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All reviewscorner roomfull size fridgerestaurant next doorthe lake house restaurantoutdoor poolsliding glassmuskegon lakebeautiful hotelwater viewoverlooking the marinafloor to ceiling windowsadjacent restaurantbeautiful roomking bedcontinental breakfastupon checkgreat restaurant
This hotel is just plain beautiful. The room was large and very clean. The room was super quite. I was next to the elevator and was worried about noise, there was none. They have an outdoor pool with a great cabana area. The indoor pool...More
I loved the hotel design from the lobby, marina, & restaurant to my room. Choice Hotels has a real masterpiece here. The service was with a smile and first class. All of the staff were so nice & helpful. My room & the rest of...More
Shoreline.com is NOT Shoreline's website for reservations! I booked a room for three nights for our upcoming Silver Anniversary. I was charged $160 in taxes on a $400 bill, instead of the 15% tax that is the hotel tax for the area. After calling the...More
What a beautiful hotel inside and out! Right on Muskegon Lake. Watch the fisherman in their boats..eat dockside at the restaurant right next door..sit in the jacuzzi with a fireplace glowing. Rooms spacious and clean. Even had sliding windows that you can fully open to...More
Ask for a view of the lake and marina, otherwise you lookout onto the parking lot. The hotel looked and felt dated- our room had trash in it from the previous person. There was an old sock under the chair in our room. It was...More
Response from Lisa G, General Manager at Shoreline Inn & Conference Center, an Ascend Hotel Collection MemberResponded 1 week ago
I'm so sorry for your experience this weekend. We are happy to accommodate rooms requests when they are available. I'm sorry about the housekeeping issues, our team should not have overlooked these items. I do hope you will visit again and see that this was...More
Your room should have absolutely been both cleaned properly and inspected by a supervisor. Our Director of Housekeeping has left you messages with her contact information if you would like to speak about your experience... More
Your room should have absolutely been both cleaned properly and inspected by a supervisor. Our Director of Housekeeping has left you messages with her contact information if you would like to speak about your experience directly with the hotel.