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26/11/2017 27/11/2017
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    Quality Inn & Suites

    1675 E Sherman Blvd, Muskegon, MI 49444-1817
    +1 855-849-1513
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    26/11/2017 27/11/2017
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    US$90
    US$90
    Traveller (30)
    Room & Suite (18)
    Pool & Beach (7)
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    #2 of 2 hotels in Muskegon Heights
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    Overview
    • Excellent26%
    • Very good24%
    • Average19%
    • Poor13%
    • Terrible18%
    Travellers talk about
    “game area” (5 reviews)
    “late check” (4 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    2.5 Star Hotel
    All hotel details
    Offers from Quality Inn & Suites
    Special Offer: Choice Privileges Points
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    Rooms
    26 Nov27 Nov
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (221)
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    1 - 5 of 220 reviews

    Reviewed 1 week ago

    I originally wrote a review of this place back in July. There were events that occurred after it was published, so I had to old one removed and am writing this new one with the additional information at the end. Here's the original review: I've...More

    Thank travelbobKalamazoo
    Response from Brandon M, Guest Relations Manager at Quality Inn & SuitesResponded 4 days ago

    Dear travelbobKalamazoo, Thank you once again for sharing your feedback. As my intent was genuine I sincerely regret that you and I had not had the opportunity to discuss your experiences in greater detail as my call back attempts had been unsuccessful. Please know that...More

    Hotel's Favourite
    Reviewed 16 July 2017

    Rooms, service and breakfast, all good. Here is a major detail that helped make Michigan Adventures more fun. The day we went, MA shut down at 9pm. We were at hotel by 9:30. Kids could still swim for another hour and half. Really making the...More

    Thank Rob W
    Response from Brandon M, Guest Relations Manager at Quality Inn & SuitesResponded 14 August 2017

    Dear Rob W, We truly thank you for your kind words and for choosing the Comfort Inn & Suites Muskegon for your family getaway to the nearby Michigan Adventures. It is great to see that your family had taken full advantage of our extended Indoor...More

    Reviewed 3 weeks ago

    My wife and I stayed just one night. At checkin the staff were grumpy and unwelcoming. The room was good, and the bed comfortable. Breakfast was good, and we were shown how to use the waffle makers by helpful staff the following morning. Walmart is...More

    Thank John T
    Response from Brandon M, Guest Relations Manager at Quality Inn & SuitesResponded 4 days ago

    Dear John T, Thank you for taking the time to share your recent feedback. We regret to see that your arrival experience had not been up to our standards and certainly not your own. Know that we appreciate your thoughts as our guests' feedback is...More

    Reviewed 13 October 2017

    This was the best stay at a hotel that I have ever had! The staff was amazing with their hospitality and their passion for their guests was amazing Jonas was a SUPER gentleman while very curtious to a phone guest while I was waiting to...More

    Thank Courtney M
    Response from Brandon M, Guest Relations Manager at Quality Inn & SuitesResponded 4 weeks ago

    Dear Courtney M, Thank you for taking the time by sharing your review with the TripAdvisor community. We are truly committed to our guests and nothing makes us happier than seeing you had been so well taken care of by all the members of our...More

    Reviewed 4 September 2017

    For a Comfort Inn, this property is terribly disappointing! We paid extra for a pool view room, we received a video game room review :(. It was 10:30pm, hotel was booked, could not move to another room. Air unit was broken, we had to unplug...More

    Thank MichiganBean
    Response from Brandon M, Guest Relations Manager at Quality Inn & SuitesResponded 22 September 2017

    Dear MichiganBean, Thank you for taking the time to share your review. We are truly regretful to see that we had failed to meet your expectations or our typically high standards. However, please know that your feedback is important to us as it is essential...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Self-Serve Laundry
    • Conference Facilities
    • Breakfast Available
    • Dry Cleaning
    • Laundry Service
    • Banquet Room
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Spa
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    • Outdoor pool
    Details
    • Price range
    • US$67 - US$155 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Kitchenette
    • Number of rooms
    • 116
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, Expedia, Booking.com, Travelocity, Hotels.com, Hotwire, Orbitz, TripOnline SA, HotelQuickly, Cheap Tickets and Cancelon so you can book your Quality Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Michigan >
    • Muskegon County >
    • Muskegon
    • Also Known As
    • Comfort Inn Muskegon Hotel Muskegon ,
    • Muskegon Comfort Inn
    Add Photo Photos
    Traveller (30)
    Room & Suite (18)
    Pool & Beach (7)
    Dining (2)
    Hotel & Grounds (26)
    Family and Play Areas (4)
    Bathroom (2)
    Business Centre & Event Rooms (2)
    Nearby
    Shoreline Inn & Conference Center, an Ascend Hotel Collection Member
    557 reviews
    5.90 km away
     
    Hampton Inn Muskegon
    383 reviews
    4.82 km away
     
    Nearby Restaurants
    Los Amigos Mexican Bar & Grill
    25 reviews
    .42 km away
    Pizza Ranch
    10 reviews
    .48 km away
    Panera Bread
    17 reviews
    .24 km away
    Applebee's
    32 reviews
    .36 km away
    Nearby Attractions
    Kangaroo Palace
    15 reviews
    3.04 km away
    Hackley and Hume Historic Site
    101 reviews
    5.27 km away
    Muskegon Museum of Art
    76 reviews
    5.18 km away
    The Cheese Lady
    59 reviews
    5.24 km away
    Ask a question
    Questions & Answers
    16 July 2017|
    AnswerShow all 2 answers
    Response from busdrvr | Reviewed this property |
    Sorry to hear that, we had a wonderful reception and a great stay
    0
    Votes
    felix_45865
    28 July 2014|
    AnswerShow all 3 answers
    Response from Brandon M | Property representative |
    Hello, Our guest must be 21 years old. Thank you for inquiring. We hope to see you. Mary General Manager Comfort Inn - Muskegon
    0
    Votes
    Room Tips
    "Go to another hotel!"
    Read review
    "Avoid room 104 until they get mildew mold smell addressed"
    Read review
    "Choose some where else.."
    Read review
    "Don't pick on on an end (131) the door BANGS shut."
    Read review
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