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Quality Suites Hotel

Booking.comUS$101*
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Certificate of Excellence
GreenLeadersSilver level
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$101*
US$101*
US$101*
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Quality Suites Hotel
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314 Reviews from our TripAdvisor Community

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Showing 311: English reviews
Sterling Heights, Michigan
Reviewed 26 March 2015

Thank You to the staff at Quality Suites in Lansing!!! Spend two nights there for Shutocon and everything was great! Comfortable room, excellent breakfast (eggs, bacon, sausage-YUM), and transportation to and from the event! Very pleasant desk staff and shuttle drivers! If we go again next year, I'll be back!

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Helpful?
1Thank Linda H
QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

Thank you Linda for your compliments on our shuttle transportation to and from the Convention Center. This is a service that we are happy to provide as we know it takes parking and aggravation away from you. See you next year for ShutoCon.

Chicago
Reviewed 23 March 2015

We stopped in to visit a convention over the weekend (Shutocon), and we were incredibly impressed with the high level of hospitality and service provided us. Employees were courteous and refreshingly polite our entire trip, from checkout to dealing with noise complaints. They were even accommodating to the convention, offering us shuttles to the Lansing Center. And I can't say...

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Helpful?
3Thank williamforest
QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

Thank you William for your excellent review of our hotel. It is very rewarding for me to hear that you were "incredibly impressed with the high level of hospitality and service". Thank you also for your nice comments about Tom, our breakfast chef, who has the ability to make you "forget that it is 7a.m." See you next year for...

Reviewed 14 March 2015 via mobile

The rooms are large! Two rooms (sitting and bed) with a tv in both. Some have walk balconies. The staff is the main attraction! The staff is very welcoming from your check in, to manager's reception every night to the kitchen staff who are spectacular. There is no request that they will not attempt to meet for you. Very hard...

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Helpful?
3Thank Angelica M
QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

Angelica, Thank you for the great review. I am very pleased to hear that you feel that our team is the main attraction at the hotel. That says so much. We agree that when you create an excellent team, that it is hard to leave not happy.

Jeddo, MI
Reviewed 9 March 2015

Best stay ever at a Quality Suites. Just an overnight stay, but was very clean and quiet. Had to get up early and their breakfast area was ready before it's opening time. Good location for quick access to International Airport close by.

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2Thank Barry s
QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

Thank you Barry. There is nothing better than reading a review that is titled, "Best Stay Ever". Perfect. We appreciate your kind comments and that you feel our hotel is clean and quiet - 2 must have's for an excellent hotel stay. Look forward to your next visit!

Michigan
Reviewed 24 February 2015

We always stay at choice hotels, this one is by far the best! We enjoy the breakfast in the morning, Tom the chef is a lot of fun. They offer anything you could possibly want for breakfast. The staff at the hotel are very nice and quite accommodating. In the late afternoon they even offer a complimentary cocktail hour. This...

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Helpful?
3Thank jagcutter
QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

Thank you so much for your outstanding review of our hotel. The title says it all. "We love this place!". We appreciate that you always stay at Choice Hotels and that you feel that we are the best. We pride ourselves on having excellent staff and couldn't be happier that you love us. When you have the fever to gamble...

Royal Oak, Michigan
Reviewed 11 February 2015

I've stayed at several Choice Hotel properties, but this hotel goes the extra mile to make a traveler feel extra special. When you check in, you can see all the "hotel of the year" awards hung on the wall behind the desk, and they live up to those awards daily. The staff is professional and friendly, the rooms are spacious...

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Helpful?
2Thank Borntotravel365
QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

Nothing makes me happier than the thrill of hanging our Hotel of the Year signs. But we also love it when guests like you say that "we live up to their awards daily". It's just the way we do things here at this hotel. Glad to hear that you loved our signature breakfast and that we measure up to Hyatt's...

Cedar Springs
Reviewed 8 February 2015 via mobile

We stayed here for the park and fly before our vacation. We enjoyed the free drinks and appetizers and visiting with new friends. We were very impressed with the delicious hot breakfast at 4:00 in the morning. The rooms were very clean and comfortable. The park and fly was very reliable and was waiting for us when we returned. Mike,...

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Helpful?
3Thank Connie K
QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

Thank you Connie for your very nice review of our hotel. Free drinks and appetizers is a signature feature of our hotel that you can't find elsewhere. We prefer to give guests such a great value, that future stays with us, become automatic. And we specialize in lost and found too :)

Racine, Wisconsin
Reviewed 1 February 2015

We've stayed at this hotel twice now...once on a last-minute need to stay overnight traveling back from Canada four years ago and once as part of a hockey tournament. We enjoyed our one-night stay the first time and it hasn't changed in the past four years. Our hockey weekend stay (17, 11-yr olds and parents) was well accommodated by the...

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Helpful?
2Thank Murray H
QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

Wow. Thanks Murray for telling the world that "we still understand what customer service and satisfaction is all about. We concur. Great service means not having to ask for anything. We train our staff to anticipate your needs. Everytime. For hockey teams it means changing our breakfast times to accommodate your team's schedule and giving parents a private place to...

Reviewed 26 January 2015

I am on the road a lot, spending a lot of time in hotels... I coach a youth hockey team and we travel our fair share. The service provided was the BEST I have ever had... The staff was so polite, and professional I only wish all the places we went would be the same. If we ever come back...

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Helpful?
2Thank matt m
QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

Dear Matt, Wow. "The service provided here was the BEST I have ever had." Such a great comment to read. Thank you. We are also thrilled to hear that you found our staff to be so polite and professional. We look forward to seeing you and your team next time.

Reviewed 26 January 2015

Our hockey team just stayed this past weekend at this hotel and I cannot tell you what excellent service that we got from ALL of the staff that worked there. As soon as you checked in you were greeted by a friendly staff. Rooms are very clean and spacious. The breakfast staff is outstanding. They will do whatever you want...

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Helpful?
2Thank Jennifer H
QualitySuitesMgr, General Manager at Quality Suites Hotel, responded to this review

Thank you Jennifer for your great review of your stay here. I'm very pleased to hear that found our suites very clean and spacious along with an "outstanding" breakfast. I appreciate you telling your hockey organization that this the THE hotel to stay at in Lansing. See you next time.

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Breakfast Available
  • Shuttle Bus Service
  • Dry Cleaning
Official Description (provided by the hotel)
The Quality Suites Hotel in Lansing has won the Hotel of the Year Award as well as six consecutive Platinum Awards from Choice Hotels International. First-class amenities include a complimentary continental breakfast or choose our award-winning hot breakfast option. The hotel also hosts an evening reception nightly from 5-7pm with complimentary beer, wine, and cocktails. All suites have two rooms and include a microwave, refrigerator, a sleeper sofa, and two televisions with 55 HD channels. Free high speed internet access is available throughout the hotel along with computer internet stations for guest use. The property also has a convenience store, sauna, and a complimentary airport shuttle van. ... more   less 

Additional Information about Quality Suites Hotel

Address: 901 Delta Commerce Dr, Lansing, MI 48917-9772
Region: United States > Michigan > Ingham County > Lansing
Price Range: RM475 - RM649 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Suites Hotel 2.5*
Number of rooms: 117
Reservation Options:
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Also Known As:
Quality Inn Lansing
Quality Hotel Lansing
Hotel Style:
#1 Green Hotel in Lansing
#2 Romantic Hotel in Lansing
#3 Family Hotel in Lansing
#6 Business Hotel in Lansing
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Questions & Answers

Questions? Get answers from Quality Suites Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There isn't a bad room but all rooms have an outdoor view”
ChanceC_12, 20 Mar 2017 | Read review
“I would choose a room not on the main floor, in order to lessen any noise from wandering guests.”
bettyo780, 16 Nov 2016 | Read review
“Room facing back parking lot fourth floor was quiet and offered "green" view”
HollyJ559, 29 Sep 2016 | Read review
“Most areas seem to be very quiet.”
Cinnilouwho, 21 Aug 2016 | Read review
“Ask for first floor”
anduts, 3 Aug 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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