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We knew holiday inn was a great hotel so we were safe booking this on a whim. Glad we stayed. Wonderful building. Maybe needs a little updating in the rooms. But everything was clean as expected. Staff was friendly and helpful.
I would recommend any...More
Thank Jess K
Management response:Responded 8 June 2016
Thank you Jess for that wonderful 5 STAR review. I'm glad you enjoyed your stay with us, while visiting Mackinaw City. We look forward to your next visit UPNORTH
I usually stay at Holiday Inn Express, since they offer clean bathrooms and great sleep quality. This one, was not my favorite, though; there was a weird smell and was a little outdated for my taste, maybe because of the location.
It was ok, comfortable...More
1 Thank Paula-07-26
Management response:Responded 4 June 2016
Thank you Paula for taking time to write us a review on your recent stay at the Holiday Inn Express-Mackinaw City. I'm you enjoyed your stay. We look forward to your next visit UP NORTH
Stayed one night on a business trip. Check-in was interesting. Staff wasn't rude, but wasn't helpful either. Answers to simple questions I had were not well provided. Room facing highway was surprisingly loud for being a quiet town. Internet was very slow in the room,...More
Management response:Responded 3 June 2016
Thank you Buffalo Gal for that honest review...we are close to the highway and it can be a bit loud at times. Our Internet has a very strong ban width, but it can be slow when the hotel if full and everyone is one their...More
This Holiday Inn Express looks typical but the service by Mitch (Manager), Alice (Breakfast Server), and the hustle that I witnessed from the Cleaning Personnel was outstanding! This hotel is run well and it is very much appreciated by myself and from what I overheard,...More
Management response:Responded 1 June 2016
Thank you Toni for that 5 STAR review...and for recognizing Alice and Myself...I'm glad we could be at your service...along with all of our housekeeping staff. We look forward to your next visit to Mackinaw City...
Sammy and another young blonde girl were at the desk when we checked in. Sammy was very rude, the other young girl I wasn't able to catch her name as she was busy texting on her phone. Check in took longer than any other HIE...More
Management response:Responded 11 June 2016
Thank you Marty for your review. I appreciate your comments and will share these with our team AND Sammy, so that we can continue to improve our services. I do hope to have the opportunity to welcome you back in the future, so that we...More