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Hilton Garden Inn Detroit/Novi

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#2 of 15 Hotels in Novi
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Hilton Garden Inn Detroit\/Novi
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442 Reviews from our TripAdvisor Community

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Showing 416: English reviews
Novi, Michigan
Reviewed 19 October 2016

staff was very accommodating and made up for some of the flaws of housekeeping and breakfast staff the beds were very comfortable and there he was very quiet. we had to move rooms due to plumbing problem that housekeeping did not report. The evening staff was very accommodating and fix that problem

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Troy R
HGINoviGM, General Manager at Hilton Garden Inn Detroit/Novi, responded to this review

Thank you so much for your review –. We cannot wait to host you when your travel plans bring you back to Novi in the future

Los Angeles, California
Reviewed 7 October 2016

Great location. Across the street from a mall and lots of restaurants. Rooms are clean, quiet and a good size. Easy to check in and out, and bar was nice for a night cap. Nice that the wifi service was free not only in the lobby, but the room as well.

Review collected in partnership with Hilton Garden Inn
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Thank Kathy G
General M, General Manager at Hilton Garden Inn Detroit/Novi, responded to this review

Kathy G, Thank you very much for staying with us, and for sharing the details of your stay. Our culture is to ensure that we exceed our guests expectations and truly personalize their visit. We hope to have the opportunity to welcome you again and make your future stays five stars!

Wapakoneta, Ohio
Reviewed 6 October 2016

I stay at this hilton a few times a month. The staff,and management are great. But if you plan on drinking at the hotel bar be sure to bring your checkbook. It's $7 dollars a beer, and $14 a shot. One hell of a mark up.

Review collected in partnership with Hilton Garden Inn
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Thank paulcG5073OI
General M, General Manager at Hilton Garden Inn Detroit/Novi, responded to this review

Thank you for taking the time to provide feedback from your stay. We are happy to see you enjoyed the location and the staff were able to meet your needs. We look forward that you will choose to stay with us again soon and have a five star experience.

Bluffton, SC, United States
Reviewed 6 October 2016

We were here for a wedding and it was part of the wedding arrangements. It's not too far from the airport and easy to find. Very close to shopping and dining. Staff is very friendly and helpful. I would stay here again.

Review collected in partnership with Hilton Garden Inn
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Thank Christine M
General M, General Manager at Hilton Garden Inn Detroit/Novi, responded to this review

Christine M, Thank you for providing your feedback while visiting us. We appreciate your time and feedback. We strive for five star service and we would be honored if you would give us the opportunity to host you again so we can ensure your stay is exceptional.

Traverse City, Michigan
Reviewed 5 October 2016

Spent two nights here recently. Contemporary lobby and pleasant front desk staff. Room was clean and comfy. Kids loved the pool, although it was quite cold; spent more time in the hot tub. Convenient location to shops and restaurants. Also, not far from highway. Small cafe onsite, but we did not try it. Would stay again if in the area.

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Thank NorthMIMom
General M, General Manager at Hilton Garden Inn Detroit/Novi, responded to this review

NorthMiMom, Thank you for providing your feedback while visiting us. We appreciate your time and feedback. We strive for five star service and we would be honored if you would give us the opportunity to host you again so we can ensure your stay is exceptional.

Gilbert, AZ
Reviewed 30 September 2016

The property is very nice and what one would expect for an HGI. Unfortunately, if you are a business traveler and plan to watch TV in the evenings, the reception is horrible. The screen would freeze about every 4-5 minutes, lasting 10-15 seconds each time. Most annoying! When I brought this to the attention of the front desk staff, they...

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Thank AZSoonerOrLater
General M, General Manager at Hilton Garden Inn Detroit/Novi, responded to this review

Thank you for sharing details from your stay as that give us opportunities for improvement. We are dedicated to providing the highest quality and consistent level of service for all our guests and I have shared your notes with our team to get this addressed. We look forward to welcoming you back in the years ahead and will strive to...

Sterling Heights
Reviewed 8 September 2016

This property is clean and all was in order. So happy that the bride and groom picked this property for those of us who decided to stay the night instead of driving home after the wedding reception. The breakfast was wonderful, all of the employees I encountered were very courteous and helpful. I would strongly recommend this property to family...

Review collected in partnership with Hilton Garden Inn
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Thank trvlbugdtw
HGINoviGM, General Manager at Hilton Garden Inn Detroit/Novi, responded to this review

Thank you so much for your review –. We cannot wait to host you when your travel plans bring you back to Novi in the future

Chicago, Illinois
Reviewed 27 August 2016

I have stayed here twicr, now, and, while the location is convenient, the hotel feels unfresh. The lobby area does not smelll good and there was a spidet in my room. The breakfast each day was good, however, and the front desk staff is pleasant.

Review collected in partnership with Hilton Garden Inn
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Thank BrnSgr16
HGINoviGM, General Manager at Hilton Garden Inn Detroit/Novi, responded to this review

Thank you writing a review about your experience at the Hilton Garden Inn Novi. It’s wonderful to receive your feedback regarding the hotel. We appreciate you choosing us for your hotel needs, and we hope you’ll visit us again soon. Thank you again.

Pennsylvania’s Endless Mountains, Pennsylvania
Reviewed 26 August 2016

I am a Hilton person but usually stay at homewood or Hampton. This was a nice change and the staff was the difference. Had a small problem at checkin that was fixed right away and the breakfast food was great. Would stay here and will stay here in a few months when I am back in the area. It has...

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Helpful?
Thank timothysT1867XK
HGINoviGM, General Manager at Hilton Garden Inn Detroit/Novi, responded to this review

Thank you so much for your review –. We cannot wait to host you when your travel plans bring you back to Novi in the future

Nashville, Tennessee
Reviewed 23 August 2016 via mobile

I stayed in the area for a friend's wedding. The room was nice, clean, and great location to local stores/shops. I would highly recommend this quite quaint hotel. Plus, they have a cafe located in the lobby if you don't feel like going out.

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Helpful?
Thank Jennifer R
HGINoviGM, General Manager at Hilton Garden Inn Detroit/Novi, responded to this review

Thank you so much for your review –. We cannot wait to host you when your travel plans bring you back to Novi in the future

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Located mid-way between Detroit and Ann Arbor, the Hilton Garden Inn Novi Detroit hotel in Novi, Michigan is convenient to all major expressways and for visits to Rock Financial Showplace, Twelve Oaks Mall, and the Detroit Zoo. Guest rooms offer a mini-refrigerator, microwave, and complimentary high-speed Internet Access. The property also features on-site dining, an indoor pool, and whirlpool. Japanese breakfast, TV Japan, and Japanese Newspapers are also available at this hotel. ... more   less 

Additional Information about Hilton Garden Inn Detroit/Novi

Address: 27355 Cabaret Drive, Novi, MI 48377
Region: United States > Michigan > Novi
Price Range: RM400 - RM1,083 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Detroit/Novi 3*
Number of rooms: 1
Reservation Options:
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Also Known As:
Hilton Garden Inn Detroit/Novi Hotel Novi
Hilton Garden Inn Novi
Hotel Style:
#1 Romantic Hotel in Novi
#1 Business Hotel in Novi
#2 Green Hotel in Novi
#3 Family Hotel in Novi
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Detroit/Novi staff and other travellers.
3 questions
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over a year ago
michigan
over a year ago

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Questions? Get answers from Hilton Garden Inn Detroit/Novi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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5 of 5