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05/02/2018 06/02/2018
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    Staybridge Suites Grand Rapids/Kentwood

    3000 Lake Eastbrook Blvd SE, Kentwood, MI 49512-1854
    011 60 1-800-81-8081
    Hotel website
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    05/02/2018 06/02/2018
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    Traveller (10)
    Room & Suite (43)
    Dining (12)
    • Excellent49%
    • Very good26%
    • Average19%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “free laundry” (5 reviews)
    “sky zone” (2 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Free Airport Transportation
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Offers from Staybridge Suites Grand Rapids/Kentwood
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    5 Feb6 Feb
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (114)
    Traveller rating
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    1 - 5 of 111 reviews

    Reviewed 5 October 2017

    I stayed at the Staybridge Suites on my recent business trip to Grand Rapids. The staff was amazing and the hotel was very clean and well maintained. It is set in a nice area with many restaurants close by. I will be back!More

    Thank funnybunny230
    Response from GuestServices616, Manager at Staybridge Suites Grand Rapids/KentwoodResponded 10 October 2017

    Thank you, funnybunny230, for the review regarding your stay with us. We appreciate the feedback and are encouraged by your words. We appreciate the kind words and welcome every guest to also leave feedback. We are glad that you were bale to take advantage of...More

    Hotel's Favourite
    Reviewed 14 July 2017 via mobile

    We were greeted when we entered the lobby by Ben. He was very accommodating and courteous. Our room was clean and comfortable- we had plenty of towels and amenities. Next time we are in this area we will stay here again.More

    Thank Demmy97
    Response from GuestServices616, Director of Sales at Staybridge Suites Grand Rapids/KentwoodResponded 17 July 2017

    Thank you for your review of your stay with us, Demmy97. We appreciate the feedback and Ben will be thrilled to hear the kind words. Great customer service is our number one goal and we appreciate the opportunity to learn and better our selves. We...More

    Reviewed 4 October 2017

    I have stayed here before but this trip was a bit disappointing. CNN and MSNBC were fuzzy on the television. I asked about it several times but nothing was done. The inside door handle came off-a maintenance issue. I had a security issue as well,...More

    Thank Chris F
    Response from GuestServices616, Manager at Staybridge Suites Grand Rapids/KentwoodResponded 5 October 2017

    Thank you for review, Chris. We appreciate the feedback and are glad that you brought these issues to our staff's attention. Management has been contacted and is working to resolve these issues in a timely manner. We have also contacted Direct TV regarding the channels...More

    Reviewed 23 September 2017

    I like it. Full size refrigerator, microwave, and stove, dishwasher, king-size bed and HBO! What more could you ask for? Ask for a first floor room. There's a pantry for snacks. I thought they drained the pool and hot tub too soon, but the area...More

    Thank SVtravelagent
    Response from GuestServices616, Director of Sales at Staybridge Suites Grand Rapids/KentwoodResponded 27 September 2017

    Thank you so much for your review of our hotel. We appreciate the feedback and the suggestions and will use these to continue to learn and better our customer service. We hope that you will visit us again in the future. Sincerely, Staybridge Suites Staff

    Reviewed 21 June 2017

    We chose this hotel because we wanted a suite to relax in since we were here for a funeral. I requested a room with 2 beds for my daughter and myself. We got 1 king bed which was comfortable, but each of us having our...More

    Thank lily r
    Response from GuestServices616, Manager at Staybridge Suites Grand Rapids/KentwoodResponded 22 June 2017

    Thank you for your review of our hotel, Lily. We appreciate the candid feedback and encourage everyone to do the same so we can better improve our customer service. We apologize things were not up to the standards we hold our service up to. These...More

    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Outdoor pool
    • Price range
    • US$119 - US$181 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 94
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Priceline, Booking.com, Orbitz, TripOnline SA, Cancelon, HotelQuickly and getaroom.com so you can book your Staybridge Suites Grand Rapids/Kentwood reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Michigan >
    • Kent County >
    • Kentwood
    • Also Known As
    • Staybridge Suites Grand Rapids/Kentwood Hotel Grand Rapids ,
    • Staybridge Suites Kentwood
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    Traveller (10)
    Room & Suite (43)
    Dining (12)
    Pool & Beach (4)
    Hotel & Grounds (43)
    Bathroom (5)
    Business Centre & Event Rooms (1)
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    Questions & Answers
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    Room Tips
    "first floor"
    Read review
    "top floor, any side since not near busy street"
    Read review
    "If you have the option get a room on the top floor and you shouldn't hear footsteps above you."
    Read review
    "Some rooms look over the pool/courtyard and some parking lot."
    Read review
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