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Comfort Inn Airport

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4155 28th St SE, Kentwood, MI 49512-1903
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$88
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (80)
Room & Suite (93)
Dining (5)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 03/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Comfort Inn Airport
Updated 03/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 9 hotels in Kentwood
Location
Cleanliness
Service
Value
After a day spent exploring Grand Rapids, MI unwind at the Comfort Inn® Airport. Our smoke-free rooms include free wifi, flat-screen TV's and premium bedding. Before heading back on the road enjoy a complimentary hot breakfast, along with a free weekday newspaper. If your travels keep you with us for an extended stay, please utilize our 24 hour fitness center, laundry service* our on-site business center and meeting space* for up to 35 guests. We welcome pets* as well. Our airport shuttle will take you too and from the Gerald R. Ford International Airport, located less than five miles away. Local nearby attractions include Patterson Ice Center, DeVos Place, Van Andel Arena and Frederik Meijer Gardens. *Additional fees may apply. -A valid credit card with matching photo identification must be presented upon check-in. This credit card may be authorized for incidentals during the guests' stay.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Business Centre with Internet Access
Parking
Wifi
Breakfast available
Breakfast buffet
Vending machine
Free shuttle or taxi services
Airport transportation
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Fireplace
Housekeeping
Coffee / tea maker
Microwave
Flatscreen TV
Hair dryer
Safe
Telephone
Iron
Wake-up service / alarm clock
Refrigerator
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Quiet
Languages Spoken
English

Location

Full view
41Car recommended
Grade: 41 out of 100
22Restaurantswithin 1 km
2Attractionswithin 1 km
573Reviews11Q+A94Room tips
Traveller rating
  • 347
  • 143
  • 66
  • 10
  • 7
Time of year
Traveller type
Language
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Popular mentions
Jennifer B wrote a review 17 Jan
michigan298 contributions118 helpful votes
This has been our go to hotel for years when flying out of Grand Rapids. The location and options to park/fly out of the airport with the shuttle could not be beat. This last time might be our last for a while. Check in was normal but I was advised that there was a credit card hold in case we broke things in the room. We all know what the hold is for but usually its worded a little more discretely like saying "incidentals". The same thing was said to the couple who checked in right before us while we waited so its seems like things are being broken at the hotel often. The hallway on our floor reeked like pot smoke each time we left the room. It gives me a headache but it is what it is. Our room the bathroom door looked like it had be broken by a bit of force and repaired. Everything was clean like usual in our room. There seemed to possibly be a security issue, someone came in the side door when Dh was out smoking without having to use a key. Door was not locked, later in the night same guy walked back out past dh out through the empty back parking lot. We had a nice quiet room over the back parking lot but around 2:30 in the morning someone started their car under our window and let it run for a while. We had to get up at 4am for our flight so listening to that for almost 30 minutes was irritating. Just small things that added up to a less than average stay.
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Date of stay: December 2021
Rooms
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Wendy M wrote a review Oct 2021
Valdosta, Georgia34 contributions5 helpful votes
Amazing staff and exceptionally clean rooms! For once a hotel that has good coffee! They have everything you need and are ready to help if you have any concerns. Grand rapids is a beautiful city and its people always go above and beyond. The hotel is beautiful inside and conveniently located....great place to relax!
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Date of stay: October 2021Trip type: Travelled with family
Room Tip: Be careful on 28th st.....drivers are always in a hurry
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Response from Kelly Clark, General Manager at Comfort Inn Airport
Responded 10 Nov 2021
Hello Wendy, Thank you for staying with us and taking the time to share your kind words. I will share it with my staff. We hope to see you next time you are traveling to Grand Rapids! Truly, Kelly & Staff
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mslove1891 wrote a review Aug 2021
Orlando, Florida1 contribution
Room smelled like smoke (even though I was told it was a non smoking room). Bathtub wouldn't drain. Multiple charges made to my bank that were unauthorized and then the manager and general manager told me there was nothing they can do. will never stay here again
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Date of stay: August 2021Trip type: Travelled on business
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Kylan T wrote a review Feb 2021
1 contribution
Philena does an outstanding Job At Her Job She’s kind Passionate & Very Helping Just Fantastic Job She Deserves A Reward.!!! I Hope Everybody Else That Works Here Have The Same Energy and Drive As Her Thank You For Your Great Customer Service.!!!
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Date of stay: February 2021Trip type: Travelled solo
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Response from David C, General Manager at Comfort Inn Airport
Responded 15 Feb 2021
Dear Kylan1214, Thank you for staying with us and taking the time to give us your feedback. I am pleased to hear Philena really went above and beyond to make your stay great. I will share your kind words with her. We hope to see you again soon. Thanks Again, Kelly Clark
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nancy t wrote a review Jan 2021
Montague, Michigan125 contributions36 helpful votes
We've stayed here many times in the past the night before we have an early flight out of Gerald R. Ford Airport. We were unaware that they had suspended their shuttle service to the airport due to the virus, and were in quite a bind with no vehicle (a friend had dropped us off). We were given three taxi services to call. Two wouldn't pick us up at 4:30 a.m. for our 6 a.m. flight. The third said they would, but then called at 4 a.m. the morning of our flight and said they didn't have a driver! Thank goodness for the early morning desk clerk, Jonathon. He tried diligently to find us a ride to no avail and finally offered to take us there himself. You can't imagine my relief. He was professional and so helpful in this highly unusual incidence. Shout out to Jonathon. Thank you.
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Date of stay: January 2021
Rooms
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Service
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Response from David C, General Manager at Comfort Inn Airport
Responded 7 Jan 2021
Hello Nancy, Thank you for staying with us and taking the time to give us your feedback. I am so sorry you were unable to find a cab. They just aren't running like they used to with the virus. I am pleased to see Jonathon was able to get you to your flight. We hope you come see us again next time your traveling. We hope to be running the shuttle again soon when it is safe to do so. Thanks Again, Kelly
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PRICE RANGE
US$84 - US$146 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort inn airport hotel grand rapids, comfort inn grand rapids, grand rapids comfort inn
LOCATION
United StatesMichiganKent CountyKentwood
NUMBER OF ROOMS
106
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Frequently Asked Questions about Comfort Inn Airport
Which popular attractions are close to Comfort Inn Airport?
Nearby attractions include Grand Rapids Escape Room (0.4 km), Dave & Buster's - Arcade (1.1 km), and AirTime (1.0 km).
What are some of the property amenities at Comfort Inn Airport?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness centre.
Which room amenities are available at Comfort Inn Airport?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Comfort Inn Airport?
Guests can enjoy free breakfast during their stay.
Is parking available at Comfort Inn Airport?
Yes, free parking is available to guests.
What are some restaurants close to Comfort Inn Airport?
Conveniently located restaurants include Cantina Mexican Grill, Texas Roadhouse, and Ganders Restaurant.
Are there opportunities to exercise at Comfort Inn Airport?
Yes, guests have access to a fitness centre during their stay.
Does Comfort Inn Airport have airport transportation?
Yes, Comfort Inn Airport offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Comfort Inn Airport?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Comfort Inn Airport?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Comfort Inn Airport offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.