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Holiday Inn Express Hotel & Suites Detroit-Novi

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#5 of 15 Hotels in Novi
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Hotel & Suites Detroit-Novi
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120 Reviews from our TripAdvisor Community

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Showing 116: English reviews
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Reviewed 1 week ago via mobile

I'm from Europe and I've stayed here for a week. Compared to where I come from, coffee is crap anywhere in the US. Here is no exception. Breakfast could be more varied, because they had the same thing each day. Pancake machine makes up for everything, though. Building seems old and you get lots of smells, not sure if towel...

Thank Sorin D
Tina H, General Manager at Holiday Inn Express Hotel & Suites Detroit-Novi, responded to this review

Thank You for recently visiting us, We do apologize for any inconveniences you may have ran into! We offer a hot breakfast buffet filled with man options from scrambled eggs, omelets and our exclusive Holiday Inn Cinnamon rolls. We hope to have another opportunity to make things right the next time your in the Detroit-Novi area!

Brooksville, Florida, USA
Reviewed 2 February 2017

The room was more than sufficient for us as well as clean. Very close to Meijers grocery/department store. Location perfect for accessibility to main thoroughfares that carry you throughout Michigan.Service top notch as has been my experience last two times. Personable...friendly and helpful staff. Offers ample amount of food for breakfast...eggs, bacon, sausage, bagels, muffins, danishes, hard-boiled eggs, yogurt, fresh...

Thank Steveanddanine G
About Hotel's Favourite Review
Tina H, Manager at Holiday Inn Express Hotel & Suites Detroit-Novi, responded to this review

Thank You for taking your time to fill out a 5 star review! Our hotel is located by a major highway, many restaurants, and shopping areas. Our full hot breakfast bar is filled with many choices from eggs to our Holiday Inn Express exclusive cinnamon rolls. We as a team are very sorry about your issues with breakfast, we would...

St. Petersburg, Russia
Reviewed 1 week ago via mobile

The room is clean and spacious with 2 huge beds. It's got iron, fridge, coffee maker. It was nice and quite and I quite liked the room. The breakfast is poor. It looks and tastes cheap. I am not particularly worried about it, as I am not a hearty eater, but those who like fancy hotel breakfasts will be disappointed....

Thank Irina O
Tina H, General Manager at Holiday Inn Express Hotel & Suites Detroit-Novi, responded to this review

Thank You for recently staying with us, We are located by many restaurants, malls and major highways all within a 5 mile radius of our hotel. We do also offer a shuttle service Monday - Friday to accommodate you on your travels. We hope to see you the next time your in the Detroit-Novi area!

Reviewed 2 weeks ago via mobile

Hotel was very clean and quite quiet for being full on a Saturday night. It is next to a TGI Fridays for a food option and Starbucks is right across the street. Easy access to M5. Breakfast was good; same as all the rest Holiday Inn Express. Employees were friendly and helpful.

Thank KrisSMich
Chennai (Madras), India
Reviewed 3 weeks ago

It was a business visit, and I stayed here for more than a week. Room was Neat, Spacious & Clean Bed was comfy It has all the basic amenities Bathroom Toiletries were regularly restocked. Breakfast was decent.

Traverse City, MI
Reviewed 3 April 2017

We had made reservations earlier in the day and were checking in late. Front desk women was friendly, sharp and efficient! Room was, as always with HIE, clean, comfortable and spacious. Clean and full breakfast area!

Thank MInone4
Tina H, General Manager at Holiday Inn Express Hotel & Suites Detroit-Novi, responded to this review

Thank You for the great comments and the 5 star review! We are located by many restaurants, malls and major highways all within a 5 mile radius. Also we have a hot breakfast buffet filled with many choices to choose from. We hope to see you the next time your in the Detroit-Novi area!

Woodhaven, New York
Reviewed 3 February 2017

Everything was excellent, including the customer service very helpful! The room was spotless and updated. Very quiet and peaceful, I was able to relax and enjoy the full jacuzzi experience. The pool and exercise area was clean and kept up! In the morning I woke up and enjoyed the plentiful continental breakfast, all fresh and so delicious. Overall a great...

Thank audreyjack21
Reviewed 30 January 2017 via mobile

Weekend away with hubby. Hotel was really nice. Very clean. Definitely would come again. Bed was very comfy. Staff very friendly and helpful. Shower in room tended to get water all over on floor. Breakfast was ok. Cheese omletes were very cardboard like. Even got one when they just came out. Not much better! Orange juice was barely water out...

Thank sherwoodsh
Columbus, Nebraska
Reviewed 29 December 2016 via mobile

We had a suite and stayed several nights. Very quiet and comfortable rooms. Location is excellent. Staff is courteous. Front desk staff during the day was hard to understand on the phone. Breakfast was very good with options. I'd definitely return!

Thank ma103of1
Tina H, General Manager at Holiday Inn Express Hotel & Suites Detroit-Novi, responded to this review

Thank you for your review, we appreciate all the positive feedback. We are glad you enjoyed your stay in a quiet and comfortable room. Our staff is continually being train to be the best they can be for our guest. Breakfast keeps upgrading also with more and more healthy options thanks for noticing. We love being Great Hotels Guest Love!!...

Reviewed 7 December 2016 via mobile

Check in was great. Hotel staff was great. Breakfast is just ok (nothing great there but it was plentiful). Nice location. In room air/temp control worked well. Partition outside of window to block street view, but provided more privacy. Nice cleaning staff.

Thank Ddrw
Tina H, Front Office Manager at Holiday Inn Express Hotel & Suites Detroit-Novi, responded to this review

We are so pleased to hear about your check in process that went smoothly. Our hotel is 1 mile away from major highways, 12 Oaks Mall, restaurants and many more. We have many breakfast choices from scrambled eggs to our exclusive Holiday Inn Express Cinnamon Rolls. We train our staff repeatedly to be GREAT HOTELS GUESTS LOVE. We hope to...

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11/06/2017 12/06/2017
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  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Free Parking
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our brand new hotel in Novi, Michigan is located a half-hour outside Detroit, at M-5 & 12 Mile Rd., the new Holiday Inn Express & Suites in Detroit Novi provides comfortable accommodations near many of suburban Detroit s best businesses & leisure attractions. Business travelers lodging in Novi, Michigan can enjoy our Novi, MI hotel convenient access to several convention & sports arenas including the Rock Financial Showplace, CompuWare Arena & Novi Ice Arena. Nearby businesses include; Nissan, Ryder, ITC, Bosch, Hewlett Packard & MI CAT. Additionally, this Novi hotel has a 24-hour business center & two meeting rooms. Avid shoppers will find several shopping centers within one mile of our Novi hotel near Detroit. The Twelve Oaks Mall & Novi Towne Center are all just a short drive away. Other Detroit - Novi attractions include the Detroit Casinos, Ford Field, Comerica Park, the Holocaust Memorial Center & Second City Comedy Nightclub. While lodging in Novi, Michigan, you can stay connected with the free HSIA & you can enjoy the complimentary hot breakfast bar. Keep up your workout routines with the indoor pool & a well-equipped fitness center. On your next trip to the Detroit area, come Stay Smart at our new Novi, MI hotel. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Detroit-Novi

Address: 39675 W 12 Mile Rd, Novi, MI 48377-3605
Region: United States > Michigan > Novi
Price Range: RM436 - RM799 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Detroit-Novi 2.5*
Number of rooms: 92
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Detroit-Novi
Hotel Style:
#5 Family Hotel in Novi
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Detroit-Novi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“King suite was small with no divider from bed area.”
Sherri7013, 22 Nov 2016 | Read review
“Do not stay in Room #314 if you want the best view from your window”
375stevent, 5 Aug 2016 | Read review
“not applicable”
ViaCestari, 25 Jul 2016 | Read review
“The second floor towards the east end was very good.”
287petea, 17 Jul 2016 | Read review
“Ask front desk to find a room away from 12 Mile Road”
880hajimey, 20 May 2016 | Read review
5 of 5
US$104* /night
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Prices are for 1 room, 2 adults
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