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Shoreline Inn & Conference Center, an Ascend Hotel Collection Member

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Traveller (229)
Room & Suite (121)
Dining (23)
Overview
  • Excellent55%
  • Very good26%
  • Average12%
  • Poor4%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (598)
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589 results
Traveller rating
315
154
74
28
18
Traveller type
Time of year
LanguageEnglish
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315
154
74
28
18
Show reviews that mention
All reviewscorner roomfull size fridgerestaurant next doorthe lake house restaurantoutdoor poolsliding glassmuskegon lakebeautiful hotelwater viewoverlooking the marinafloor to ceiling windowsadjacent restaurantbeautiful roomking bedcontinental breakfastupon checkgreat restaurant
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1 - 5 of 589 reviews
Reviewed 3 days ago

This hotel is just plain beautiful. The room was large and very clean. The room was super quite. I was next to the elevator and was worried about noise, there was none. They have an outdoor pool with a great cabana area. The indoor pool...More

Thank MadDogTraveler
Reviewed 3 days ago

I loved the hotel design from the lobby, marina, & restaurant to my room. Choice Hotels has a real masterpiece here. The service was with a smile and first class. All of the staff were so nice & helpful. My room & the rest of...More

Thank haleforestryinc
Reviewed 1 week ago

Shoreline.com is NOT Shoreline's website for reservations! I booked a room for three nights for our upcoming Silver Anniversary. I was charged $160 in taxes on a $400 bill, instead of the 15% tax that is the hotel tax for the area. After calling the...More

1  Thank Crissy M
Reviewed 1 week ago via mobile

What a beautiful hotel inside and out! Right on Muskegon Lake. Watch the fisherman in their boats..eat dockside at the restaurant right next door..sit in the jacuzzi with a fireplace glowing. Rooms spacious and clean. Even had sliding windows that you can fully open to...More

Thank suzie m
Reviewed 1 week ago

Ask for a view of the lake and marina, otherwise you lookout onto the parking lot. The hotel looked and felt dated- our room had trash in it from the previous person. There was an old sock under the chair in our room. It was...More

Thank guestse13
Response from Lisa G, General Manager at Shoreline Inn & Conference Center, an Ascend Hotel Collection MemberResponded 1 week ago

I'm so sorry for your experience this weekend. We are happy to accommodate rooms requests when they are available. I'm sorry about the housekeeping issues, our team should not have overlooked these items. I do hope you will visit again and see that this was...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Room Service
Breakfast included
Hotel Amenities
Free Parking
Wheelchair Access
Children Activities (Kid / Family Friendly)
Room Service
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Banquet Room
Conference Facilities
Non-Smoking Hotel
Dry Cleaning
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$151 - US$419 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms, Accessible rooms
Details
Price range
US$151 - US$419 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms, Accessible rooms
Photos
Traveller (229)
Room & Suite (121)
Dining (23)
Pool & Beach (20)
Business Centre & Event Rooms (27)
Family and Play Areas (1)
Questions & Answers
Ask a question
Deacon T
10 June 2018|
Answer
Response from Lisa G | Property representative |
Your room should have absolutely been both cleaned properly and inspected by a supervisor. Our Director of Housekeeping has left you messages with her contact information if you would like to speak about your experience... More
0
Votes
Cello12345
18 May 2018|
AnswerShow all 2 answers
Response from Shadowe10 | Reviewed this property |
Agree with 932monam... the bike path is lovely and well maintained.
1
Vote
Kim B
16 June 2017|
AnswerShow all 3 answers
Response from Michelle H | Reviewed this property |
No problems with the TV- the controller took a little time to figure out...
0
Votes
Room Tips
"My room was luxurious"
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"Request a high, corner floor with a water view overlooking the marina for the BEST view ever!"
Read review
"Request a room on a higher floor overlooking the lake - enjoy the view!."
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"Ask for a water view"
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