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We visited as a group to go skiing and really enjoyed the entertainment both evenings and proximity to the downtown area. All of the staff members were very helpful with their recommendations and we enjoyed each place we visited. Thanks to Stephanie for a quick...More
Four Points is a good hotel but make sure you reserve a room with fridge and microwave if you need those, because not all the rooms have them, and their computer is such that they cannot automatically switch you when a cancellation comes open. If...More
When my flight was cancelled in Kalamazoo, I again stayed at the 4 Points Sheraton, primarily because they had an airport shuttle. This stay was much better than my previous one. The room was comfortable, the check in/out process was very quick, and having a...More
While directly off the highway, this hotel is no better than the next. They boast about their "excellent customer service" and it couldn't be far from the truth. I just called appx 10 min ago (Thursday, Oct 19th/Friday Oct 20th around 1:45am) for 2 extra...More
Thank J W
Response from Valerie S, Manager at Four Points by Sheraton KalamazooResponded 22 October 2017
Thank you for letting us know about your recent stay! I understand how disappointing your stay and staff interactions must have been. I apologize that we did not make you feel welcome or comfortable during your visit. I have already spoken with the...More
As a Sheraton family hotel, this property was very disappointing. Carpet was dirty and torn. Sheets were clean but bed and pillows were average at best. No refrigerator unless you specifically ask for a room with one. The one bright point was the restaurant, it...More
Thank Ginny W
Response from Valerie S, Manager at Four Points by Sheraton KalamazooResponded 10 October 2017
Thank you for the review of your stay! Thank you as well for the kind words about our staff and Potter’s restaurant. We love having live music here every Wednesday, Friday, and Saturday. I can understand your disappointment with the other aspects of...More
US$101 - US$160 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#6 Romantic Hotel in Kalamazoo
#10 Business Hotel in Kalamazoo
Non-Smoking Rooms ,
Number of rooms
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