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All reviewsairport shuttlebreakfast buffetovernight stopgreat pillowswingsnice hotelroom was cleanshower wallwednesday nightspent one night herein room coffeeoff the highwaybed and pillowsearly checkclose to downtowndesk staffwonderful stay
This is a very busy hotel. We stayed one night so we didn't get a chance to try out all the amenities. For what we got it did seem a little overpriced.
Pros: Good location near the airport and highway. Room and common areas were...More
Response from Valerie S, Manager at Four Points by Sheraton KalamazooResponded 3 weeks ago
Thank you for the feedback on your stay with us! I’m happy to see your high scores for service and cleanliness. I’m happy to report we will be undergoing a full remodel within the next two years, including all new furniture, flooring, and...More
This is the third time we have stayed at this property. It has been two years since our last stay. We always have a nice time here. We stayed for 3 nights. Check in and check out were both fast and easy. All staff we...More
This was for a business trip. I am in the area a few times a year, however, this is my first stay at this location. I had a couple of business packages delivered and the management/front desk were quick to notify when the shipments had...More
A very nice hotel, centrally located. Unfortunately, the staff was incredibly rude, including the management. After having a great stay and heading home, I saw my credit card was charged $100! When I first called, they were unable to tell me why this charge occurred....More
Response from Valerie S, Manager at Four Points by Sheraton KalamazooResponded 9 April 2018
Thank you for reaching out about your stay with us! I understand how frustrating your billing experience was, and I apologize for the error on our end. We have revised our damage evaluation procedures to ensure this issue does not happen in the...More
Really enjoyed our one night stay.
Best beds of any Four Points. Right at the entrance of the interstate highway.
Lots of fast food restaurants within a minute and gas stations.
The hotel itself is typical of Four Points properties so you know what to...More