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Comfort Inn Muskegon

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Comfort Inn Muskegon
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198 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn Muskegon
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Showing 197: English reviews
Aledo, Illinois
Reviewed 30 September 2016

Rooms were comfortable and clean, although a little stuffy. The complementary breakfast was very good. The fitness center was more than adequate. The front desk staff was extremely friendly and helpful.

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Helpful?
1Thank Ed W
Mary B, General Manager at Comfort Inn Muskegon, responded to this review

We are happy to see that you enjoyed your stay. We hope to see you again soon!...

Romulus, Michigan
Reviewed 22 September 2016

Location was great! shopping area nearby, clean room, bed was nice and comfy. Breakfast was hot each day. what i was really excited about, it was only ten minutes from the Jazz festival. I'll definitely plan to stay again next year.

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1Thank 017dolphins
Mary B, General Manager at Comfort Inn Muskegon, responded to this review

Thank you for leaving a review on Comfort Inn Muskegon behalf. We love when our past guest come back, so we can "welcome them home".

Nashville, Tennessee
Reviewed 5 September 2016

When we stopped there Taneesha, the desk clerk, had good suggestions for us for golf (she even called her father-in-law for suggestions, too) and when i forgot an item in the room she had it wrapped up and ready for our return drive by. It is people like her who make a difference in travel experiences.

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Helpful?
1Thank CarolynEckstein
Mary B, General Manager at Comfort Inn Muskegon, responded to this review

Thank you so much for leaving a review for Comfort Inn Muskegon. We love it when guest enjoy our customer service.

Reviewed 23 August 2016 via mobile

Staff very friendly and accommodating. Clean rooms. Nice breakfast. Use of breakfast area for our family dinner, highly recommended. Pool was nice and warm, clean, nice area for gathering and watching the kids !

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Helpful?
1Thank PeepBubba
Mary B, General Manager at Comfort Inn Muskegon, responded to this review

Thank you for leaving a review for Comfort Inn Muskegon. See you again, soon!

Troy, Michigan
Reviewed 21 August 2016 via mobile

Convenient location. Clean. Pleasant ambience. Polite staff. Walmart nearby. Panera just across the street. Clean pools. Good breakfast. Comfortable mattress. Quiet environment. Plenty of parking. Reliable wifi. Laundry facilities.

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Helpful?
1Thank gangaraj
Mary B, General Manager at Comfort Inn Muskegon, responded to this review

We are so elated that you enjoyed your second stay this week! This definitely makes our day.

Reviewed 18 August 2016 via mobile

Stayed August 15th through the 17th. Very professional and friendly employees. Big shout out to Tanisha (sorry if I spelled it wrong) and you too Tyler. You guys were great! Room clean, breakfast ok, and pool nice. All in all, nicer than expected stay.

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Helpful?
1Thank Rudedog08
Mary B, General Manager at Comfort Inn Muskegon, responded to this review

Thank you for leaving us a review. Our employees love the shout outs. We will read this during our morning meeting. We hope to see you again.

Reviewed 10 August 2016

As far as price it was fair. However the room had not been dusted in a while. It was very loud all through both nights which was during the week. The room was quite small for us four. Breakfast was a disappointment for my girls, 12 and 6. Both complained and they will eat most anything. Coffee was burnt both...

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Helpful?
Thank Jon G
Mary B, General Manager at Comfort Inn Muskegon, responded to this review

I'm sorry that we did not exceed your expectations. We pride ourselves on our customer service. We want to make sure each guest enjoy their stay. We hope to see you again.

Reviewed 9 August 2016

While checking room after checking in discovered maple syrup covered sheets neatly tucked and folded ready for new guest. UNBELIEVABLE This is housekeepings way of prepping a room for new guest, washroom was not cleaned either. Front desk attempted to check me into another room. I was not making that mistake twice. At $280 a night expected a clean room...

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Helpful?
Thank marvman3592 .
Mary B, General Manager at Comfort Inn Muskegon, responded to this review

We apologize for any inconvenience. We pride ourselves on top customer service. We hope that we have another opportunity to Wow, you!

Reviewed 6 August 2016

REQUESTS MET I am a Travel Agent and travel often. I am normally quite partial for the IHG Brand as I worked for them for almost a decade. I can truly say that this property offers a wonderful value to the traveler. We arrived and they were right on top of our requests for 2 rooms near each other. Although...

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Helpful?
1Thank Kristen B
Mary B, General Manager at Comfort Inn Muskegon, responded to this review

Thank you for the review. We are elated to see that you enjoyed your stay.

Reviewed 31 July 2016 via mobile

Breakfast was disappointing, powdered scrambled eggs, pressed sausage, no spray for waffle maker. To use the pool area you had to have a wristband and were allowed only 2 per the number of beds in the room. If you have more than 2 children you might have problems. Don't try to have friends or relatives visit because they can't go...

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Helpful?
1Thank David F
Mary B, General Manager at Comfort Inn Muskegon, responded to this review

Thank you for reviewing Comfort Inn Muskegon. We do apologize for not exceeding your expectations. Comfort Inn Muskegon use real eggs for breakfast, pork or turkey sausage, fresh waffles from a waffle iron plus 20+ continental items like bagels, muffins, danishes, oatmeal for your liking. We have the largest Indoor Pool/Game Area in the region. To make sure only our...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room

Additional Information about Comfort Inn Muskegon

Address: 1675 E Sherman Blvd, Muskegon, MI 49444-1817
Region: United States > Michigan > Muskegon County > Muskegon
Price Range: RM383 - RM968 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Muskegon 2.5*
Number of rooms: 116
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Also Known As:
Comfort Inn Muskegon Hotel Muskegon
Muskegon Comfort Inn
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Questions & Answers

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Questions? Get answers from Comfort Inn Muskegon staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“West side faces the highway. That side may be a bit noisy.”
EdW602, 30 Sep 2016 | Read review
“They offered discounts on an already low rate.”
CarolynEckstein, 4 Sep 2016 | Read review
“Don't do it............”
marvman3592, 8 Aug 2016 | Read review
“Room 121 and 123 are right next to the back exit and right next to the door. Lots of parking out there.”
656kristenb, 6 Aug 2016 | Read review
“We liked the 2nd floor - nice and quiet. They helped directed our parking so the hauling up steps wasn't a problem.”
michellemarkert, 23 Jun 2016 | Read review
5 of 5