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Convenient location. Although rooms were clean, daily housekeeping left much to be desired. Out our 4 days here we had to call office for services every day. Neglect was failure to empty trash, leave toliet and facial tissue, need for linens. Their pillows were king...More
Thank Lyndal B
Response from Steve D, Manager at Residence Inn Detroit LivoniaResponded 14 August 2017
Dear Lyndal B.,
Thank you for staying with us at the Residence Inn Livonia. I apologize for the housekeeping issues you experienced while staying at our hotel. The issues you mentioned are not the standard for our cleaning services, and we will communicate your feedback...More
Average pricing for the area, there is also a town place suites (cheaper, lower end and a Fairfield Inn (sometimes more expensive) on the same property.
Pluses - Staff was friendly. The breakfast included rice / rice cooker and above average assortment of hotel breakfast...More
Response from Steve D, General Manager at Residence Inn Detroit LivoniaResponded 28 July 2017
Thank you for taking the time to write a review on Trip Advisor. We appreciate your feedback. The room that you were in is unfortunately on the inside corner of our L shaped guest building. Because of this, it has one fewer window...More
Front desk clerk was wonderful and helpful. Unfortunately the room was not clean. The cooktop was greasy. There was a pile of spilled pet food in the closet. The tv remotes were grungy. Breakfast was adequate other than the coffee being full of grounds. The...More
Thank Christine D
Response from Steve D, General Manager at Residence Inn Detroit LivoniaResponded 18 March 2017
Greetings Christine D,
I would like to humbly apologize to you. We unfortunately dropped the ball and I would like to make it up to you. If you could, please email me at firstname.lastname@example.org and let me know your stay details and I will make...More
I host a hockey event in Metro Detroit; this year has been the 12th annual. For the past 7 years we have been using the Residence Inn Detroit Livonia as our host hotel.
They have been so accommodating every year - from Sarah and Steve...More
Thank JR B
Response from Steve D, General Manager at Residence Inn Detroit LivoniaResponded 8 December 2016
Thank you JR B, as always it is our pleasure to have you! We look forward to seeing everyone again next year!
I was long term guest about five years ago, and seeing as I was back in the area, I was interested to see how the place was doing.
The biggest change was a recent renovation of the rooms. They now look very clean and modern....More
Response from Steve D, General Manager at Residence Inn Detroit LivoniaResponded 3 September 2016
Thank you for taking the time to complete a review. Having personally been working at the Residence Inn Livonia for 11 years, I can also appreciate how much more modern the rooms and the lobby look. I am glad to hear that the...More
US$111 - US$224 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#7 Business Hotel in Livonia
Non-Smoking Rooms ,
Number of rooms
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