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Comfort Inn Marshall

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216 Reviews from our TripAdvisor Community

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Showing 215: English reviews
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Battle Creek, Michigan
Reviewed 2 weeks ago

Due to the uncertain nature of power outages, we had reserved the room for another night. Power came back on that afternoon. Drew(general manager) was wonderful to us. He allowed us to cancel the reservation without penalty. It was very much appreciated!

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Helpful?
Thank degreg3584
Drew L, General Manager at Comfort Inn Marshall, responded to this review

Dear degreg3584, I would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. During any type of emergency situation such as a major power outage we always try to work with...

Traverse City, Michigan
HOTEL’S FAVOURITE REVIEW
Reviewed 29 January 2017 via mobile

Had to pull over was falling asleep at the wheel. I will say this property is clean and very polite staff. Enjoyed getting to speak with Drew the morning at check out. It's hard to find a manager that is so willing to answer all my questions about the area. He is very knowledgeable and was a good resource. Breakfast...

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Helpful?
Thank Dan B
About Hotel's Favourite Review
Drew L, General Manager at Comfort Inn Marshall, responded to this review

Dear Dan B. Thank you so much for the kind words. I am very glad that you enjoyed your stay here at the Comfort Inn Marshall. I am happy to have helped with any questions you had during your recent stay with us. We look forward to having you as our guest here again the next time you find yourself...

Ann Arbor, Michigan
Reviewed 2 weeks ago

For $49.00 (from Hotels.com) per night for 3 night this was an amazing deal. Room was clean Room was a good size (could have been a little bigger). My 7 year old even mentioned the bathroom was so small. Hotel staff was very nice & accommodating. I was given a double bed room instead of a king with gave me...

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Helpful?
Thank Sarah M
Saginaw
Reviewed 2 weeks ago

Couldn't sleep with noise from fridge and heater air conditioner clicking during the night. I have stayed several times this was the only time it was loud, I usually have a room on the south of the hall, this was the first time on the front. I would recommend getting a room in the back s

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Helpful?
Thank caa328
Drew L, General Manager at Comfort Inn Marshall, responded to this review

Dear caa328 , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer...

Chicago, Illinois
Reviewed 3 February 2017

I would stay again for business ,vacation ,really enjoyed my stay .rooms were clean ,bed was very comfortable,and really enjoyed fresh breakfast in the morning .would definitely stay here again ,thank you all !

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Helpful?
Thank mikestay22
Drew L, General Manager at Comfort Inn Marshall, responded to this review

Dear Mikestay22, Thank you for taking the time to complete a survey about your recent stay here at the Comfort Inn Marshall. I am happy to hear that you enjoyed your stay here with us. Providing great service is what we strive for. Thank you again for the kind words. We look forward to seeing you the next time you...

West Bloomfield, Michigan
Reviewed 26 January 2017 via mobile

We stayed at the Comfort Inn for a second time. The staff was again friendly and helpful, the room a bit dated, but clean and neat. They did replace all the box springs the day we arrived. The hot tub was hot and the pool warm. Included were afternoon snacks and the typical breakfast, but very good. We will return.

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Helpful?
Thank BarbF2
Drew L, General Manager at Comfort Inn Marshall, responded to this review

Dear BarbF2, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking...

Scarsdale, New York
Reviewed 24 January 2017 via mobile

Under a little unseen renovation for the better. Staff is great and well trained. The evening I stayed there was hot a hot meal and appetizers. Room clean and neat well appointed. I stay 200 nights a year in 130 hotels. The purpose of the reviews are mostly for the patrons. Hopefully this will allow owners/management to improve their hotel...

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Helpful?
Thank fleetmike
Drew L, General Manager at Comfort Inn Marshall, responded to this review

Dear Fleetmike, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking...

Owosso, Michigan
Reviewed 17 January 2017

The staff was very friendly, including the breakfast personnel. Shopping was nearby for an emergency run. Breakfast was delicious with quite the variety of hot foods, cereals and pastries. The room was clean and comfortable.

Review collected in partnership with this hotel
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Helpful?
Thank helenhY1563VZ
Drew L, General Manager at Comfort Inn Marshall, responded to this review

Dear helenhy1563VZ, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking...

Crete, Illinois
Reviewed 8 January 2017

Great stay, comfortable room. Perfect for our night stay. Drove around cute town and at at Schulers. Schulers has fabulous food but couldn't get a hot cup of coffee because it was too late in the evening for them to make a fresh pot.

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Helpful?
Thank Jill S
Drew L, General Manager at Comfort Inn Marshall, responded to this review

Dear Jill S, I would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future....

Wauseon
Reviewed 2 January 2017

Very friendly staff, helpful. Clean room. Breakfast was consistent with other stays at this chain. Hotel was quiet as it was over Christmas holiday. Will come back and stay again next time we are in town.

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Helpful?
Thank 962janetf
Drew L, General Manager at Comfort Inn Marshall, responded to this review

Dear 962janetf, Thank you for taking the time to complete our survey about your recent stay here at the Comfort Inn Marshall. We always look forward to hearing about our guest stay so we can continue to provide excellent service to all of our guests. I am thrilled that you had an enjoyable stay while you were our guest here....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Comfort Inn Marshall

Address: 204 Winston Dr, Marshall, MI 49068 (Formerly Amerihost Inn)
Region: United States > Michigan > Calhoun County > Marshall
Price Range: RM363 - RM554 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Marshall 2.5*
Number of rooms: 60
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Also Known As:
Marshall Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Marshall staff and other travellers.
1 question
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Camp Hill, Pennsylvania

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Questions? Get answers from Comfort Inn Marshall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very clean ,and nothing needed ”
 of 5 bubbles mikestay22, 2 Feb 2017 | Read review
“Extra blanket, different pillow softness. Pillows a little to soft. Maybe offer 2 soft and 2 medium per bed.”
 of 5 bubbles timothyj24, 30 Dec 2016 | Read review
“if you are disabled and want to use the pool, ask to have the pool lift battery charged before your stay.”
 of 5 bubbles cindycH5571FY, 23 Dec 2016 | Read review
“Have ADA compliant rooms!!”
 of 5 bubbles 914bettyk, 3 Nov 2016 | Read review
“Very nice rooms. Very clean. B ed but protectors on beds. Wonderful place too stay”
 of 5 bubbles W6825GUdavids, 26 Aug 2016 | Read review
5 of 5