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Shoreline Inn & Conference Center, an Ascend Hotel Collection Member

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483 Reviews from our TripAdvisor Community

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Showing 476: English reviews
Muskegon, Michigan
Reviewed yesterday NEW

Wife and I had a recent stay here at Shoreline Inn indowntown Muskegon due to circumstances with our home. We loved the stay. Clean, classy, all the front desk girls were very nice. The only minor problems we felt so be addressed were clogged bathroom sinks and very noisy furnace when running. Still a 5 star visit.

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Helpful?
Thank Joe M
Murrieta, California
Reviewed 2 weeks ago

Love this hotel have stayed on every floor..and just about every room.. staff is great and when they added the food lounge .. great ideal the lobby is so warm with the colors and fireplace the pool is a nice size and the spa is nice

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Helpful?
Thank Donna J
Houston, Texas
Reviewed 2 weeks ago

We came to Muskegon in December, which is probably unusual for most tourists but we are from deep in Texas and wanted to see the dunes (and some snow) while on a trip to Chicago. Our three nights in the Shoreline Inn were fantastic! The hotel was lovely, the service was warm, and the room was a great value. We'd...

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Helpful?
Thank LAR_91
ShorelineInn, General Manager at Shoreline Inn & Conference Center, an Ascend Hotel Collection Member, responded to this review

Thank you for your kind response. I am so happy you had the opportunity to experience some of the great winter sports activities that our town has to offer! You just can't beat the lake views regardless of the season. We hope to welcome you back again soon!

Reviewed 4 weeks ago via mobile

If you are looking for a hotel with breath-taking views of the lake and gorgeous rooms then this hotel is for you! The view of the sunsets from our room were amazing!! Very romantic place overlooking the marina.

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Helpful?
Thank Nan D
ShorelineInn, General Manager at Shoreline Inn & Conference Center, an Ascend Hotel Collection Member, responded to this review

Thank you Nan for the five star review! It's gorgeous here year round and I am happy you got to experience it first hand! Come back and visit us again soon!

Reviewed 11 December 2016 via mobile

I stay in many hotels as I am a traveling real estate instructor and this is by far the best, most accommodating place I've stayed in Michigan. Rooms are excellent, beautiful view. I was too tired to go out for dinner when I arrived, so ordered room service off the adjoining restaurants menu and the food was great. I teach...

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Helpful?
Thank John J
ShorelineInn, General Manager at Shoreline Inn & Conference Center, an Ascend Hotel Collection Member, responded to this review

Dear John, We appreciate such a kind review. I am so happy you enjoyed your dinner from our award winning restaurant, The Lake House Waterfront Grille. Thank you for making the Shoreline Inn your home away from home. See you again soon...

Reviewed 6 December 2016

I highly recommend this hotel. I have stayed at a lot of high end hotels before, but there is a certain elegance, charm and class about this Hotel. First of all, the staff were extremely helpful and friendly. Kelsie L. who works at the front desk and V. who works at the bar were amazing. They made me feel welcomed...

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Helpful?
Thank Cruisechix
ShorelineInn, General Manager at Shoreline Inn & Conference Center, an Ascend Hotel Collection Member, responded to this review

Thank you for the recommendation. We truly have an amazing team and I am so happy that both V and Kelsie exceeded your expectations. I will make sure to commend them and share your comments with them. We appreciate your business and look forward to your return.

Kennesaw, Georgia
Reviewed 29 November 2016

This is a very nice property in an absolutely fantastic location near all tyhe downtown restaurants. It has a beautiful view of the harbor! The rooms are large and very nice and the beds are very comfortable. It was very disappointing for such a great property to have a check-in clerk who was obviously not very happy to be there....

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2Thank David M
ShorelineInn, General Manager at Shoreline Inn & Conference Center, an Ascend Hotel Collection Member, responded to this review

I am so sorry that our staff did not welcome you warmly and show the kindness and courtesy that you deserve. Please know we take pride in exceeding our guest expectations and I am sorry this didn't take place during your visit. I was pleased that you enjoyed your room and the amenities. I invite you to return so we...

Pittsburgh, PA
Reviewed 10 November 2016

We loved our stay at the Shoreline Inn! This was our first time in Muskegon. We were in town because we were attending a For King and Country Concert at the LC Walker Arena. The hotel’s location was perfect for us… A short walk across the street and the entire walk was well-lit after dark. Every staff member we encountered...

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Thank benz7
ShorelineInn, General Manager at Shoreline Inn & Conference Center, an Ascend Hotel Collection Member, responded to this review

Thank you so much for the five star review! We appreciate the time you took to provide us with feedback and the very detailed information you provided to us and fellow travelers. I also love the view from the hotel. It's a great place to work and to stay. Our dedicated staff looks forward to welcoming you back whenever your...

Big Rapids, Michigan
Reviewed 10 November 2016

This is a very amazing property. The staff were all very friendly and accommodating. The common area of the hotel appeared clean and well kept. There is a little convenience store in the lobby that has souvenirs, snacks, drinks, beer and wine. I had a corner room on the 8th floor overlooking the marina. The room was very comfortable and...

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Helpful?
Thank Mark D
ShorelineInn, General Manager at Shoreline Inn & Conference Center, an Ascend Hotel Collection Member, responded to this review

I loved reading your review! Thank you so much for the kind words about the staff and the hotel. If you liked the Cuban, make sure to order the nachos next time you are here. They are, hands down, my favorite thing on the Bistro menu. We look forward to welcoming you back soon!

Michigan
Reviewed 6 November 2016 via mobile

My husband and I had a getaway and stayed here. It was a nice hotel, needs some upgrading in the rooms. Although, the rooms are a nice size, we stayed in a corner suite. Also came with a mini fridge which is always nice to have when you have leftovers from dinner. Breakfast was alright, the entrance seemed to be...

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Helpful?
Thank AW891114
ShorelineInn, General Manager at Shoreline Inn & Conference Center, an Ascend Hotel Collection Member, responded to this review

Thank you for taking time to write this review. We appreciate the feedback. We always strive for five star reviews and I am sorry that we did not exceed your expectation during this stay. We will definitely look into the congestion issues in the breakfast area. I am sorry you didn't find much to do within walking distance. There are...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Shoreline Inn, an Ascend Collection Hotel, is a full service, modern vintage themed, waterfront resort located on Muskegon Lake in Muskegon Michigan. Built new in 2002 and updated in 2013, the hotel features oversized rooms, floor to ceiling window walls, 1st class amenities, business level accommodations on our "Club" floor and spectacular views of Muskegon and Muskegon Lake. ... more   less 

Additional Information about Shoreline Inn & Conference Center, an Ascend Hotel Collection Member

Address: 750 Terrace Point Rd, Muskegon, MI 49440-1100
Region: United States > Michigan > Muskegon County > Muskegon
Price Range: RM424 - RM701 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Shoreline Inn & Conference Center, an Ascend Hotel Collection Member 3*
Number of rooms: 139
Reservation Options:
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Also Known As:
Shoreline Inn At Terrace Point Hotel Muskegon
Shoreline Hotel Muskegon
Shoreline Hotel At Terrace Point
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Questions & Answers

Here's what travellers have asked, with answers from Shoreline Inn & Conference Center, an Ascend Hotel Collection Member staff and other travellers.
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Questions? Get answers from Shoreline Inn & Conference Center, an Ascend Hotel Collection Member staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Every room is good”
 of 5 bubbles donnaj96, 2 Jan 2017 | Read review
“Ask for a lake view room”
 of 5 bubbles LAR_91, 28 Dec 2016 | Read review
“Corner suites w/ sliding glass walls to make the entire room a balcony.”
 of 5 bubbles B3573FPcharless, 2 Nov 2016 | Read review
“Facing the Lakeview restaurant”
 of 5 bubbles , 1 Nov 2016 | Read review
“lake side view rooms are awesome”
 of 5 bubbles davenportjohn0717, 25 Oct 2016 | Read review
5 of 5
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