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Trinco Blu by Cinnamon

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Trinco Blu by Cinnamon
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1,200 Reviews from our TripAdvisor Community

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There are newer reviews for Trinco Blu by Cinnamon
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Showing 939: English reviews
Reviewed 7 February 2016 via mobile

This is a beautiful property located beautifully in front of a calm beach. Due to the location and the recent upgrade of the hotel it automatically becomes one of the top hotels. However I must say that staff also had a laid-back (too much for liking) attitude. Service could definitely improve. i.e we checked in to a beautiful ocean view...

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Helpful?
Thank Nelum S
Ameen M, Executive - Social Media at Trinco Blu by Cinnamon, responded to this review

Thank you for your feedback following your recent stay with us. We regret any inconvenience that may have been caused to you during your stay with us. We thank you for the constructive feedback which is truly invaluable to us and we will certainly take the highlighted areas in to consideration for areas of improvement. While thanking you for taking...

Doha, Qatar
Reviewed 7 February 2016

We stayed for a couple of nights and thoroughly enjoyed our time there. We stayed mostly as a bit of a more luxurious treat after spending the previous week on trains and in various, more budget guest houses. Blu was wonderful. a wonderful white-washed concrete aesthetic with beautiful accents of sea blue and burnt orange. the room was very comfortable...

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Helpful?
Thank Wojtek A
Ameen M, Executive - Social Media at Trinco Blu by Cinnamon, responded to this review

Thank you for your feedback following your stay at Trinco Blu by Cinnamon. We are truly delighted to know that you enjoyed your stay with us and our warm hospitality. We eagerly look forward to having you with us again.

Bangalore, Karnataka, India
Reviewed 6 February 2016

Superb beach front location, rooms well designed with all facilities. Very helpful staff who spent lots of time and care to help and guide us. Breakfast was petty good especially the local Sri Lankan food. Beach front was good but could not get into the sea due to high tide. Need to avoid flies around this area especially during breakfast.

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Helpful?
Thank thakku2014
Ameen M, Executive - Social Media at Trinco Blu by Cinnamon, responded to this review

Thank you for your feedback following your recent stay at Trinco Blu by Cinnamon. We are delighted to know that you enjoyed your stay with us. We will certainly take the highlighted areas in to consideration for areas of improvement. Whilst thanking you for sharing your feedback we eagerly look forward to having you with us again.

Dubai, United Arab Emirates
Reviewed 3 February 2016

The positives: friendly and helpful staff, fantastic pool, lovely well maintained grounds, two good bars with excellent cocktails and extensive breakfast buffet Negatives: Room/bathroom on small size and not overly well maintained (needed a few lightbulbs replacing) and the air conditioner was a bit dysfunctional. Some dishes were excellent, whilst others only average. My husband gave the food 4 stars,...

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Helpful?
Thank GlobalGal5
Ameen M, Executive - Social Media at Trinco Blu by Cinnamon, responded to this review

Thank you for your feedback following your recent stay with us. We regret any inconvenience that may have been caused to you during your stay with us. We thank you for the constructive feedback which is truly invaluable to us and we will certainly take the highlighted areas in to consideration for areas of improvement. While thanking you for taking...

New Plymouth, New Zealand
Reviewed 29 January 2016 via mobile

Nice place to stay with gorgeous beach & views. Average sized rooms though and average food, wasn't that thrilled with the selection of food or taste. Lovely staff and service & great swimming pool. Really lovely location to relax on the beach.

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1Thank jaymie w
Ameen M, Executive - Social Media at Trinco Blu by Cinnamon, responded to this review

Thank you for your feedback following your recent stay with us. We regret any inconvenience that may have been caused to you during your stay with us. We thank you for the constructive feedback which is truly invaluable to us and we will certainly take the highlighted areas in to consideration for areas of improvement. While thanking you for taking...

Reviewed 25 January 2016 via mobile

Enjoyed our stay here. The service was good and friendly. The buffet was good. Close to all the places to see in Trincomalee. The atmosphere is very nice in the evenings. The rooms were nice and clean .Definitely would go again.

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Helpful?
1Thank Nigel R
Ameen M, Executive - Social Media at Trinco Blu by Cinnamon, responded to this review

Thank you for sharing your feedback following your stay at Trinco Blu by Cinnamon.We are indeed pleased to know that you enjoyed your stay with us. While thanking you for staying with us, we certainly hope to welcome you back at our resort for yet another memorable stay.

Reviewed 20 January 2016 via mobile

Awesome service at Trinco Blu by cinnamon. If any of you is going their try to meet Roger in front office .he will give you a good service. He has very good customer service and he goes way out to help . He is a awesome guy. Trinco Blu should be happy to have people like him. &If you are...

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Thank Sheldon D
Ameen M, Executive - Social Marketing at Trinco Blu by Cinnamon, responded to this review

Thank you for your feedback following your stay at Trinco blu by Cinnamon. We are delighted to know that you enjoyed your stay with us. We eagerly look forward to welcoming you back at our resort for yet another memorable stay.

Colombo, Sri Lanka
Reviewed 18 January 2016

Me & my wife was there for her bithday in cinnamon blu.The welcome was warm & very friendly as The staff is extremely helpful.A surprise birthday cake was arranged by them for my wife which was really nice.loved the food!

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Thank tharinduwije
Ameen M, Executive - Social Marketing at Trinco Blu by Cinnamon, responded to this review

Thank you for your feedback following your stay at Trinco Blu by Cinnamon. We are delighted to know that you enjoyed your stay with us. We eagerly look forward to welcoming you back at our resort for yet another memorable stay

Reviewed 14 January 2016

We stayed here for 2 nights with a group of 30 people (10 rooms). The service and food was excellent. The rooms were also excellent. The pool and surrounding areas were also great. The beach was 'red flaged' due to the non season and was quite ruff. The negatives; 1.Although there was a security guard posted at the beach, there...

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Helpful?
Thank MarkyMal
Ameen M, Executive - Social Media at Trinco Blu by Cinnamon, responded to this review

Thank you for your feedback following your recent stay at Trinco Blu by Cinnamon. We are delighted to know that you enjoyed your stay with us. We will certainly take the highlighted areas in to consideration for areas of improvement. Whilst thanking you for sharing your feedback we eagerly look forward to having you with us again.

Bangkok, Thailand
Reviewed 11 January 2016

This is a late review and there is a reason for it. My wife and I visited on 27th October. Positives. Very attentive staff, request to change the room on arrival was immediately attended to. Housekeeping was quick to respond, despite the overwhelming situation with the rain and water all over the corridors. Though it rained, we enjoyed the stay....

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Helpful?
Thank AsiaSDaew
Ameen M, Executive - Social Media at Trinco Blu by Cinnamon, responded to this review

Thank you for your feedback following your recent stay at Trinco Blu by Cinnamon. We are delighted to know that you enjoyed the food, cocktails & appreciated the service. We will certainly take the highlighted areas in to consideration for areas of improvement. We thank you for sharing your constructive feedback & now The Spa is opened 7 days a...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Once a 70s resort, Trinco Blu by Cinnamon was transformed to a retro-chic design decorated with bleached wooden decks, cut cement floors, rattan furniture and denim trimmings with a splash of orange to contrast the Blue and White hues. ... more   less 

Additional Information about Trinco Blu by Cinnamon

Address: Sampative Post, Upuvali, Trincomalee 31000, Sri Lanka
Region: Sri Lanka > Eastern Province > Trincomalee
Price Range: RM312 - RM1,787 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Trinco Blu by Cinnamon 4*
Number of rooms: 81
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Also Known As:
Chaaya Blu Trincomalee Hotel Trincomalee
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Questions & Answers

Here's what travellers have asked, with answers from Trinco Blu by Cinnamon staff and other travellers.
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Questions? Get answers from Trinco Blu by Cinnamon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Deluxe rooms are rather better than standard (larger). There are also a couple of suites but we didn't get to see these.”
Tangawizi_Sandan, 23 Apr 2017 | Read review
“you clarify every single detail from them at the front desk. Staff knows stuff(sorry for Lango)”
  • Two Tiny beds for Husband & Wife
tharakaneridpereraw, 20 Apr 2017 | Read review
“If you need rest stay away from rooms above the bar area as the bar is open late.”
jws4646, 10 Apr 2017 | Read review
“Food is terrible.”
boltonlisa11, 9 Apr 2017 | Read review
“All rooms are with sea view...”
Hemanthig, 31 Mar 2017 | Read review
5 of 5