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This is an old style FI. Rooms are dated. No fridge or micro in room. I did ask for a fridge and they supplied one. Breakfast was normal FI fare. No fresh oatmeal station. There is a Cracker Barrel within walking distance. This was fine...More
Thank Jeff R
Response from Alexis B, General Manager at Fairfield Inn Kalamazoo WestResponded 6 September 2016
Hello Jeff R,
Thank you for taking the time to review your stay with our hotel. I am happy that the staff was able to accommodate your need for a refrigerator as we work very hard to meet our guest requests. I hope that in...More
We stayed here on our way to Sleeping Bear Dunes. The hotel and the rooms are nicely done and clean. The hotel staff was very friendly and helpful. The pool is open late (11pm) which gave the kids an opportunity to swim even though we...More
Hotel was in desperate need of a good cleaning. Pool area had mold around doors and also had mold in my bathroom. Staff was pleasant except for Richard who managed singlehandedly to offend every person in our group in some way. Would have been nice...More
Response from Alexis B, General Manager at Fairfield Inn Kalamazoo WestResponded 29 June 2016
I am very sorry for the service issue you encountered with one of our employees. This is not typical of our staff, please know that we will be doing some corrective training with this particular employee so that issues such as this are...More
Spent a two night weekend here. Opted for the Fairfield over the Microtel next door. Kinda disappointing. Very basic...not the Fairfield quality we're accustomed to.. Rooms are nice enough. But we had more issues than usual. The sink didn't drain. There was mildew around the...More
Response from Alexis B, Manager at Fairfield Inn Kalamazoo WestResponded 23 May 2016
On behalf of the Fairfield Kalamazoo we would like to extend our sincerest apologies for the experience you had at our hotel. We aim to make every stay enjoyable for our guests and we are very sorry that we fell short of your...More
It is easy to get to off the interstate. It was quit and the staff was great. If i am back in the area I would stay there again. The guy at the front desk was very nice and helpful when it came to finding...More
US$119 - US$169 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#11 Business Hotel in Kalamazoo
Non-Smoking Rooms ,
Number of rooms
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