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Went here because my other hostel was fully booked. I initially booked for 2 nights but extended to 3 on my 2nd day and there was no problem. Very spacious and ventilated. The room i stayed in however only had 1 working light which was...More
Excellent location - coming from Antigua or El Salvador as the shuttle stops right outside Big Foot hostel and opposite ViaVia. The building is beautiful with a gorgeous central courtyard and garden, wide balcony areas with hammocks to chill out and nice colonial style rooms...More
Management response:Responded 3 February 2017
We are so sorry for this experience in our restaurant. We directly adressed the probleme with the wifi, thanks for helping us to improve our service.
After a staffmeeting some changes to the menu and billingsystem were made to avoid errors in the futur....More
It looks like that bar staff is also reception. But they are very nice and quick. We stayed in a dorm twice and it was good. There are lockers for your stuff and do use them. Nice sitting area outside with amazing patio in hostel...More
A wonderful courtyard and chill environment but my friend and I were bitten all night long. I was bitten by bed bugs/sand flies on my arms, leg and face. It was a rough night. Another friend stayed there and had no problems. Choose your bed...More
2 Thank magragbag
Management response:Responded 3 January 2017
Maggnifique, thanks for leaving your opinion. We will definitely take your comments into account. If we would have been advised directly we would have taken action straight away, since we are always trying to make sure our guests have a positive experience.
The moment I walked in, I felt at home: warm welcome, nice decoration, good vibes and delicious food. Sleeping in one of the back yard rooms around the lush garden made my stay perfect and relaxing. ViaVia lives up to its promises: meeting place for...More
Management response:Responded 2 December 2016
Thank you so much for staying with us! We are happy to hear you had a great experience staying at ViaVia León. Good luck with your onward traveling!