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This hotel is dirty and grouse. The mattress was lumpy and uncomfortable. The hotel is old. The carpet was dirty beyond cleaning -it need to be replaced. The pool was so dirty I did not get in. There was an oder and if I could...More
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Thank Sharon S
Response from Hp1912, Manager at Country Inn & Suites By Carlson, KalamazooResponded 17 March 2017
Thank you for taking the time to write your review. Country Inn & Suites and the Carlson Rezidor Hotel Group will work diligently to ensure any situation is fully investigated. We appreciate you bringing this matter to our attention.
Friendly hotel staff. Alicia at the front desk was very helpful with a booking problem. Ended up in a King suite that was nice and spacious. A few positives - nice sitting area in room, comfortable bed and pillows, good smelling soap, 2 tvs in...More
Response from Hp1912, Operations Manager at Country Inn & Suites By Carlson, KalamazooResponded 3 March 2017
Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will review the conditions of your room with our housekeeping and maintenance staff to ensure all guest rooms are up to Country...More
Wonderful service.The Front desk crew/staff was very polite and friendly, full of smiles and happy to greet us. We are here on business and it made us feel right at home.. Breakfast options are plentiful. Fitness center being open 24 hrs was a great convenience.Would...More
Response from Hp1912, Manager at Country Inn & Suites By Carlson, KalamazooResponded 13 February 2017
Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. We take real pride in this hotel and in serving guests like you, and I’m...More
US$95 - US$149 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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