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Hampton Inn Muskegon

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Hampton Inn Muskegon
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314 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Muskegon
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Showing 312: English reviews
Bloomfield Hills, Michigan
Level Contributor
333 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 5 September 2016 via mobile

I reserved 4 rooms for the long holiday for my family. The checkin process was good and the front desk were nice during the process. The hotel location is ok and a little hard to get to from I96. From us 31 is ok to get. The target next door is very good and convenient. The reason I did not... More 

Helpful?
Thank Sarmad K
North Carolina Mountains, North Carolina
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 August 2016

The hotel was very nice, however it was overpriced for the one day that I stayed. I'm assuming that the rooms had filled up so they could get that price, since the parking lot was almost completely filled. It is right near a mall and the location is nice and safe. The room was clean.

Helpful?
Thank rmarti67
Dublin, California
1 review
Reviewed 24 August 2016

Air conditioner slow to cool room - Don't turn it off at night. Wish carpet were cleaner. I wouldn't let the baby play in the floor. Vending machine out of order. Pool nice, but crowded on Friday. Water pressure in shower non existant. Nice beds.

Review collected in partnership with Hampton

Helpful?
Thank Marisa M
Shelby E, Manager at Hampton Inn Muskegon, responded to this review

Marisa, thank you for giving us your feed back about your recent stay here at the Hampton Inn-Muskegon. Our team is always looking for ways to improve in our daily operations, we appreciate you informing us of the things we need to work on. I do apologize that your in room air conditioner was not working properly, if my staff... More 

Washington DC, District of Columbia
Level Contributor
79 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 23 August 2016

We stayed here when visiting Grand Haven during a busy time and were happy with our stay. The room was clean and served our purpose adequately. The staff was efficient, the parking was sufficient, and the breakfast was plentiful. It is located near a couple of strip malls which was convenient as well.

Helpful?
Thank Yvonne N
Shelby E, Manager at Hampton Inn Muskegon, responded to this review

Yvonne, thank you for choosing the Hampton Inn- Muskegon for your recent stay. I am pleased to hear you were able to enjoy all of the luxury's that come with the location of our hotel. I really appreciate you taking the time our of your day to give a positive review, we hope to see you again in the near... More 

ohio
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 21 August 2016 via mobile

Hotel itself is pretty clean and the staff was very friendly. Just had a few issues in the room like toilet not flushing properly and missing a microwave plate. It was also hard to find a place to sit during breakfast. Other than that I was quite pleased.

Helpful?
Thank loraincountysfinest
Shelby E, Manager at Hampton Inn Muskegon, responded to this review

Thank you for your review. I look forward to reading reviews that can help us improve on some of the things our notice about our hotel. Sorry for the inconvenience of the toilet not flushing, I am sure that as soon as my staff knew about the situation they were there to fix it. I am happy to hear that... More 

1 review
Reviewed 17 August 2016

Exceeded expectations; modern, new rooms. Very clean and orderly. Breakfast was great. Beds were very comfortable: real pillows, a quilt-like cover instead of drape-quality, very nice new mattresses. Staff was very attentive and polite.

Review collected in partnership with Hampton

Helpful?
Thank phillip h
Shelby E, Manager at Hampton Inn Muskegon, responded to this review

Phillip, thank you for taking the time out of your day to show your support for our hotel. It is always good to hear that my staff is attentive and polite, we do have some amazing people that work here. I am happy to hear you enjoyed our new mattresses as well, we strive to make sure our guests feel... More 

Nashville, Tennessee
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 August 2016

Went home for my 35th class reunion, stayed here as usual, because I always stay here when I go home for a visit. As usual, the room was clean, personnel awesome, breakfast delicious, beds to die for. I will always go back. I'm a Hilton girl forever.

Review collected in partnership with Hampton

Helpful?
Thank Cindy J
Shelby E, Manager at Hampton Inn Muskegon, responded to this review

Cindy, we are always glad to have our regular guests stay with us. I am happy to hear that your stay was everything you expected as always. We have been doing a lot of changes to our breakfast, It is always good to hear positive feed back about the changes. We will see you again soon! More 

Lasalle, Canada
1 review
Reviewed 7 August 2016

Our stay stretched over 5 days. Our room was very clean, as was the rest of the hotel. Pool was well maintained, towels provided. Breakfast offered a wide variety of healthy choices and the breakfast staff are always cleaning the tables and restocking. They are also very pleasant. The Hampton also offers "breakfast to go" at the front desk. A... More 

Review collected in partnership with Hampton

Helpful?
Thank Colleen C
Shelby E, Manager at Hampton Inn Muskegon, responded to this review

Ms. Colleen, I am pleased to hear you had an excellent stay with us here at the Hampton Inn-Muskegon. Thank you for taking the time out of your day to review our hotel. I am glad that you were able to enjoy our indoor pool during your stay as well. We strive to have a wide variety of breakfast options... More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 August 2016

This Hampton Inn was what I know I can always count on. Nice clean room, good breakfast, nice pool. My grandchildren enjoyed the pool with the cousins. Even though the hotel had lost power a few hours before due to a car accident and had just gotten it back, the staff was right on top of it and I got... More 

Review collected in partnership with Hampton

Helpful?
Thank David F
Shelby E, Manager at Hampton Inn Muskegon, responded to this review

David, We strive to ensure that our guests experience is the best we can provide. I appreciate your patience with my staff and I as we went through a short power outage. I am happy to hear that your grandchildren enjoyed the pool during your stay. I will make sure to pass along your kind words to my staff! Thank... More 

PA
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 31 July 2016 via mobile

We stayed here two weeks ago for a few nights. Location is convenient to a mall and right next to a Target. Lots of restaurants nearby. Indoor pool is a decent size. The rooms are an average size compared to other Hampton Inn locations. The rooms are very dark. Even with all the lights on, it was still dark during... More 

Helpful?
Thank basketgala
Shelby E, Manager at Hampton Inn Muskegon, responded to this review

I am happy to hear that you enjoyed your stay here with is at the Hampton Inn- Muskegon. I will agree that our hotel is in a great location for our travelers. I am glad that my front desk agents were very welcoming and were able to take care of any issue you had right away! Thank you for choosing... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Discover the welcoming hospitality of Hampton Inn Muskegon, MI, hotel - offering a choice of thoughtful facilities and services. Set in Muskegon near rich forests and stunning beaches, this hotel is close to a variety of popular attractions, including PJ Hoffmaster State Park, The Lakes Mall and Michigan's Adventure Theme Park. Enjoy convenient access to US 31 and Muskegon County Airport, just two miles from the hotel.Enjoy a carefree vacation with a range of comforting amenities included with every stay. Wake up to Hampton’s free hot breakfast. If you’re in a rush, grab one of our free Hampton On the Run® Breakfast Bags, available Monday to Friday, for a quick, healthy meal to go. Plunge into the heated, indoor pool and feel invigorated with a workout in the modern fitness center. Experience a peaceful night’s rest in a bright, airy guest room. Enjoy having a refrigerator and microwave in every room. Stay connected with free WiFi and make use of the professional business center. ... more   less 

Additional Information about Hampton Inn Muskegon

Address: 1401 E Ellis Rd, Muskegon, MI 49444-9768
Region: United States > Michigan > Muskegon County > Muskegon
Price Range: RM445 - RM662 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Muskegon 2.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Hampton Inn Muskegon Hotel Muskegon
Muskegon Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Muskegon staff and other travellers.
1 question
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Brighton, Michigan

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Questions? Get answers from Hampton Inn Muskegon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay on the ground floor”
 of 5 bubbles simpleman66, 8 Oct 2016 | Read review
“Get there early and stay opposite the freeway”
 of 5 bubbles Rgroadwarrior, 18 Nov 2015 | Read review
“Away from the elevator and ice machiner”
 of 5 bubbles Fltraveler31, 31 Aug 2015 | Read review
“Very close to shopping and restaurants.”
 of 5 bubbles AprilTraveler_71, 29 Aug 2015 | Read review
“stay away from the first floor handicapped rooms!”
 of 5 bubbles 210_Dave, 6 Jul 2015 | Read review
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