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We chose this hotel because we wanted a suite to relax in since we were here for a funeral. I requested a room with 2 beds for my daughter and myself. We got 1 king bed which was comfortable, but each of us having our...More
Thank lily r
Response from GuestServices616, Manager at Staybridge Suites Grand Rapids/KentwoodResponded 6 days ago
Thank you for your review of our hotel, Lily. We appreciate the candid feedback and encourage everyone to do the same so we can better improve our customer service. We apologize things were not up to the standards we hold our service up to. These...More
Fair Price, comfortable & clean beds. situated in a great location,for first time Michigan visitors like myself, awesome room, staff were also very helpful! plus you get a free breakfast! Purposely looked for a Staybridge hotel chain, always great service!More
Thank Sabrina C
Response from GuestServices616, Director of Sales at Staybridge Suites Grand Rapids/KentwoodResponded 18 May 2017
Thank you for your review regarding your stay with us, Sabrina! We are pleased to hear that you were able to enjoy your visit and that the staff made a positive impact on your stay. We pride ourselves in great customer service so we encourage...More
We stayed as a family of 4 and as we had only just arrived from Australia we were extremely tired the next day and had to up out of bed for breakfast. As it was our first time in America, instructions for breakfast would have...More
Thank Amber M
Response from GuestServices616, Director of Sales at Staybridge Suites Grand Rapids/KentwoodResponded 8 May 2017
Thank you for your review, Amber M. We appreciate the feedback and will use this to learn from and better provide the best customer service possible. We are happy to see that you were able to enjoy your stay with us and that your stay...More
My husband, almost 4 year old, and I stayed here for one night on March 24th. We chose this hotel because it was close to Sky Zone which we were heading to first thing in the morning.
The room was nice, having a door on...More
Response from GuestServices616, Guest Relations Manager at Staybridge Suites Grand Rapids/KentwoodResponded 7 April 2017
We are so glad that over all you enjoyed our hotel, and hope you had a great time at Sky Zone. Being that we are an extended stay we usually do have guests hanging out in the lobby. We always want our long terms guests...More
My husband and I stayed at this hotel for about two months because of a house fire. We stayed in a two bedroom suite. There were several things that I liked about the hotel: 1) the desk staff were wonderful, pleasant, kind, and helpful, 2)...More
Response from GuestServices616, General Manager at Staybridge Suites Grand Rapids/KentwoodResponded 2 January 2017
Dear Valued Guest,
Thank you for taking the time to share your experience regarding your recent stay with us. Being an upscale, extended stay property we strive to provide each and every guest with a home away from home experience and appreciate the kind words...More
US$117 - US$190 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Staybridge Suites Grand Rapids/Kentwood Hotel Grand Rapids ,