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Red Roof Inn Detroit Madison Heights

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Traveller (5)
Room & Suite (17)
Overview
  • Excellent48%
  • Very good15%
  • Average13%
  • Poor11%
  • Terrible13%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Pets Allowed
Wheelchair Access
Housekeeping
2 Star Hotel
All hotel details
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (137)
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134 results
Traveller rating
62
21
17
16
18
Traveller type
Time of year
LanguageEnglish
62
21
17
16
18
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All reviewsfront deskroom was cleanawesome customer serviceredroof innawesome staythe general managergreat place to staymini fridgeenjoyed my staybusiness triparmanimichiganconniemaintenance
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1 - 5 of 134 reviews
Reviewed 4 weeks ago via mobile

It was one of the most horrible experiences ever. The room was exremely dirty, not to mension the horrible smell. The staff were just plain rude and uncooperative. They're not willing to listen, infact, they wont even look at you! The bathrooms were dirty and...More

1  Thank Rania m
Response from April S, General Manager at Red Roof Inn Detroit Madison HeightsResponded 3 weeks ago

I am very sorry that you had a bad experience at the property. We take pride in the cleanliness of our property and we are still working on improvements.We do value you as a guest and hope that you give us another chance to make...More

Reviewed 10 June 2018 via mobile

Sharonda gave us a great welcoming and good service very polite and respectful stay was wonderful and we got a good room worth a good quality. Room had a fresh scent clean and comfortable for the night

Thank Janetta T
Response from April S, General Manager at Red Roof Inn Detroit Madison HeightsResponded 3 weeks ago

Thank you very much for your feedback. I will be sure to share it with Sharonda.

Reviewed 22 May 2018 via mobile

Where do I start? Stayed here in May 2018. Room 126 cleary deals drugs, people in and out all day and all night (5-6/hour) Prostitutes all over this place. Our rooms security lock was broken and seemed like someone kicked the door in. Seems like...More

Thank MikkiMoore
Response from April S, General Manager at Red Roof Inn Detroit Madison HeightsResponded 5 June 2018

I just want to apologize for the security latch being broken in your room; we are taking action on correcting things on property. I can assure you that no one kicked in the door of the room. If you would like to discuss the issues...More

Reviewed 18 May 2018 via mobile

I stayed at this redroof weekly and the staff here is amazing nothing but love over there one staff memeber that is extremly amazing is armani always respectful and april the general manager is also amazing and respectful love the staff here housekeepers clean the...More

Thank Jay C
Response from April S, General Manager at Red Roof Inn Detroit Madison HeightsResponded 5 June 2018

Thank you very much for your response! We appreciate your business!

Reviewed 15 May 2018 via mobile

Great guest service from Armani! Room was clean and slightly updated. Haven’t stayed at a red roof inn in forever if ever. Was totally surprised that I enjoyed my stay and felt comfortable. Really was just trying to save some money. Will return.

Thank Tiffany H
Response from April S, General Manager at Red Roof Inn Detroit Madison HeightsResponded 5 June 2018

Thank you very much Tiffany for your review! I am happy to see that we exceeded your expectations. Please make sure you visit us again soon.

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Non-Smoking Hotel
Room amenities
Air Conditioning
Microwave
Details
Price range
US$54 - US$72 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$54 - US$72 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (5)
Room & Suite (17)
Questions & Answers
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Tina F
30 July 2016|
Answer
Response from Yvonne P |
It is about 15 mins from dream cruise. I would recommend the Motel 6 across the street. The people are so much nicer there and the price is so much better..
0
Votes
NikkiandJason
11 April 2015|
Answer
Response from April S | Property representative |
Hello Nikki sorry for the delay we are approximately 13 mins away.
0
Votes
Room Tips
"Stay somewhere else!"
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"Make sure the A/C works. LOL"
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"Superior king rooms are worth the extra money. More space and amenities like hair dryer and coffee pot."
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"Super Slow Wifi"
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