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University Quality Inn

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Traveller (54)
Room & Suite (45)
Dining (7)
Overview
  • Excellent39%
  • Very good25%
  • Average16%
  • Poor10%
  • Terrible10%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
2 Star accommodation
All hotel details
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Rooms
3 Sep4 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (383)
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373 results
Traveller rating
139
96
60
39
39
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LanguageEnglish
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139
96
60
39
39
Show reviews that mention
All reviewsdrink ticketscomplimentary drinksbreakfast attendantbowling alleyarcade gameshot tubheart shaped jacuzzigame areawafflescookieseast lansingbreakfast roomnice pooli highly recommend this hotelfree breakfastbed was very comfortabledefinitely stay here again
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1 - 5 of 373 reviews
Reviewed 3 weeks ago

My initial impressions upon arrival to my room were mixed: the room had clearly been tastefully updated, but there was dirty water on the bathroom floor, some of the towels and bedding were stained, and one of the lightbulbs above the vanity was broken. I...More

Thank livefromannarbor
Reviewed 13 June 2018 via mobile

We booked on phone for a room told 150?for a double bed room put on card told we’d pay cash upon arrival. No one stated an extra 100 for deposit on top of it because of cash. We are from out of town and this...More

Thank 179natev
Reviewed 4 May 2018 via mobile

Compared to other hotels that are the same price, this one should be less. When we visited, the air was broken and we had to request a fan, the bathroom was old and dirty and our door had trouble closing. Despite the few indiscrepancies, the...More

Thank Kelsey W
Response from Gabby R, Director of Sales at University Quality InnResponded 7 May 2018

Dear Kelsey, We are happy to see you enjoyed our breakfast and pool area. Please know we will also share with the team your checking in and out feedback so they continue to provide the same great service to each of our guests. We would...More

Reviewed 26 April 2018

The hotel needs maintenance, The check-in is very fast and efficient. There is plenty of parking available and the hotel is in a good location. Kids in the swimming pool area are very noisy until late at night.More

Thank Erfriedel
Response from Gabby R, Director of Sales at University Quality InnResponded 27 April 2018

Dear Guest, We are glad to see the location was great for your stay. Please know that we will be sharing your feedback with the team so adjustments can be made. Thank you for your time and review as we hope to see you again...More

Reviewed 20 February 2018

We stayed at this hotel for a hockey tournament and spent more on these very basic rooms then we have on 4 star hotels. The pool was closed for the entire stay and the management refused to make it right with the customers. We were...More

Thank arkarms
Response from Gabby R, Director of Sales at University Quality InnResponded 22 February 2018

Dear Guest, I would like to thank you for taking the time to complete a review and for providing feedback from your recent stay. I would like to apologize that our pool was closed during your stay. For your safety and the safety of all...More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Wheelchair Access
Breakfast included
Meeting Rooms
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Airport Transportation
Business Centre with Internet Access
Room amenities
Microwave
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Bar/Lounge
Details
Price range
US$87 - US$166 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms, Suites
Details
Price range
US$87 - US$166 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms, Suites
Add Photo Photos
Traveller (54)
Room & Suite (45)
Dining (7)
Pool & Beach (7)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
mayanyun
7 September 2016|
AnswerShow all 2 answers
Response from Tonya B | Reviewed this property |
No they do not offer free shuttle service at this hotel they use Taxi service. We used Uber it is much more convenient and less expensive than Taxi especially in Lansing. Just download the Uber app. p.s. Don't stay at this... More
1
Vote
Curtis O
15 August 2016|
AnswerShow all 2 answers
Response from Gabby R | Property representative |
Dear Curtis, The hotel does not have a shuttle service available to Spartan Stadium. We do however have multiple cab companies in the area that could be utilized. We do have a list at the front desk, please ask our front... More
0
Votes
Room Tips
"Some rooms overlook the indoor pool, which can get a little loud but are convenient. Other rooms face the..."
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"Get a room not to close to the swimming pool"
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"rooms in different hotels would be much better"
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"Go somewhere else"
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