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Extended Stay America - Detroit - Madison Heights

92 reviews
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Traveller (20)
Room & Suite (10)
Dining (1)
Overview
  • Excellent33%
  • Very good16%
  • Average11%
  • Poor20%
  • Terrible20%
Travellers talk about
“month stay”(2 reviews)
“enjoyed my stay”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
2.5 Star Hotel
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Reviews (92)Write a Review
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1 - 5 of 92 reviews
Reviewed 6 January 2018

I normally don't review places but I felt the need to this time. I agree with Cafeaulait368. I cant believe these people got hired to do this work. They can't smile and definitely talk to you like you're a child or a complete moron. I...More

Thank smallbatchicecream
Response from 00esa, Manager at Extended Stay America - Detroit - Madison HeightsResponded 10 January 2018

Thank you for your review. Please accept our apologies for the poor service you experienced when you contacted our front desk. We take pride in delivering superb service, so we apologize that we fell short. Your feedback has been shared with the appropriate staff, and...More

Hotel's Favourite
Reviewed 18 July 2017

I was impressed with this Extended Stay America when I walked in and it smelled very fresh and clean - our room was the same way! Great location close to the expressway. Pleasant and helpful staff. There is no coffee maker or hair dryer in...More

Review collected in partnership with Extended Stay
Thank Diane C
Response from 00esa, General Manager at Extended Stay America - Detroit - Madison HeightsResponded 19 July 2017

Diane, thanks for the awesome feedback. We are thrilled to know you loved your clean, fresh room and that our service and facilities were to your satisfaction. It was such a pleasure serving you at Extended Stay America - Detroit - Madison Heights, and we...More

Reviewed 18 December 2017

I had a doctor appointment in Troy Mi the weather was bad so i drove from Lansing Mi . I stay the night at Extended Stay America the location was perfect . The hotel need to be updated vending machine was broken. they a change...More

Review collected in partnership with Extended Stay
Thank 574prescillam
Response from 00esa, Manager at Extended Stay America - Detroit - Madison HeightsResponded 19 December 2017

Thanks for staying at our hotel while here for the doctor appointment. We are happy to read you were benefited with our convenient location and that you had an overall nice stay. However, we are sorry for the issue you experienced and regret the inconvenience...More

Reviewed 4 December 2017

great bed, great room, great location, awesome, helpful staff, and breakfast did the job- coffee was fresh and hot. I would recommend this hotel to anyone who stays in the Detroit area. I will definatly come back as needed!More

Review collected in partnership with Extended Stay
Thank 999usa
Response from 00esa, Manager at Extended Stay America - Detroit - Madison HeightsResponded 5 December 2017

Thank you for choosing to stay at Extended Stay America. It’s good to know our location was ideal for your needs and that you were impressed with the service provided by our staff. Thanks again for recommending us online, and we look forward to serving...More

Reviewed 16 November 2017

For the most part my stay at this hotel was fine, the staff was friendly. The exception to this would be my encounters with Mike at the front desk. Not only is he rude to customers but his team members as well. There is no...More

Thank cafeaulait388
Response from 00esa, Manager at Extended Stay America - Detroit - Madison HeightsResponded 17 November 2017

Thank you for your review. Please accept our apologies for the poor service you experienced when you contacted our front desk. We take pride in delivering superb service, so we apologize that we fell short. Your feedback has been shared with the appropriate staff, and...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Self-Serve Laundry
Breakfast included
Laundry Service
Room amenities
Microwave
Things to do
Tennis Court
Details
Price range
US$77 - US$92 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$77 - US$92 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveller (20)
Room & Suite (10)
Dining (1)
Questions & Answers
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Room Tips
"Don't stay here"
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"Have rooms that easily are accessible for those with mobility issues!/Wheel chairs"
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"I am looking to upgrade to big master suite when it comes available.Nice that sun traveled directly over..."
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"Bring shampo"
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