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Comfort Inn

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404 Reviews from our TripAdvisor Community

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Showing 401: English reviews
Newcastle, On
Reviewed 27 November 2015 via mobile

This hotel doesn't look like much from the outside, but as soon as you walk in you'll notice a warm inviting lobby and very courteous front desk staff. Nice indoor pool and hot tub, very good included breakfast, guest laundry, and everything you need. Clean smoke-free room, very comfy bed, reasonable price. Would definitely stay again in our travels.

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Helpful?
Thank Joyce K
Hotelmanagergr, Front Office Manager at Comfort Inn, responded to this review

Thank you for providing feedback from your most recent stay with us! We are delighted that you found our hotel warm, friendly and accommodating! We take pride in our hotel amenities and services. I am pleased that you found value in our hotel and you enjoyed our complimentary breakfast. Thank you for choosing our hotel. We look forward to hosting...

Osoyoos
Reviewed 23 November 2015

Michael S's comments reflect everything I found, although the dog part was not applicable in my case. We found the room size and amenities outstanding, and the staff very friendly and helpful. It was a pleasure staying at this motel, and we would recommend this motel for anyone staying in Lansing.

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Helpful?
Thank RoadrunnerBC
Hotelmanagergr, Front Office Manager at Comfort Inn, responded to this review

Thank you for reviewing your recent stay at our hotel. We truly value your feedback and we are overjoyed by your experience! The next time you are in the Greater Lansing Area, we would love for you to stay with us again. Thank you very much for choosing our hotel and we look forward to providing you with the same...

Oshawa, Canada
Reviewed 20 November 2015

I am a truck driver and sleep out a lot.This comfort inn is my favourite the staff is the best.From the minute you step in they will do anything the make your stay pleasant.The rooms are spotless and the beds are very comfy.Breakfast in the morning is also very good (the waffles yum mm) there is also a good selection...

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Helpful?
Thank Andre A
Hotelmanagergr, Front Office Manager at Comfort Inn, responded to this review

Thank you for consistently choosing our hotel! We are always glad to see you when you are in Michigan for work. Your loyalty to our hotel is outstanding and we are pleased you have been staying with us for over two years now! Thank you time and time again for your business. We look forward to seeing you soon!! Sincerely,...

Jackson, Wyoming
Reviewed 19 November 2015

This is one of the Best Comfort Inns I have had the pleasure of staying in. From great Front Desk Staff to Clean Well Appointed Rooms , to a Great Hot Breakfast , everything is Top Notch. Also are super location just off the interstate. Also lots of Restaurants close by. If staying in Lansing or passing through traveling east...

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Helpful?
Thank Michael S
Hotelmanagergr, Front Office Manager at Comfort Inn, responded to this review

Thank you for taking the time to review your recent stay with us! Your kind words mean the world to us and we will use your feedback to continue our efforts in providing the best customer experience possible. Our hotel has a lot to offer and it is centrally located! We are pleased you were able to enjoy many of...

Grand Rapids, Michigan
Reviewed 15 November 2015 via mobile

This review is for the Canal Street location. The app won't allow me to specify. Located right off the interstate, close to the exit. Plenty of restaurants close by, truck parking is available as well. Huge rooms and very reasonably priced. Quiet location and very friendly staff! Definitely will be returning!

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Helpful?
Thank Herb C
Hotelmanagergr, Front Office Manager at Comfort Inn, responded to this review

Thank you for taking the time to review our hotel! We are pleased we could accommodate your truck parking and our location is near several restaurant and shopping options. Thank you for choosing Comfort Inn West for your lodging needs and we look forward to see you the next time you are in Lansing! Sincerely, Jessika Royce Front Office Manager...

Reviewed 1 November 2015

If there are 2 of you, ask for the king room with sofa-bed. We paid same price as king room and the room size was twice as big. Room to dance! Perfectly clean, perfectly satisfactory. From now on we will always stay at this Comfort Inn when attending a Sparty's game.

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Helpful?
Thank tripgarden
Hotelmanagergr, Front Office Manager at Comfort Inn, responded to this review

Thank you for taking the time to provide feedback of your stay with us. We are delighted to see you enjoyed our King Study option for your overnight room. They are more spacious than our standard kings, however sometimes they are more expensive. We are pleased that you were able to take advantage of it with no additional cost! Thank...

Muncie, Indiana
Reviewed 28 October 2015

The staff at the hotel are so accommodating and friendly. I really appreciate the desk clerks Jessica and Shannon for all their help in booking my reservation and for making sure that I am completely satisfied.

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Helpful?
Thank Ken S
Hotelmanagergr, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to review our hotel! We are pleased that Shannon and Jessika were able to take great care of you from the very beginning by taking your reservation all the way to assisting you while you stayed at our facility. It is always a pleasure to receive positive feedback and I will be sure to...

detroit
Reviewed 27 October 2015

Stayed at this hotel for an overnight on a business trip. The first room they gave me was a no-go -- the desk chair was broken and the room had a really strange burnt hair smell to it. I couldn't open the window either because of a huge hole in the screen that lots of interesting looking bugs taking advantage...

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Helpful?
Thank madmatthew
Hotelmanagergr, Front Office Manager at Comfort Inn, responded to this review

Thank you for providing such valuable feedback! We are pleased you enjoyed your overall experience at our hotel. I would like to apologize for the condition of your first room! It is not our standard to have anything in our rooms malfunctioning and with your review, we can make the repairs to bring the room back into proper working condition....

Hasbrouck Heights, New Jersey
Reviewed 26 October 2015

I had a really nice weekend stay at the Comfort Inn. The staff is just excellent! From the Front Desk staff that made it so easy to check in, to the Housekeeping staff that kept the room really clean to the dynamo in the Breakfast room who I still have no clue how that woman kept up with all the...

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Helpful?
Thank Justin W
Hotelmanagergr, Front Office Manager at Comfort Inn, responded to this review

Thank you for taking the time to review your recent stay at our hotel. We are excited to hear that our staff was able to make your stay an excellent one! We take great pride in our hotel's goods and service and I would like to apologize on behalf of our team for any inconvenience the pool towels may have...

Reviewed 13 October 2015 via mobile

We had a wonderful experience at this hotel and would highly recommend it. We came in late on a stop along our Honeymoon road trip and Tara at the front desk was so welcoming and sweet! We will be looking for other Comfort Inns along our way based on this experience!

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Helpful?
Thank Amy C
Hotelmanagergr, Front Office Manager at Comfort Inn, responded to this review

Thank you for choosing our hotel during your visit through Lansing! We are pleased that Tara was able to provide exceptional service and you enjoyed her hospitality. We hope you had a fantastic honeymoon! If you travel in the area, we would love for you to stay with us again. Thank you for your business and we hope to see...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
  • Dry Cleaning
  • Banquet Room

Additional Information about Comfort Inn

Address: 525 N Canal Rd, Lansing, MI 48917-7710 (Formerly Hampton Inn Lansing)
Region: United States > Michigan > Ingham County > Lansing
Price Range: RM390 - RM656 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Hampton Inn Lansing Hotel Lansing
Lansing Hampton Inn
Hotel Style:
#1 Business Hotel in Lansing
#1 Romantic Hotel in Lansing
#2 Family Hotel in Lansing
#2 Best Value Hotel in Lansing
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn staff and other travellers.
2 questions
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Portland, OR

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Questions? Get answers from Comfort Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“family friendly”
 of 5 bubbles I9842NCkylec, 12 Feb 2017 | Read review
“Very nice!”
 of 5 bubbles ClaraK846, 28 Dec 2016 | Read review
“Third floor was nice and quiet”
 of 5 bubbles WalmartCustomer, 1 Nov 2016 | Read review
“Balcony rooms are nothing special, 3rd floor was quiet”
 of 5 bubbles KeyshawnW, 20 Oct 2016 | Read review
“no comment - room was quiet”
 of 5 bubbles 110ronaldn, 30 Sep 2016 | Read review
5 of 5