to this review

Jake G - Thank you for sharing valuable feedback regarding a recent stay with us. We sincerely apologize for the inconvenient construction. We too share the same frustrations regarding the area construction and have taken as many precautions as possible. We have posted a blurb on our brand webpage with detour instructions as well as verbally make our guest aware.... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
We are only minutes from downtown, K-Wings Stadium, Kalamazoo County Expo Center and Fairgrounds as well as the awesome full-motion flight simulators at the Kalamazoo Air Zoo. All our guests enjoy our complimentary Express Start Breakfast. Enjoy warm buttermilk biscuits, one fluffy egg selection, sizzling meat selections, and our trademark mouth-watering cinnamon rolls. Don't forget our one of a kind pancake machine and multiple healthy start options such as yogurt and oatmeal. Our spacious guest rooms feature access to Charter Cable with many HD channels including HBO for your viewing pleasure. We offer free and fast Internet as well as 24 hour access to our business center. Businesses near hotel: Eaton, Consumers Energy, Stryker, Pfizer, as well as Bronson and Borgess Medical Centers. Attractions near hotel: Firekeeper's Casino, The Miller Auditorium, The Crossroads Mall, Kalamazoo County Fairgrounds, Air Zoo, Kalamazoo Institute of the Arts, Kalamazoo Valley Museum, Kalamazoo College and Western Michigan University. Stay Smart at the Holiday Inn Express Hotel & Suites in Kalamazoo. ... more   less 

Additional Information about Holiday Inn Express & Suites Kalamazoo

Address: 3630 E Cork St, Kalamazoo, MI 49001-4645
Region: United States > Michigan > Kalamazoo County > Kalamazoo
Price Range: RM407 - RM648 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Kalamazoo 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Holiday Inn Express Kalamazoo Hotel Kalamazoo
Holiday Inn Kalamazoo
Kalamazoo Holiday Inn
Hotel Style:
#2 Romantic Hotel in Kalamazoo
#9 Business Hotel in Kalamazoo
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Kalamazoo staff and other travellers.
4 questions
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Ligonier, Indiana
1 month ago
Tinley Park, Illinois
5 months ago
Tinley Park, Illinois
5 months ago

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Questions? Get answers from Holiday Inn Express & Suites Kalamazoo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find out if the band is playing next door and get a room on the highway side of the hotel. Highway traffic is quiet compared to the band.”
 of 5 bubbles troymitraveler, 15 Nov 2016 | Read review
“Take a room that faces away from the freeway and roundabouts. Noise and headlights are annoying.”
 of 5 bubbles KevinGault, 10 Nov 2016 | Read review
“The top floor was very quite.”
 of 5 bubbles 623perryp, 18 Sep 2016 | Read review
“I would suggest a room away from elevator and ice machine as other guests can get noisy in those areas.”
 of 5 bubbles janeg739, 15 Sep 2016 | Read review
“Good access to interstate.”
 of 5 bubbles 453susant, 9 Jul 2016 | Read review
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