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    Residence Inn Detroit Troy/Madison Heights

    32650 Stephenson Hwy, Madison Heights, MI 48071-5522
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    08/10/2017 09/10/2017
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    US$104
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    Traveller (11)
    Room & Suite (14)
    Dining (3)
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    115 reviews
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    674 reviews
    #1 of 17 hotels in Troy
     
    Overview
    • Excellent46%
    • Very good29%
    • Average11%
    • Poor8%
    • Terrible6%
    Travellers talk about
    “full kitchen” (9 reviews)
    “murphy bed” (5 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Kitchenette
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    3.0 Star Hotel
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    Courtyard Detroit Troy
    115 reviews
    #12 of 17 hotels in Troy
     
    The Townsend Hotel
    841 reviews
    #1 of 2 hotels in Birmingham
     
    Best Western Premier Detroit Southfield Hotel
    129 reviews
    #1 of 20 hotels in Southfield
     
    Drury Inn & Suites Detroit Troy
    674 reviews
    #1 of 17 hotels in Troy
     
    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (99)
    There are newer reviews for Residence Inn Detroit Troy/Madison Heights
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    31 - 35 of 97 reviews

    Reviewed 28 September 2015

    We actually stayed here a couple of weeks ago, so this review is a bit overdue. We were very happy with the accommodations. The room was spacious and pleasantly decorated. The kitchen was well appointed. The highlight of our stay was the customer service. The...More

    Thank Claire516
    Response from ResidenceInnMHGM, General Manager at Residence Inn Detroit Troy/Madison HeightsResponded 29 September 2015

    Claire, Thank you for taking the time to share your experience. What can I say except, I love what I do. I am glad that we are able to help start your day off on the right foot. We hope your travels bring you back...More

    Reviewed 19 August 2015

    Our home owners insurance put us up here when we had a plumbing emergency. I didn't want to go to a hotel, but they made an unpleasant situation much nicer. They staff is incredibly friendly and accommodating. The room was clean and comfortable. It showed...More

    Thank Mary Ruth D
    Response from ResidenceInnMHGM, General Manager at Residence Inn Detroit Troy/Madison HeightsResponded 20 August 2015

    Dear Mary Ruth D, Thank you for taking the time to share your experience with our location. We are very glad you enjoyed your stay and hopefully we will see you again soon. Best Regards, Justin Morandini

    Reviewed 15 August 2015

    I went in just because it was recommended by colleagues but personally had a very bad experience. The aircon did not work for two days, did not get repaired till multiple follow ups were done and again failed the night before I left:-( The housekeeping...More

    Thank Capri67
    Response from ResidenceInnMHGM, General Manager at Residence Inn Detroit Troy/Madison HeightsResponded 17 August 2015

    Thank you for taking the time to review our hotel and share your experience. I would first like to say that I am very sorry that you had a negative stay at our location. At Residence Inn, we pride ourselves on our service and standards...More

    Reviewed 14 May 2015

    This is a very old property which has been poorly renovated and poorly maintained. I stayed here for a month. Each day when housekeeping came to "clean" the room they would take our dirty towels - but not replace them until 5pm. I finally asked...More

    Thank ppour
    Response from ResidenceInnMHGM, General Manager at Residence Inn Detroit Troy/Madison HeightsResponded 15 May 2015

    Dear PPour, I am very sorry that you did not have an enjoyable stay with us. As we pride ourselves on delivering a memorable hotel experience, we have unfortunately did not deliver on your most recent stay. Please accept our sincere apology for the housekeeping...More

    Reviewed 24 April 2015

    This was the most unclean hotel I've ever stayed in. I'd rather stay at the EconLodge! It was that bad, if it wasn't past 10 and snowing I would of stayed in my car! There was hair everywhere, used soap in the shower, the sheets...More

    Thank Melissa S
    Response from ResidenceInnMHGM, General Manager at Residence Inn Detroit Troy/Madison HeightsResponded 29 April 2015

    Dear Melissa S, I am so sorry to hear that you had a less than satisfactory stay. I have reviewed your comments with my management team to help us determine your room was not cleaned properly proir to your arrival. I sincerely apologize and we...More

    Courtyard Detroit Troy
    115 reviews
    #12 of 17 hotels in Troy
     
    The Townsend Hotel
    841 reviews
    #1 of 2 hotels in Birmingham
     
    Best Western Premier Detroit Southfield Hotel
    129 reviews
    #1 of 20 hotels in Southfield
     
    Drury Inn & Suites Detroit Troy
    674 reviews
    #1 of 17 hotels in Troy
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Laundry Service
    • Self-Serve Laundry
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Tennis Court
    • Outdoor pool
    Details
    • Price range
    • US$107 - US$214 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 96
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Marriott, Hotels.com, Travelocity, Priceline, Orbitz, Cancelon and Hotwire so you can book your Residence Inn Detroit Troy/Madison Heights reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Michigan >
    • Madison Heights
    • Also Known As
    • Residence Inn Detroit Troy/Madison Heights Hotel Madison Heights ,
    • Residence Inn Madison Heights ,
    • Madison Heights Residence Inn
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    Traveller (11)
    Room & Suite (14)
    Dining (3)
    Pool & Beach (1)
    Hotel & Grounds (19)
    Business Centre & Event Rooms (1)
    Nearby
    Best Western Premier Detroit Southfield Hotel
    129 reviews
    14.76 km away
     
    The Townsend Hotel
    841 reviews
    8.15 km away
     
    Courtyard Detroit Troy
    115 reviews
    2.13 km away
     
    Drury Inn & Suites Detroit Troy
    674 reviews
    4.47 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Zaagmac1
    26 May 2016|
    AnswerShow all 3 answers
    Response from Andrea W | Reviewed this property |
    Yes there was a fee...I believe 100..
    0
    Votes
    RBCOOLB
    20 February 2016|
    Answer
    Response from Claire516 | Reviewed this property |
    I don't think so. The pool is an outdoor pool.
    1
    Vote
    Room Tips
    "Choose a room at a different hotel"
    Read review
    "Say away from rooms closer to highway (at the back of the Hotel)"
    Read review
    "Get away from the freeway traffic noise."
    Read review
    "Room 123 next to the pool. Safe & great sunset views"
    Read review
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