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Days Inn & Suites Madison Heights MI

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Days Inn & Suites Madison Heights MI
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404 Reviews from our TripAdvisor Community

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Showing 403: English reviews
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Warren, Michigan
Reviewed yesterday NEW

Review collected in partnership with Days Inn
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Helpful?
Thank katherinehT8970PG
Bay City, Michigan
Reviewed 2 days ago NEW

Water was cold could not enjoy our hot tub very unsatisfied with staff very rude when booking gave me the wrong room not enough towels and the breakfast was horrible very unsatisfied then when I called to talk to a manager was told he's not available 4 Different times awful place

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Thank saramY9936ZB
Days I, Guest Relations Manager at Days Inn & Suites Madison Heights MI, responded to this review

Dear saramY9936ZB, Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made with the state of our accommodations. I am very displeased to hear that anyone was treated with rudeness or that any misunderstandings regarding your booking were not addressed in a professional manner. The standard procedure in such cases is to...

Houghton Lake, Michigan
Reviewed 2 days ago NEW

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Thank ces308
Days I, Guest Relations Manager at Days Inn & Suites Madison Heights MI, responded to this review

Toronto, Canada
Reviewed 1 week ago NEW

This place was disgusting in and out holes in the walls behind the bed for mice I think food thrown on the carpet waiting for them to come and eat even in the halls pretzels and cookies sitting on the floors and windows 2 days and probably still there. They need real cleaners in there heater couldn't use cuz it...

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Thank Vedo1
Days I, Guest Relations Manager at Days Inn & Suites Madison Heights MI, responded to this review

Dear Vedo1, Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as...

Troy, Michigan
Reviewed 1 week ago NEW

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Thank Dave T
Days I, Guest Relations Manager at Days Inn & Suites Madison Heights MI, responded to this review

Warren, Michigan
Reviewed 1 week ago NEW

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Thank dedriaunaw
Days I, Guest Relations Manager at Days Inn & Suites Madison Heights MI, responded to this review

Bluffton, South Carolina
Reviewed 1 week ago

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Thank kevineN7396RS
Days I, Guest Relations Manager at Days Inn & Suites Madison Heights MI, responded to this review

Detroit, Michigan
Reviewed 1 week ago

The pool was dirty. The bathroom had a a used towel left in the shower. Looked moldy. I wouldn't return or recommend unless I had to stay somewhere. Better that no where. But definitely dirtier than expected.

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Thank laurasQ232KL
Days I, Guest Relations Manager at Days Inn & Suites Madison Heights MI, responded to this review

Dear laurasQ232KL, Thank you for bringing to our attention your experience and comments regarding your stay. I assure you that the pool is cleaned on a regular basis, including weekly special treatment and I want to apologize for the temporarily dirt in which you found it. We sincerely hope that we may be given a chance to change your perception...

Roseville, Michigan
Reviewed 1 week ago

Very poor everything hotel managers was very rude , they kicked me out and said I was smoking I don't even smoke And got pictures of the manager smoking a cigarette in the lobby .rooms always smell like weed also gets reckless on the weekend.

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Thank Y2030LHritag
Days I, Guest Relations Manager at Days Inn & Suites Madison Heights MI, responded to this review

Dear Y2030LHritag, Thank you for rating your recent experience at our hotel. I am sorry for any rudeness that you encountered with this situation and I assure you that your comments have been addressed with our entire staff and management team to ensure that no similar incident occurs in the future. Know that your voice is very important to us...

Detroit, Michigan
Reviewed 1 week ago via mobile

Last Wednesday, our power went out in the gouse from the wind and we we and booked a room at Days Inn & Suites in Madison Heights. We bought the more expensive room with the tub in the living room because we figured that we could enjoy this tub and forget about our house not having power. When we got...

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Thank Foressia
Days I, Guest Relations Manager at Days Inn & Suites Madison Heights MI, responded to this review

Dear Foressia, I am terribly sorry that you experienced a number of inconveniences regarding the facilities and electronics in your room. We understand that you are hesitant to return based on this experience, though we hope to have another chance to impress you in the future. I want to assure you that your comments are being taken seriously, passed onto...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Refrigerator in room
  • Air Conditioning
  • Microwave
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Days Inn & Suites Madison Heights MI

Address: 1331 W 14 Mile Rd, Madison Heights, MI 48071-1056
Region: United States > Michigan > Madison Heights
Price Range: RM221 - RM323 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Days Inn & Suites Madison Heights MI 2*
Number of rooms: 84
Reservation Options:
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Also Known As:
Best Western Troy-Madison Hotel Madison Heights
Madison Heights Best Western
Best Western Madison Heights
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Questions & Answers

Questions? Get answers from Days Inn & Suites Madison Heights MI staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do yourself a favor and don't book here.”
 of 5 bubbles 290gregorym, 13 Dec 2016 | Read review
“Do not stay here!!!”
 of 5 bubbles JackieO76, 17 Aug 2016 | Read review
“Rooms are getting renovated”
 of 5 bubbles kimwU3893YC, 13 Apr 2016 | Read review
“the room right above the desk is spacious”
 of 5 bubbles aah910, 18 Nov 2015 | Read review
“Avoid the ground floor. Lock on the slider was flimsy and there were people outside all night.”
 of 5 bubbles PPatterson, 25 Oct 2015 | Read review
5 of 5